Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,454 moves through HireAHelper
4,265 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,454 moves through HireAHelper
4,265 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Madelyn R
The guys were great. Got there and started work. Were careful. I would use them again
Jamie C
They were able to come an hour early when they finished their previous job early and were so quick they finished with unloading and bringing my stuff up two flights of stairs in about 35 minutes. Will absolutely use again if possible.
Jan B
They were late by several minutes but, they called to advise me of such so it wasn't a problem.
The team worked hard and were extremely patient as I asked them to move the furniture around until I was satisfied with the layout of the room.
They were polite and attentive and fulfilled every request beyond expectation.
Adam M
Very efficient and professional
Katherine H
They are an AMAZING JOB! I am so impressed with their hard work — I would book them again in an instant!
Nadia J
Booked last minute to move stuff out of a POD into a storage unit. They took the job, they came on time, moved quickly, and took great care of our stuff. Would use them again!
Jodi S
This team rocked! They were on time efficient and the communicated very well. They had a game plan to be sure everything was loaded into the truck I an efficient and organized way. I'd hire them again anytime. Great job
Sadie N
If I ever need help moving again, I will always use Smart Move! They called to let me know they were available earlier than planned which was awesome! They were VERY professional and respectful with all belongings! Great, friendly people who get the job done quickly and efficiently for an unbeatable price! Highly recommend, you won’t be disappointed!
Ronnie B
Great job! On time,worked hard.
Definitely recommend
Gwen H
Smart Move was contracted for the job. On 1/30 they arrived late, saying it was traffic. The 4 men who came appeared to be very young and smelled of marijuana. The first thing that happened is they dropped the safe and it fell into the wall, putting a gash in the wall that needs repaired. They were so careless in carting furniture down the stairs. They broke the leg of our stuffed Bernhardt chair (it will cost $1152.00 to replace) and left a big gash in the wooden stair case. They worked very slowly and spent much of their time on their phones while trying to wrap our furniture. They threw items into the containers rather than packing them securely. At 3pm when they should have been mostly done, there was so much work to still do and they told us we needed another container to fit the remaining furniture. My husband went to investigate the containers and was appalled when he saw how our belongings were thrown into containers without care. He immediately contacted Smart Move and spoke to Taylor, a supervisor who inadvertently handed the situation over to his boss, Aaron. In the meantime, I paid an additional $400 for 2 more hours of work from these men hoping they could get it together. They did virtually nothing those 2 hours. Upon speaking with Aaron, he promised that the $400 would be refunded immediately and that on 1/31, another team of supervisors would come to inspect and complete the job. Taylor, whom we had spoken to was one of those men who showed up on 1/31. He said he was appalled at the job that was done and said it was completely unacceptable. Along with 2 other men who came on 1/31, they completely unloaded and repacked all the containers. We had 4 containers and when they were fully loaded there was room to spare. This team did a good job. Taylor attempted to repair the gash in the wall but it was not a good job. This will need a professional to repair. The gash in the wooded staircase railing is still there. This delay cost us much money as we were to leave from Nashville to Portland, OR where we are moving in 1/31. We had to pay for an additional night at a hotel, loss of pay at our jobs and cost in delaying the trip. We are asking for a FULL REFUND IMMEDIATELY along with the cost of what it will be to replace the Bernhardt Chair. This is the refund expected ….. $1997.00 initial cost of move, $400.00 payment for additional 2 hours, $1152.00 cost to replace Bernhardt chair, $150.00 additional night at hotel $3699.00 is the refund we expect. It is not our desire to take legal action to receive this refund.
We will NEVER use Hire A Helper again.
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Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |