Rigo's Moving & Storage, Inc - A Local Los Angeles Moving Company

(4.8 out of 5 / 1,405 reviews)

Los Angeles, CA / Moving services within 50 miles

Booked on 7,063 moves through HireAHelper

1,405 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

11 years in business

Los Angeles, CA / Moving services within 50 miles

Booked on 7,063 moves through HireAHelper

1,405 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

11 years in business


One of Los Angeles's Favorite Moving Companies

A Note from HireAHelper

We love working with Rigo's Moving & Storage, Inc because they pride themselves in taking care of their Los Angeles, CA neighbors. After several years moving in and around Los Angeles we believe you'll love working with them too!

Relocation with Rigo's Moving & Storage, Inc

As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.

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Credentials

Licensed Business:
License Number
0002819599-0001-8
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
State Fund
MC/State License:
MC #
587166
DOT #
3075110
State Lic/Cert Name
T-0191663
State Lic/Cert Number
T-0191663

Moving Reviews

Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.

4.8
1,405 reviews
91%
4%
1%
2%
1%

Ron H

(5) 11/24/2021 Panorama City

Arrived on time. Handled belongings with care. Listened well to directions.

Mover's response:
Thank you, Ron, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Sarah L

(4) 11/20/2021 Sun Valley

The movers themselves did a good job loading things into our pod, however the office communication wasn’t horrible. I put in our notes when scheduling that we had already moved out of state and a friend would be supervising. I explained we found out we needed an extra pod last minute and couldn’t get it delivered until after our flight. The office called the night before they were scheduled to come, asking to do it early and I said no because our friend was unavailable in the AM. 1pm was the earliest they could come. Then they called the morning of to ask again. No again. Then the office told the guys they could show up between 12:30-1:30pm instead of 1-2pm. They came at 12:30 and had to wait around. They wanted to start the clock then and charge us for an “additional” half hour because loading the pod took the full 2 hours we booked. Our friend had to insist that since the office sent them early, despite me telling them 3 times that nobody could be there until the original scheduled time I reserved for this very reason, that we wouldn’t pay the “over time.” It was a lot of hassle and not fair to the movers themselves, who arrived early with no idea nobody would be there. They did their best and we were pleased with their work, but we wouldn’t use this company again.

Mover's response:
Hello, Sarah. Good Afternoon. Our project manager has informed us that she has already spoken with you and she has explained to you that you were never charged for any additional time other than the minimum 2 hours. She also went ahead and explained to you that the movers arrived at 12:40 and they only informed you that they had arrived and you said they couldn't start because your friend was 20 minutes away so our mover said that was fine. Our movers started running their time at 1:00 and finished at 3:00 p.m. which was a total of 2 hours, so our team never started your time at 12:30 like you stated, neither did they try to charge you for an extra half an hour. On the other hand, our teams intention was never to overwhelm you by calling a couple times but we were just trying our best so this job's outcome would be perfect. So we're sorry if you misunderstood.
- Rigo's Moving & Storage, Inc

Serra R

(5) 11/12/2021 Fullerton

Great job

Mover's response:
Thank you, Serra, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Thao V

(5) 11/13/2021 Huntington Beach

they were very prompt and efficiently packed everything into the PODS. very respectful. absolutely would recommend.

Mover's response:
Thank you, Thao, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Richard S

(5) 11/7/2021 Seal Beach

Made quick work of my move.

Mover's response:
Thank you, Richard, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Leah B

(5) 10/30/2021 Placentia

The movers were right on time and extremely prepared to get started. We live on the 2nd floor of our apartment building and were so amazed at how fast and carefully they maneuvered our furniture down the stairs. They packed our POD container so well! Everything was perfectly "tetrised" in place and they tied up each row to prevent anything from moving. I recommend anyone moving with a POD container to hire this team! They were absolutely incredible!

