Moving101

Overall experience is good - Although the suggested POD size was not large enough to hold all the items we had to store and transport so I incurred additional expenses that I was not expecting to spend.

Their communication was outstanding and they were on time both for drop off and pick up on both ends of the move. They should make a short film of how the container is loaded and off-loaded to the truck - everyone (friends, family and neighbors) just stopped and watched - it is fascinating.

ABF managed to navigate our very narrow street, thanks to their on-board fork lift. Their dispatch team was able to accommodate our schedule to ensure we had plenty of time to load-up our UPack Relocubes before pickup. They were able to get the cubes loaded into a very tight area, off-street.

Best moving company bar none. There is not company out there that can beat this company for it's efficiency and ability to move your goods at a rate that cannot be beat. We have moved coast to coast 3 times and they have never failed us.

My experience was good with Budget was good. The truck worked out well and everyone I talked to was professional. My only thought was that the truck was a little run down and could use a steering wheel alignment.

Felt a bit rushed on the pick up end. The document I had to sign was hard to read. Very few details provided about the vehicle or 'rules'. The drop off was fine.

I have always used this service as they are the most cost effective way of moving your goods bar none. Do not hesitate in using this service along with Hire a Helper as you will not believe how easy and cost effective moving a home is.

Once I called Penske and reserved a truck, I was put in contact with a national broker who provided me with movers on both ends. Fabulous communication between everyone involved and the movers were very experienced, wrapped and secured all furniture and not one item was damaged upon destination. Highly recommend for your next move.

We are half way there as our containesare in transit. So far, everythign has been smooth and as they described. The local PackRat delivery / pick up people are wonderful and work with you to make the delivery and pick up as stress free as possible. We had weather on the day of delivery of a container (a Friday) and they delivered on Saturday which didn't affect out schedule with Oregon Trail Moving.

Penske Truck Rental is the best in the business. The team took great care of me and provided an excellent truck in great conditions. The check in process was smooth, the return process was extremely easy and the people at the location are truly a differentiator.

The company was referred by a friend, and I am recommending Pack Rat as the best and low cost to ship your furniture. We did it to another state and it was still cheaper than the other companies.

Every Upack person I talked to was very helpful, responsive, knowledgeable and friendly. 4 stars because their 2-day guaranteed delivery wasn't met, and because it was a Friday the items were then 3 days late. However they reimbursed me $750 for the fee to reschedule our laborers at the destination location and for additional expenses and hardship for not having our items for an extra 3 days. The other reason for 4 stars was that even though I called as directed, the destination location was not ready for us to unload on time and we had to wait an extra hour, with the laborers to help us unload being on the clock during that time. One nice feature is being able to have some tracking information for your trailer, as you can look on their site or call to have them tell you where and when the trailer last checked in.

Reserving my 26-ft truck was easy. Pickup was very easy as employees were very pleasant and helpful. I even purchased some extra items there like a flat screen TV moving box and some extra bubble wrap. Truck was in good shape and seemed fairly new (maybe 44K miles or so on it). It drove easy once I got used to it and had USB charging ports which were critical for maps and directions from my cell phone. Return was fairly quick and easy and they even refunded me for a couple boxes of unused/unopened bubble wrap. I initially reserved a truck with Budget but when I called to confirm that it would be ready at the agreed upon pickup time, they told me they would not have the truck until almost 3-hrs later that I reserved. I then cancelled with Budget and went with Uhaul. So glad I did. Uhaul delivered what they promised.

Good except that the truck I requested was not in the system to be picked up at the location I was given. After speaking to U-Haul customer service, they were able to put me in another truck.