Truck worked and fit everything into it

I've always liked renting from Penske, however, this truck's engine light was on for my 175 mile move. It made the move more stressful.

The truck was in excellent shape and we had no issues with it at all.

We got more truck than we needed but was happy with the truck.

Penske is awesome. Their trucks are very nice, have bluetooth, a back up camera so very easy to drive.

The most well kept trucks & comfortable to drive. And exceptional customer service throughout.

The truck rental process was smooth. The driver was outstanding (just kidding, it was me)!

Truck was ready when needed . However there was a squeaking noise between the cab and the cargo box. It was so loud I could not hear the radio

Once I called Penske and reserved a truck, I was put in contact with a national broker who provided me with movers on both ends. Fabulous communication between everyone involved and the movers were very experienced, wrapped and secured all furniture and not one item was damaged upon destination. Highly recommend for your next move.

Easily attained truck

Penske Truck Rental is the best in the business. The team took great care of me and provided an excellent truck in great conditions. The check in process was smooth, the return process was extremely easy and the people at the location are truly a differentiator.

Great to work with. Knew the cost from day one and not added mileage.

Despite a lack of blankets or dolly at the Home Depot, and nobody to tell me which unlabeled button on the dash activated the lift, the truck was still in great condition and my move was easy.

Customer service reps were extremely nice and helpful!!! My only complaints were that the blankets I ordered were not in the truck. Windshield wiper blades needed replaced and there was a water leak into the truck.

Penske did everything right.

Excellent service, no issues whatsoever with the truck!

The Penske truck was a cut above other trucks I have used. It is big, but easy to drive and definitely up to the task.

The hand truck I ordered had a loose wheel so they had to give me a different one which was smaller and not as strong as the one I ordered

Working with Penske was easy. They allowed me several changes without any hassle (dates, truck sizes). Their communication was spot-on, letting me know our arrangements (money and time). The people at the Fayetteville truck pick-up place were so helpful and thorough in showing me how to do things and wishing me well on my trip. During the trip, I had a wheel on the car carrier go flat. But Penske Roadside assistance (on New Year's Day) was right on it, and kept in regular touch with me while I waited for help to arrive (they had to come from 3 hours away).

Great company and the employee who assisted us was awesome.

Penske provides reliable modern equipment and stands by it.

PENSKE stands behind the product, the trip, and the moving crews.

Fast and reliable service

easy pickup/dropoff. clean truck

We've rented from Penske numerous times. As a military family, we move...A LOT (latest count is 36, with 3 rentals total from our family in the last 3 months and at least 1 more to go) Penske always gives us a great rate and great service. We tried one of the "other" companies once and will NEVER use them again!

Penske Truck was clean, new, in great working condition.

Penske truck was a smooth ride from AL to VA. It was clean and reliable for a cross country move. I’ve used U-Haul in the past for moves in town with questionable trucks and Penske was a no-brainer for this move. Would recommend to anyone moving across the country to get Penske.

The truck was clean and well stocked. Ready to roll out. Calling customer support about DEF additive was pleasant and very helpful. Fully refunded us for the DEF. Blankets were clean and the dollies were in great shape.

Truck broke down several times

They were wonderful!

service was excellent. truck was old and shook over 50 miles and hour

Truck issues but Penske made it right! Once we got right truck it was smooth sailing. They stand behind their name 100%. Customer Service excellent. Second time I have gone long distance with them. Would go with them again.

The truck was very new and well equipped with various features, like a backup camera, cruise control, wall outlet, USB Port, AC Adapter, and a light that shows when cars are in your blindspots. I had an issue where my battery died, and the free roadside was simple to call and get set up, and the guy arrived 20 minutes early, to boot!

They were 2 hours late with the truck but they did refund us 300.00 dollars off the move

Great service and truck.

My one bedroom fit great into a 12’ truck but I didn’t have a sofa or tables so I would definitely size up if you have more traditional “one bedroom” apartment furniture. My movers made sure everything fit though and nothing was damaged.

The 16' truck was in excellent condition and easy to handle in all traffic situations. However, the gallons per mile were disappointing.

Windshield was dirty and could of been briefed on the systems.

Penske truck was good

I recently rented a truck from Penske for my move, and I had a fantastic experience! The booking process was straightforward, and their website was user-friendly, making it easy to select the right truck size for my needs. When I arrived to pick up the truck, the staff were friendly and efficient, getting me on the road in no time. The truck itself was in excellent condition—clean, well-maintained, and easy to drive. I appreciated the ample cargo space and the liftgate, which made moving my furniture a lot easier. Returning the truck was just as hassle-free. The drop-off process was quick, and there were no hidden fees, which I really appreciated. Overall, I highly recommend Penske Truck Rental for anyone looking for reliable service and quality vehicles. They made my moving day much smoother!

Truck had a check engine light on, issues with safety systems on the vehicle

Didn't have the truck I reserved, but also didn't charge me more for the bigger truck.

Two day drive from OH to CO and the 16-ft truck was very comfortable. This is the second time we have used them and would not use anyone else. Their rentals gave plenty of time and unlimited miles.

Were very responsive on the picking up of the truck and providing additional information

They recommended Simple Moving Labor. The yhird party they hirrd for the original packing was worst than terrible. They need to take better care of who they recommend

Penske was clean & pretty new

Very clean truck in very good mechanical condition

I've rented from Penske for several years. Trucks are always very clean and dependable. Check-in and check-out are easy.