Ogre Man Movers, LLC - A Local Austin Moving Company

(4.8 out of 5 / 1,322 reviews)

Austin, TX / Moving services within 55 miles

Booked on 5,337 moves through HireAHelper

1,322 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

19 years in business

Austin, TX / Moving services within 55 miles

Booked on 5,337 moves through HireAHelper

1,322 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

19 years in business


One of Austin's Favorite Moving Companies

A Note from HireAHelper

We love working with Ogre Man Movers, LLC because they pride themselves in taking care of their Austin, TX neighbors. After several years moving in and around Austin we believe you'll love working with them too!

Relocation with Ogre Man Movers, LLC

BEST MOVING DEAL IN THE STATE!!! We are a locally owned and operated residential and commercial moving company. We are highly trained professional movers with many years experience, we only hire movers with a minimum of 5 years experience. We specialize in everything from small households, to warehouses, to antiques and priceless pieces of art, upright and grand pianos, and everything in between. Our main goal is customer satisfaction, in addition we are non smokers so were not taking any unnecessary breaks, we get in there and get the job done as safely and as swiftly as possible. We also provide packing assistance if needed. Choose Ogre Man Movers llc for all your moving needs and watch your most stressful day become a breeze.

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Credentials

Licensed Business:
License Number
803347487
Issuing City
Austin
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
knight insurance agency
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
knight insurance agency
DOT:
MC #
DOT #
3378217
State Lic/Cert Name
3378217
State Lic/Cert Number
3378217

Moving Services

Move Help

Day Labor

Moving Reviews

Real Austin area customers. Unedited, unfiltered reviews of Ogre Man Movers, LLC.

4.8
1,322 reviews
88%
6%
2%
2%
2%

Robin M

(5) 7/10/2020 Austin

Super awesome great guys....

Jamie L

(5) 7/3/2020 Austin

Moving is never fun and can be very stressful. Ogre Man Movers made my move from Austin, TX to Las Vegas, NV very easy. They were professional, exceptionally efficient, and didn't break or damage one item while loading up my rental truck. They properly secured my belongings inside the truck, so nothing could move or break during the long 17 hour drive.

We unloaded the truck four days late - NO DAMAGE to anything!

Thank you Ogre Man Movers!

Elena H

(5) 6/28/2020 Austin

They did a fantastic job. Very experienced movers. Knew how to dismantle furniture that I didn't know could even come apart. Communication was awesome from David. Would definitely hire these guys again!

Travette J

(3) 6/26/2020 Pflugerville

They arrived an hour early than scheduled, which was okay. I thought they did an okay job until it was time to unload. I noticed that a lot of my items were scratched up even though I took the time to wrap them. Some of the wrappings were removed or somehow came off while they were loading and they just left it like that. Also, I was under the impression that they would have some tools for taking apart beds, they did not.

Stephanie N

(5) 7/3/2020 Austin

Good communication in setting up our move. Our movers showed up right on time and were very professional and pleasant. Would definitely hire them again for our next move.

Christian S

(5) 7/4/2020 Austin

Demarcus and Xavier did a fantastic job. Showed up on time. Worked briskly and efficiently. The best part was their upbeat and cheery demeanor. Highly recommend.

Stephen J

(5) 7/2/2020 Georgetown

Quan and Carlos did an excellent job getting us moved in. They were right ontime and they knew how to handle our furniture, our many boxes and our fragile items. They did an excellent job.

Megan S

(5) 6/24/2020 Austin

They were on time and ready to work! Very professional.

Chris G

(5) 6/30/2020 Austin

Ogre made it real easy to move out of a difficult building! Would definately use again!

Mae R

(1) 6/28/2020 Austin

I will NOT be hiring Ogre Man Movers again. To be fair, I'll start with the positives, but the negatives far outweigh them and get worse as the review goes on.

Positives:
Before the move, I was given helpful, cost-effective advice on moving supplies (I’ve moved many times, but not into a storage POD).

Day of move:
Even though the hire was for two movers, three showed up.

They were friendly and personable. I think they want to do a good job, but time allotments with little to no flexibility make it very difficult for them to do so.

They stayed a bit past the allotted 2 hour window without charging me extra.

They assured me I didn’t need plastic wrap which saved me money (I already wrapped my sofas and bed in plastic moving bags).

I appreciate the care taken when moving my ottoman (they wrapped a garbage bag on one of its sides to to keep it from getting dirty).

Negatives:
Before the move, I mentioned twice I needed rope and plastic wrap but was told to remind them when I received the confirmation call the day before the move. Why wouldn’t this simply be noted somewhere? The call didn’t come and I had to call the morning of the move to remind them. When I spoke to the person, he said they tried to call me, but my mobile phone showed no missed calls or voice messages.

My moving window was 11am-12pm. They arrived 12:45pm.

I spent $250 on paper moving pads because I was told I would need them for every wood, metal, or cloth item, but 1) one of the movers said he had never used them in other moves before, and 2) only about 20 of the 70 pads were used. Unfortunately, by the time I checked to see how things were being packed into the moving POD, my mattress and sofa blocked the view of everything behind it so I have no idea which items might have needed the pads, but were loaded without them.

I bought extra thick plastic covers for my furniture. When I went to inspect the inside of the POD, I discovered a big tear in the cover that was on my sectional sofa.

I read in reviews there had been delays due to managing coronavirus safety measures, but I’m not sure what that entailed because none of the three were wearing masks, and in the rush near the end, did not maintain social distance when explaining the Venmo payment I needed to make for the rope that was used.

