Absolutely wonderful

Estes trucking team did a great job with everything on the California side of my move. The Colorado team was 45 minutes late delivering the truck after the 4 hour time window which ended costing me most labor expenses than were planned. They need to work on hitting their delivery windows.

Everything was fine until I got to the drop off/unload part of the move. They weren't able to drop off the trailer at my new apartment, even though there is a loading dock. I arranged a time to pick up my items from their terminal and they weren't ready until over a half hour after the agreed upon time, so the movers I hired were just waiting (which I had to pay for). The trailer was also excessively dirty and some of my items were water damaged from leaks. I wouldn't recommend.

We like the flexibility of only being charged for the space we used - and being able to add more space at a very reasonable cost, if needed when loading. The trailer is equipped with relocate-able beams that help secure the load, a great feature. Their price was much better than Pods or other options for our move across the state line.

Estes SureMove was a great discovery! They showed up on time to pick up and drop off and the experience was seamless. I would use them again and have already recommended them to several people I know.

I love this company. They are the best

So far has been good experience.

The entire Estes Sure Move process was great. I would highly recommend them. The cost comparison to traditional moving companies was much lower. Great customer service!

Great option for moving, way cheaper than any other option. They drop the trailer and you have 3 days to load it, they pick it up and off it goes to the new location.

Estes SureMove did a great job although I had to call and follow up with them. Their trailer leaked and accumulated water on the inside with Florida rains but yet to determine if that caused any damage to my stuff!

The customer service and trailers were good. I did have an issue with the destination terminal. They carelessly loaded the ramp into the trailer and soiled my mattress with grease. I am filing a claim.

The trailer hit my tree and broke a branch off. No offer to pay for the tree. The movers had to haul the branch into the trailer because it was an obstruction. Also, the ramp was not in the trailer when my movers came. Cabby (the manager) located a ramp and someone to deliver very helpful manager. We waited for 1 hour to get a ramp delivered. My movers were only hired for 4 hours, so they did the move without the ramp for a good amount of time. The Estes driver who dropped off the ramp was very helpful and lent a hand. The trailer is still out front waiting to be picked up today, so cannot comment on this part.

They dropped the trailer on time and had no issues with my steep driveway

The move was exactly as quoted, delivered the day and time I was told.

I was satisfied on the load side, haven't gotten my stuff yet. Long distance move.

This move has not yet been completed, as the truck is in transit. But so far the communication has been excellent with the company. The phone line is always answered and there is online tracking of the truck so you can see where your stuff is.

I was very pleased with their service. We had very little damaged in the move, though this may be primarily a reflection on how well we packed things, rather than the smoothness of the trailer's transportation.

Picked up and delivered items as promised.

The trailer and truck were brand new. The driver was courteous and on time. The people we set up service with were great and very helpful. Would definitely use Estes again.

Overall good. The day before they were supposed to deliver my trailers i received a call to inform me they would be a day late. Caused some stress as I had help hired already and had to jump through some hoops... delivery drivers were awesome.., suremove dispatch and scheduling seemed a bit rocky.

By far the most affordable way to move cross country

This moving company was absolutely top notch. Would use them again for sure.

Truck drop off and pick up was great. Our packers did not know how to put the ramp back and the driver was wonderful securing the load and putting the ramp up. He was so nice.

Trailer pickups and dropoffs were on time and our stuff made it to the other side. That's about all we can ask for.

