Steve Miguel JR did a fantastic job

My experience was good with Budget was good. The truck worked out well and everyone I talked to was professional. My only thought was that the truck was a little run down and could use a steering wheel alignment.

Plder truck but it got the job done. The key holder fell out a couple of times

My daughter took care of acquiring the rental truck. she will give her rating and review separately.

Felt a bit rushed on the pick up end. The document I had to sign was hard to read. Very few details provided about the vehicle or 'rules'. The drop off was fine.

not up front with pricing. Didn't provide a receipt after returning the truck

Drove the van my self

Rent truck was no problem its helper's that were horrible

We were supposed to have a 16 FT truck at 11:30. We did not. When we arrived at the Palm Harbor location we were told that someone should have contacted us to offer a different location for the pick-up. Nobody did. The guy at the desk highlighted a number to call to make these arrangements myself. He was rude, smug, and condescending If I ever rent from Budget again it will not be this location. After half an hour on the phone I was able to get a smaller truck at the New Port Richey location, but they did not have the dolly requested. I am amazed that Budget stays in business considering how messed up the logistics of their fleet has become.

Make sure you check the truck and know your insurance they ask a lot of questions.

As a moving company, Budget was really good. Truck was ready and pick up was smooth. HOWEVER, what gets them the rating is the actual condition of the truck. The brakes likely need to be replaced or some other front end work, there is a horrific, violent shimmy when you try to brake, especially if you're going over 40, and that same shimmy is present if you're going over 60. In short, this truck is an accident waiting to happen.

Nice truck. Good gas mileage for 16 ft box truck. Staff at pick up was very helpful and had smiles. Norfleet Dr Winston Salem, NC 27105 United States

Steve & Mark was Great

Unfortunately all of the 16' and similar size trucks had been rented from the rental companies before we could schedule. We snagged one of the few 12' trucks left and made some compromises. It worked fine and had no problems except limited cab room meant reclining the seats was far too limited and just wish they would ditch the low rear step and install an 8' ramp.

There were huge problems in picking up my truck, including a change of pickup location and in rental fees. By the time I had it all sorted out and arrived with the truck, the helpers I hired had already been on-site for a half-hour.

The Budget staff were GREAT. They are kind, professional, and accommodating. After hours dropoff is available and simple. The inside of the truck was clean and stench-free. The pricing was great. I would book with Budget again.

1 week before my scheduled move Budget cancelled, with no explanation. I called and found out that corporate agreements with UPS trump private customers. Bad form, Budget!

I rented a 16 ft truck with a full-on dolly for my car. When I arrived at their office the truck was ready. I asked for help from a lot worker to guide my car onto the dolly and they refused. Then they said they would call another worker to help. I waited an hour and the desk person said she 'forgot to tell me' that nobody would help. I ended up spending $147 for 5 minutes of a tow truck driver's time to load my car and get out of there. The truck got surprisingly good gas mileage and I quickly got used to handling the truck and trailer. 1300 miles later, I returned the truck to courteous workers at my destination without incident. It wasn't until I drove my own car (after 5 days of driving the truck) that I realized just how badly worn the brakes on that truck were.

I had an 8:30 am reservation. despite the office hours being listed as 7:30 am-6:00 pm---no one showed up until 9:20. I rented a 12 foot box truck. One truck would not start, the other one had a flat tire. Had to take 16 foot truck. First one would not start....the 4th and final truck DID start...but worse gas mileage...larger truck. Will never rent from them again.

Affordable compared to U-Haul

My rental pick-up was easy enough, but the guy forgot to include the dolly and moving pads I pre-paid for.

I was fortunate to receive the last truck in a very large radius. Budget reps on both ends phenomenal even though dealing with all the hardship and chaos from the storm

Had a flat tire with a broken stud and was stranded in Sturgis South Dakota on the side of the highway. When we called budget roadside assistance for help they sent out a company specializing in semi-truck repairs even though we had a moving truck + tow trailer. Not only were they not able to do a complete fix (They fixed the flat after 5 hours, but did not fix the stud) but the contractor, who budget sent to fix the stud, did not arrive for another 26 hours! Their roadside assistance, which is $140, is incoherent and a complete waste of money. I will never be going with budget again.

When I got there, the store was closed and the truck was there but I had no way of getting the keys, they said it was probably because of the recent hurricane, and rescheduled me for a different place, but it was a bit of a pain - I only moved a dining room set, not a whole home

great unpacked warehouse and moved to home and put in garage 1 bedroom 132 boxes

I requested a cargo van. Nothing larger would work where we had to go and unload. I paid for it and got email reminders I was all set. THEN, THERE WERE NO CARGO VANS AVAILABLE IN MY AREA. I had to cancel the van and go to U-HAUL THE SAME MORNING OF THE MOVE. I was on a time constraint because I was having movers meet us at the destination to do the unloading. VERY FRUSTRATING. NEVER USING BUDGET AGAIN!!!!!

The online calculator was perfect for determining the size truck I needed! It was easy to maneuver and easy to pick up and return.

We rented a Budget truck in Lakewood NJ. Jerry ( I think) was the nicest guy. He went above and beyond to make sure we had the right size truck and provided great customer service. Would highly recommend his rental company.

Cheap and it works, had good AC

Got a truck at the last minute and it was easy.

The Budget pickup and drop off location staff provided great customer service!

It suited our needs and was pretty seamless.

Easy process - great service.

Nice truck rode great. Both Weirton Rental and Budget Cars and Trucks were easy to work with. Highly recommend them.

Horrible. We reserved a month before our pick up date and they did not have the vehicle. They found a larger vehicle at a location 20 miles away and sent us there to get it. The lady in Pt. St. Lucie was quite rude. Reminded me of the Soup Nazi in Seinfeld. She was like "maybe I can find a solution for you, maybe I won't." And we had flown down there, rented a car from Budget, etc. Truck was in good shape and drove well -- the saving grace of our experience.

Truck was not clean, also was damaged

I was not pleased to have gotten a black van. Black in the summer is not a good combination since black gets hotter than a white wan would. The Navigation display on the truck indicated that the display was too hot and for me to turn the display off.

Truck was in pretty bad shape (broken exterior mirror, dirty interior) but did achieve the objective of transporting our apartment furniture and household goods from Brooklyn to Chicago.

Truck was in pretty bad shape (broken exterior mirror, dirty interior) but did achieve the objective of transporting our apartment furniture and household goods from Brooklyn to Chicago.

Picking up and dropping off was great, but the truck itself was a rough ride. Transmission was slipping and I didn't know if it would make the last 100 miles of the trip.

Truck had check engine and sounded weird, but over all drove fine. The truck was clean, very easy pick up and drop off and offered the best pricing for the size needed.

Great quality truck. Drove well.

Van was a little beat up. but worked fine

Truck was clean and ready to go on time

One woman at the check in counter was overwhelmed - but doing a good job for being swamped. The 16' Ford truck ran fine.

Our Budget truck was perfect and got us from Texas to Illinois with zero problems! It was fairly comfortable and easy to drive too, all things considered, and the size was perfect!

No problems getting the truck or with the truck.

Truck performed as expected at 9 mpg