Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,266 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,457 moves through HireAHelper

4,266 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,457 moves through HireAHelper

4,266 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,266 reviews
92%
4%
1%
2%
1%

Cesar S

(5) 6/16/2023 Clayton

Shane and Austin were awesome
Very helpful and were careful not to damage furniture or the houses
Thank you

Nancy V

(5) 6/16/2023 Charlotte

Montario and marquise were the best. It was super hot and they worked nonstop.

Mover's response:
Thank you, Nancy, for the kind review!
- Smart Move, LLC

Linda T

(5) 6/15/2023 Longmont

They were on time, worked hard and finished way ahead of time. I would use them again. Very polite and professional.

John W

(5) 6/6/2023 Las Vegas

On time, handled everything carefully. We're very helpful. A pleasure to work with, and I'd recommend them.

Sarah H

(5) 6/15/2023 Hermitage

I cannot stress how effective and fast the team was. Always asked for clarity on where to unload the truck. If possible I will be asking for there help again, and recommend to others. 11/10 Great work

Keith J

(5) 6/14/2023 Henderson

Matt and Sol were just wonderful! These guys worked from the moment they got there to the moment they left! Very careful and considerate with our belongings. Nice guys! Very fair price for a very good job done!

Logan W

(5) 6/12/2023 Mooresville

Chris and his crew were great! Good communicators, timely, respectful, and hard-working. Would recommend!

Mover's response:
Awesome Logan! Thank you for the kind review!
- Smart Move, LLC

Connie B

(5) 6/12/2023 Brighton

I had 2men for 2 hours. Both men worked very hard and continuously for the entire time.

Emily B

(1) 6/1/2023 Charlotte

The crew arrived on time and were otherwise kind but that's where the satisfaction ended. We had them booked for 3 hours but they only worked for just over 2 hours and the entire job was a race with little to no regard for our material things. We had requested packing items be brought with them (with the intent to purchase them directly) and the crew showed up empty handed. They said they 'stopped before the came to pick up the materials but the place they stopped (which was never named) was sold out or on back order'.... it was clear they were unprepared and never stopped and this was convenient excuse for them showing up with nothing. There was no call ahead placed to inform us they had no materials so we as the homeowners could have made other plans to acquire more sheets, towels, etc to have instead. All of our wood items were stacked on top of each other leaving several items significantly scratched. A shelf, chest of drawers and bedframe were wedged in so tightly that the offloading movers had no choice but to scratch them even more just to free them. My grandmother's antique washboard was scratched along with an antique China cabinet and dining room table. A fairly new master bedroom suit was also damaged as the leg off a chest of drawers was completely broken off due to poor loading. It was an extremely disappointing discovery to open the pods at our new home to find the damage that was done. The offloading movers said it was some of the poorest work they had ever seen. I would never personally treat anyone else's stuff that way and am heartbroken. Thus far, no compensation has taken place by the moving company or HireAHelper and thus I would NOT recommend either to anyone.

Luke W

(5) 5/13/2023 Fort Collins

We had 2 helpers for 3 hours unload a 26' full moving truck - they arrived on time, worked hard, and finished within 3 hrs. Crew was friendly and professional - definitely recommend!

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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