They turned my red metal filing cabinet UPSIDE-DOWN with all of my files and papers in it. When I asked why it was sitting upside down on the pavement, broken, I was told it was the only way they could get it down the stairs. SERIOUSLY? It was a small filing cabinet, one drawer for files and one much smaller drawer above it.

It explained why my checkbook was found outside of my LOCKED cabinet and why they asked me for tape for it. They were able to put it back together and pull out the top drawer. I wish I thought to try the bottom drawer, but when I tried turning the key in it earlier to put the checkbook back (when in the breezeway outside my apartment, taped up), it wouldn’t turn. I didn’t have my key with me to try it again, and they were in a rush to get everything done and in the POD, so I won’t know the true state of it (or any of my belongings for that matter) for a month or more because I’m keeping everything in the POD while I stay with family out of state.

I have moved many times and have never had an issue with movers being able to stay the full time until a job is done and to pay extra for any time beyond what was allotted. It sounds like moves are tightly booked which doesn’t leave room for unknowns. While I am incredibly grateful they stayed a little extra past the time to try and get the rest, I don’t appreciate the carelessness with which they moved my items.

When they unhooked my washer and dryer, they didn’t inform me that they were unable to turn the water completely off. Thankfully I did a final walkthrough of my apartment before leaving as I discovered a pile of water on the floor of the laundry room with the faucet spraying water out.

I have hired movers many times. This one was the worst. I’m praying the rest of my belongings are fine, but I don’t appreciate the stress of knowing I’ll need to check things as they’re unloaded in the future to know whether damage was caused before or during the unloading.

I was going to give two stars, but after writing this review, I discovered this on their page on the HireAHelper website:

“Extra Hours
We can always stay at least 2 hours over the prebooked time.”

I hired movers so I wouldn’t have to move anything from my apartment to the POD and was prepared to pay for any overage time. Knowing they should have stayed to complete the work (and to not rush and be careless!) just adds to my frustration and disappointment with my moving experience.

Mover's response:
Hello mam, were genuinely sorry you were unsatisfied with your move, you only reserved 2 men men and got a 3rd for free a $300 value by the end of the job, and no disrespect but we never tell ANYONE they do not need blankets we have them sign waiver of liability when they do not want to provide blankets or purchase them from us, blankets cost $20/pad to purchase. You did not want to purchase more than $250 in supplies and then you signed a waiver of liability stating we are not liable for any damages because you do not have the proper supplies and refuse to purchase them. We then had you sign documentation stating you acknowledged there was a high likelihood of damage to items based upon your lack of supplies. When you called and tried to file a claim after the fact we reminded you of this and you were not happy. We do all we can to ensure satisfaction but when we flat out tell you the supplies you need to prevent damage and you decline there is not much we can do. In response to covid measures, we wear masks and gloves when doing the initial walk thru and then ask the client to stay away while we move as running 4 flights of stairs in 110 degree weather with 90% humidity with face coverings is unsafe, which is why we asked you to stay in another room while we move, and your file cabinet was not broken we disassembled the wheels as they were not stable enough to make the journey all that needs to be done is to screw them in on the other end. We are genuinely sorry you're unhappy with your move and hope that was have the opportunity to make it up to you in the future. Ogre Man Movers
- Ogre Man Movers, LLC

Service Area

We handle moves within 55 miles of Austin, TX 73301.

Get To Know Us

What can a customer expect after booking with you?

We provide a follow up call after booking, we go over the job details with you, answer any questions you may have in preparation for your move and offer any additional advice on packing items and what's needed for a safe and speedy move.

What can a customer expect on moving day if they hire you?

We provide a phone call when en route to your move and as soon as we get to your location we do a walk thru to see what's being moved. We then start to wrap and protect items if we are loading, and get them into your truck or Storage container as safely and timely as possible. If its an unload, we do a walk thru to see the lay out of your home and ask where you want your belongings and then unload and unwrap your items safely and speedy. In both cases feel free to ask us to re arrange any of your items.

How should a customer prepare for moving day?

To be best prepared to save time and money, everything should be packed and wrapped and ready for your move. However, we understand moving is quite overwhelming and can be a lot to deal with, in which case, were happy to come in and pack your entire household up, bring supplies such as boxes, tape, blankets, everything needed for a successful move. Then just sit back, put your feet up and let us take care of everything from start to finish.

What types of moves have you handled?

We have been in this industry for over 15 years and have seen and done it all. We do everything from nationwide cross country moves, to office moves, residential home moves, white glove services for art and sculptures, to grand and upright pianos, vehicle and motorcycle deliveries, as well as animal delivery and everything single thing in between. There is not a single thing we haven't encountered and are prepared for everything we come across.

What's your favorite part about being a mover?

We love what we do and its no secret. We get to help people in their most stressful time, and put them at ease with our moving abilities and friendly demeanor. We love being able to help people in our community be able to get a services that they need at an affordable price and firmly believe that good business practices and top notch customer service as well as our experienced staff, set us apart from our competitors. Let us make you apart of our moving family today

What training do you provide your crew members?

What makes us special is that we only hire experienced movers with a minimum of 5 years moving experience, the average is 7 to 10 years. What that means, is that very little training if any is needed, but provided when necessary to meet our standards for quality. Experience and knowledge is shared between movers on every job so our team continues to get stronger and more knowledgeable with every job. We look forward to turning your most stressful day into an enjoyable experience.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
$10 per strap, ($10.00/ea.)
Hand tools for assembly:
always included, no fee
Hand truck:
We always bring hand trucks free of charge, (always included, no fee)
Plastic wrap:
$55.00/ea.
Rope:
$30.00/ea.

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$80/hr
for 2 movers after 2 hr min
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