Chap's Professional Movers LLC - A Local Atlanta Moving Company

(4.8 out of 5 / 342 reviews)

Atlanta, GA / Moving services within 86 miles

Booked on 955 moves through HireAHelper

342 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

5 years in business

Atlanta, GA / Moving services within 86 miles

Booked on 955 moves through HireAHelper

342 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

5 years in business


One of Atlanta's Favorite Moving Companies

A Note from HireAHelper

We love working with Chap's Professional Movers LLC because they pride themselves in taking care of their Atlanta, GA neighbors. After several years moving in and around Atlanta we believe you'll love working with them too!

Relocation with Chap's Professional Movers LLC

Chap's Professional Movers LLC provides reliable, affordable moving services for the Atlanta metro area. Services include: -Packing/Unpacking -Loading/Unloading -Disassemble/Assemble -Heavy Item Moving: Piano, Gun Safe, Pool Table

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Credentials

Licensed Business:
License Number
21076112
Issuing City
Fulton
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
MC/State License:
MC #
N/A
DOT #
3880987
State Lic/Cert Name
N/A
State Lic/Cert Number
N/A

Moving Services

Move Help

Day Labor

Moving Reviews

Real Atlanta area customers. Unedited, unfiltered reviews of Chap's Professional Movers LLC.

4.8
342 reviews
93%
2%
2%
1%
1%

Charles R

(4) 7/9/2022 Marietta

The team did good. Arrived on time and started to immediately work. They asked which room each of the items would go and were done earlier than expected.

Jeri O

(4) 7/5/2022 Alpharetta

They arrived a hour and 15 minutes past the agreed upon window of 8-9am with 2 persons vs 3 as contracted. Deonte and Brian were prepared, worked fast and efficiently that by the time the 3rd guy showed up (1 1/2 hrs into the job) they pretty much were done. At the end of the day they did a fantastic job getting everything loaded that I would hire them again.

Marcy H

(1) 7/1/2022 Decatur

On 4/1/22 I hired 2 men, for 4 hours to unload my uhaul and uhaul trailer. They were ten minutes late, they didn’t introduced themselves and owner even dropped them off and never approached my mother and I before dropping them off to introduce himself. One of the guys tried to move the uhaul and I said that I have no problems moving it. He was very chauvinistic and acted like a female couldn’t more a uhaul truck. I drove school bus for 8 years and carry my CDL license. I was beyond capable of moving a uhaul truck. I already drove it 6.5 hours from NC just fine. These guys were also lead by myself and my mother and had to tell them how to pack a storage unit. They were refusing to stack to the ceiling and trying to force 3 not fully filled storage units into a fourth. Which was absolutely not needed if they were capable of actually moving correctly. They also dropped our couch pretty bad. I tried to complain to the owner who showed no remorse, no apology, no customer service, or professionalism and believed that his movers were still doing a great job. He did end up showing up and started moving things around the truck, without saying who he was and who he was with. I asked him who he was and he stated his name was Joshua, and turned around walking around. My stepfather was a professional mover for YEARS. He taught my mother and I how to load and unload a moving truck and how to pack a storage unit. We knew how to do it right, but when advising or supervising the guys, they acted like we knew nothing and that they were the “professionals.” “Professionals” who moved slower than a slug, and required me, someone whose disabled to have to jump in and start acting as a supervisor and a mover to get these guys moving. They were a waste of our time, rude, offered no discount to help with the issues and troubles that we had complained about rightfully so. I will never use this company again, which I will need movers again from the unit into the home we finally purchase in the upcoming weeks. I will always tell everyone about this experience when someone asks me to recommend a mover.

Jeannine W

(1) 7/2/2022 Alpharetta

Absolutely horrible customer service on Chap’s Professional Movers. We did night before booking for a 1-2pm arrival time for unloading only. Around 1:30pm we called for an eta, Joshua said arrival would be 3-4pm but had an attitude. We understood since it was a last minute booking. We got a text around 2:30pm saying they will be arriving soon. At 3:45 we get another text saying our 2 prepaid hours are almost up, and they haven’t even shown up yet. We immediately call asking for an update, and Joshua’s proceeds to hang up on us. Called him back and we were
declined immediately. Needless to say, we called Hire A Helper to cancel and they were able to help us and had excellent customer service.

David S

(5) 6/29/2022 Smyrna

they are arrived on time and provided a great service.

Keanaz H

(5) 6/28/2022 Decatur

Fast and very helpful

James L

(5) 6/18/2022 Atlanta

Fast, Efficient and great customer service! Would hire them again for any move I have

Mariana S

(3) 6/26/2022 Roswell

Hard workers but not experienced movers. Lack of safety precautions.

Ernest H

(5) 6/23/2022 Lawrenceville

Amazing workers and efficient. Will use again

Susannah C

(5) 6/13/2022 Marietta

Amazing

Service Area

We handle moves within 86 miles of 600 Garson Drive NE, Atlanta, GA 30324.

Get To Know Us

What can a customer expect after booking with you?

5 Star Service

What can a customer expect on moving day if they hire you?

Effective communication, Professional moving services, and lasting satisfaction

How should a customer prepare for moving day?

Pack items to be moved inside boxes with clear labeling

What types of moves have you handled?

We offer residential, commercial, and long distance moves.

What's your favorite part about being a mover?

Getting paid to exercise

What training do you provide your crew members?

All crew members are trained 30 days with an experienced team member

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$20.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$71/hr
for 2 movers after 2 hr min
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