Mover's response:
Thank you, Leah, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Timothy B

(1) 10/25/2021 Hawthorne

First of all, I have no issue with the movers themselves. They got right to work and did a great job, although they did arrive outside their quoted time. I do, however, have issue with the management of this company. To book Rigo's you must do 2 helpers for a minimum of 2 hours. I suspected my job would take 3 hours, so that is what I quoted because I wanted to provide Rigo's with an accurate time so they can plan their schedule accordingly. The move took about 1 hour and 45 minutes. I was told by one of the movers when I signed a form that I would be charged for the 2 hours, not the 3 I originally quoted. When I received my invoice from Hire a Helper, I saw I had been charged for 3 hours of labor. I called to see if I could be refunded for that third hour. Hire a Helper called Rigo's and they said they would not. I called them directly. The lady I spoke to on the phone was not helpful and was quite difficult. She refused to refund me the third hour of labor because she said they had to pay the movers for the full 3 hours (despite the fact they were done with the job in 1 hour and 45 minutes). I asked to speak with her superior, who is the owner, and she said he does not speak with customers. She eventually offered to write me a $50 check, which isn't even the cost of the labor for 1 hour for 2 movers. I said she can write it, but I would still leave an honest review online. She then said they would not send me the check and she hung up on me. So, if you chose to book Rigo's for some reason, only say your job is 2 hours, even if you think it will be 5 hours. Otherwise, you will be charged for whatever you quote, no matter how quickly the movers are, and you will not be given any sympathy when you try to get your money back for unused time.

Mover's response:
Hello Timothy, Good Afternoon. We would like to start off by saying thank you for your honest review and we’re glad you had a great experience with our movers. But as to the unused time we are sorry we were not able to refund you the hour you requested. We would also like to add that we do not quote our customers for a certain amount of hours just because we’re never sure how long a move can take. Although, we do recommend a 2 hour minimum to start off and if the customers need more time during their move we just add it on the extra time requested. Also, as you can see on HireAHelpers website our refunding policy clearly stated that “We do not refund for unused time” which it’s also shown when you book your appointment though them. Our project manager has informed us that she told you the same thing and had mentioned to you that if you thought it was unfair, she suggested you call HireAHelper to ask if they can give you a refund. Therefore, when you insisted you wanted your 1 hour refund our project manager offered you $50 because she tried to go out of our policy to make the situation better, but you were still unhappy with that. Then you went on saying you would receive the $50 but still leave a poor review, that’s why we decided to just accept the poor review because you didn’t understand that there wasn’t much we can do since it was out of our hands and the decision had to be made by HireAHelper.
- Rigo's Moving & Storage, Inc

Jaffa K

(5) 10/19/2021 Los Angeles

Super quick, communicates well, great service, highly recommend

Mover's response:
Thank you, Jaffa, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free
- Rigo's Moving & Storage, Inc

Rocio G

(5) 10/13/2021 Los Angeles

Would recommend 10/10

Mover's response:
Thank you, Rocio, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Brian G

(5) 10/3/2021 Los Angeles

These guys were lifesavers! They were quick, hard working, and professional. They literally went above and beyond which lead to a stress free move for us. We were/ are extremely happy and impressed with their services. Could not recommend them more to anyone that needs assistance moving. I would absolutely hire them again without hesitation.

Mover's response:
Thank you, Brian, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free.
- Rigo's Moving & Storage, Inc

Service Area

We handle moves within 50 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.

Get To Know Us

What can a customer expect after booking with you?

We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.

What can a customer expect on moving day if they hire you?

Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.

How should a customer prepare for moving day?

Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.

What types of moves have you handled?

As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex

What's your favorite part about being a mover?

Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.

What training do you provide your crew members?

We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.

Rigo's Moving & Storage, Inc Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
The health of our customers and employees is our top priority We provide Face Mask, Gloves, Hand Sanitizer and any other Safety equipment on every job., (always included, no fee)
Hand tools for assembly:
We provide basic Heavy Duty Tools, (always included, no fee)
Hand truck:
We provide a Heavy Duty Hand Truck, (always included, no fee)
Plastic wrap:
We provide plastic wrap for 2-3 furniture items, any additional plastic wrap used will be a $35.21 dollar charge., ($35.21/ea.)
Rope:
We always provide straps to load/unload (we will need them back or a fee will be applied), If is Load only we recommend you to ask about our packing materials prices., ($7.04/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$113/hr
for 2 movers after 2 hr min
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