Have the right expectations and you'll have a good experience. Maybe not an excellent one, but a good, cost saving experience. The people on the phones at Estes (all but one...) are incredibly friendly and helpful. Some things seem to get lost on the logistics side. You have three full days to load and unload your trailers. DO NOT try to plan moving help on the delivery days!!! DO NOT put money on getting your trailer within the delivery window they tell you. If you know this going in, your life will be happier. Some terminals are better than others. Apparently, Harrisburg, PA has some issues. We were supposed to have a trailer "swap" one day (take the full, bring an empty), but the driver didn't even know about it. When I called, they didn't even have one scheduled to bring. They did get it out that night, but we had lost that day of packing (because I planned on packing on trailer delivery day... don't do that!). I believe ESTES' main business is freight hauling. The drivers aren't all familiar with the "Sure Move" side of things. They just drop and pick up trailers. You might get wrong information from some folks. You've got to roll with it. We had 3 quotes from moving companies that were $17,000-20,000 to move our 3000 sq (packed) household, garage, and shed. It cost us just over $3000 for two full 28' ESTES trailers (included trailer swap fee). We used hire-a-helper and spent another $1000 on both ends for man power. Big bonus with Sure Move is that storage is available! We had a rather unexpected move and did not have a house yet. We were able to keep our things in storage for up to 90 days. It's a max of $500/mo. per trailer. Considering the cost of storage units, that's VERY reasonable... and you don't have to unload your stuff, then load it up again!

Awesome company. Moved a one bedroom from California to Michigan. It is definitely "DIY" in that you have to figure out where to park the giant semi-truck trailer and load and unload the trailer yourself. You take on the responsibility for your stuff getting to the destination in one piece - I hired people to load the trailer efficiently and securely, and had no major damage. The company transported my stuff ahead of schedule and had GREAT customer service - able to delay the delivery of my trailer by a day without any problem and were generally very flexible. Reps were very professional. One warning - the trailers are pretty filthy. WRAP YOUR FURNITURE CAREFULLY, especially upholstered items. The saran wrap tore on one of my white couches and there are some black marks on it now.

I chose this company due to them having the lowest quote of any service. There are definitely add-on costs beyond the quote that might make them more comparable. I would use this service again. Some confusion over the Live Load and arrival time is why I only give 4 stars.

I paid extra for curbside delivery which the driver was aware and said he wasn't prepared. because I had laborers to help with movement of the equipment I really thought that this was going to get screwed up.

On time starting delivery to final delivery everything was excellent just like their advertising. I might note the 28 foot trailer was totally packed length width and height

I had a lot of issues with the truck delivery. They kept telling the MovingPlace that they were en route, when they were not.

All arrived in excellent condition. The driver was courteous and helpful!

Everything done as agreed to, and even got trailers removed early. Drivers are amazing!

Delivered on-time as agreed to, and actually picked up trailers earlier than expected sp they were not lingering around. Drivers were amazing and everyone very professional.

All went as expected.

Dropped of trailer (at each end) on time. No significant damage in transit.

Great customer service and price.

Estes worked with me to fit my schedule on both ends. I FILLED the 28' trailer to the BRIM!!!

Logistics were excellent - trailer drops and pickups occured on schedule and drivers were helpful and courteous. The ramp for the load was damaged, and driver worked hard to fix it. Not sure was was loaded on the truck with our items, but wife complains the some of our furniture and other items had a gasoline odor on delivery.

Estes did everything they promised they would do, a great company and much more affordable than moving pods.

They were on time and helpful with the placement of the trailer for loading and unloading. However, trailers are harder to load and bounce a lot more than other methods of shipping so pack everything extra safe and strap everything down. We did have some breakage.

Very organized and professional drivers on both ends of the move.

All went as expected with this company with the exception of not including a hand truck or dolly as promised. They were extremely punctual every time!

Damage to washer and dryer during transport

Estes was an hour late at original location, but was early at the destination. Time of transport from St. Louis to Phoenix was appropriate. The truck could have been cleaner. The drivers were polite. Using a freight trailor worked great for what we transported. It was a small load with mainly boxes. Some advice for customers with larger loads and delicate items is to have it professionally loaded as items will shift during transport more so that a professional moving company. We booked thru Move America, with Lauren. Everything went well. Lauren was great to work with. Accommodating our every need.

Very good service. Would use them again on future moves.

They were a little late delivering the truck other than that no problems. The truck was in great condition, and had an integrated load bar system to help with shifting cargo.

I booked this company thru Moving Place, The truck arrived at 8am and driver showed my everything I needed to know and was very nice.

I'm only reviewing the drop off part at this time because I haven't moved yet. The gentleman did a great job getting the "pups" up my very steep driveway. The only issue was that the trucks were a bit dirty. We blew them out ourselves. Its really not that big of an issue.