Estes SureMove Trailer® Reviews
The trailer arrived on time and the driver was very nice and helpful in how to open and use the trailer and ramp they provided. The trailer was in good shape, and we got prompt answers to our questions. We chose Estes because our son-in-law had used them and was happy with them too. We rented the entire truck so we could store our belongings in the trailer while we look for a home, so we only have to move our belongings once. I advise those who use this service to get rid of "stuff" and furniture and buy again at the new location to make it more economical. Brenda K, Colorado Springs
The trailer floor was filthy, if you rented a u-haul you have to sweep it out for the next person, it should be done for this too. They parked the two trailers across the street from my house instead of in front of my house. Called them back and they did move one of them to the same side of the street, but wouldn't do the other as there was a fire hydrant there?? It was going to be there for 6 hrs tops and I'd have paid for the ticket if they got one. Our neighbor next door used this company and that is why I chose them, and they parked in front of the hydrant during his move. They were on time, came back on-time to pick up trailer when they said they would. They were flexible with us when we had to change the drop off date at the last minute.
The dispatchers Nate and Marisa from Budget Van Lines were spectacular. The Estes drivers that dropped off the trailer in Pennsylvania were polite and professional and courteous. The driver dropped the trailer off on time, but we didn't get to meet him. The only problem was the combination lock we purchased wasn't on the truck when it arrived. Shawn the driver called dispatch and the company said they would reimburse me the cost. It is stressful to move and it can be very expensive. I am very glad I hired Budget Van Lines and Estes SureMove Trailer.
Well my boxes and bins and two beds made it. Be prepare to pay a little bit of the quote otherwise you don't get your stuff, but its here. I have two beds, 14 boxes and 6 bins and four bags and a vacuum cleaner and somehow I went over the footage. So I had to give them an extra $500, but its here...Yeah and please wrap your beds, mattress and box spring in plastic or blankets because they will arrive in this black dust, but its here...My memory foam mattress is so black I don't know if it can be cleaned. But its here!
The drivers were timely and courteous when dropping off the trailer. I was very pleased with their ability to place the trailer in the most accessible location possible. Scheduling was easy and adjustable to our schedules. My only dislikes were that the loading ramp was heavy and difficult for the average person to connect and the trailer was very dirty inside.