went as expected. Owner was able to upgrade me to a bigger size as realized what I ordered wasn't big enough

truck was clean and price was reasonable

Based on my description of my rooms to be moved, I was offered a 26-foot truck for the move. It proved inadequate for the job. important items such as my washing machine were left behind. The movers then had to "prioritize" what else could go/stay. Given the overall stress of the day and how much I had prepared for it, this added a lot of new stress. It also requires me to pay for and plan another household move to bring the rest of my items. That also involves pet boarding for the day and another long drive. The size of the truck was a "guesstimate" it seems, as no one surveyed the household in advance to more accurately plan for contingencies. I also was confused by the communication process between the "Hire-a-Helper" service and the truck rental office. The rental office staff gave me the name of the owner. I also had a contact person's name who did try to call me, initially, but when I called back there were text/voicemail options, although I did not hear back. A moving professional looking at my house contents would have undoubtedly recommended a bigger truck. I am not a moving professional. This would have saved everyone needless time and frustration and resulted in a happier customer. I used this service through a package of services provided by my real estate company. For something this important and overwhelming, I would not voluntarily use this arrangement again.

Truck was clean and the correct sizes to hold all me items

A great truck at a fair price. Their per/mile rate was cheaper than the others.

Had to make two trips to move all our stuff

Truck in excellent condition, great customer service with the best pricing. We would use them again.

The truck was very nice and in great condition.

great quality of transportation

great customer service in Lawrence KS and Slippery Rock,PA. Would recommend them to anyone!

truck was frozen upon arrival. Had to wait almost an hours, movers were already at location. They made good with a $50 discount.

I'd use them again, no problem.

they were fast and careful that nothing broke recommend them highly

The truck was fine, but the training video beforehand was a little much. Would probably go with U-Haul next time to save on time spent at the rental location.

First time using and would use again.

I used two 26' trucks. This was my first time, and I really liked them.

Perfect. Truck was ready when we arrived for pick up. No problems in 600 mile trip. Easy drop off.

Ryder truck was great they had the truck where and when i ordered it

nice truck, smells like cigarette smoke, but has an airconditioner, cd player, and power lift gate.

The truck performed as expected.

The agent in their Baltimore, MD location allowed me to pick up the Cargo Van over the weekend following Christmas after they were closed and did not begin billing me until 8AM Monday morning, the start of the contract. The $600 was for a one-way ($250 extra charge) rental for two days from Baltimore to Carmel, IN (Indianapolis)

Great job. Use again

Excellent work! friendly and respectful.

Truck size was good (just had too much to move). Truck was clean and easy to use. Booking was great (accommodating when I had to increase the size). Pick-up was slightly problematic due to over-booking and late returns, but they were apologetic and understanding. Drop off was good. Chose them for the lift gate and truck sizes. For big moves, I would definitely use them again. For smaller moves, I would probably go with someone else due to no "One Way Trip" options.