Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,458 moves through HireAHelper
4,266 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,458 moves through HireAHelper
4,266 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Parin P
Both of the gentlemen were absolutely best and understood our vision for where our furniture would be placed and very considerate with our new carpet/hardwood floors and walls! Fast & efficient & friendly!
Jessica L
They were on time and prepared! Got everything unloaded within the 2 hours!
Alan F
Awesome! Nonestop working and good ethics!
I'd use both again!
Thanks guys!!!
Alan
Sulai C
1. They were not uniformed and didn’t come with what is considered proper equipment for a move (handtruck, gloves, etc.)
2. They brought a third guy who was on his first day and clearly did not want to be there, delaying the entire move.
3. The uncovered my white sofa (removed plastics and cardboard) because “it was easier to lift”. I know how difficult it was to manage since I carried it myself into the truck, with the covers to protect it. Needless to say, they stained it. The sofa was Brand new.
4. They broke the leg of my adjustable base, I have video and pictures of the damage. On more than one occasion I checked on them and offered my help since I knew how to manage it, they declined claiming they knew how to do it.
5. The two “experienced” kids each started assembling one of the beds. The easier bed has handled by one of them and the ornamental kid in training. The kid in training wasn’t even helping to hold things upright. The bed was incredibly easy to assembly, considering it didn’t even requiere slats. Only footboard, headboard and rails. It still took him 1 hour and 30 minutes and only finished when I instructed the other experienced guy to step in to help.
6. The desk was left in pieces on the floor because I was not going to pay for extra time when it wasn’t justified. My move was 1 sofa, two patio chairs, 1 desk chair, 1 adjustable base, and the rest was boxes. Assembly required was for two beds and a desk. No dining room, no tv stand, no tv, no chairs, no dressers, no nightstands.
Had they sent actual experienced individuals they would have finished the job well under two hours. Instead they sent kids. And I get everyone needs a shot in life, but not when it comes at the expense of the customer. Train your people and send them in with an actual strategy on how to maximize their time. Otherwise it’s just a scam to charge customers for “extra hours” since there is no motivation for the movers to finish in a timely manner.
The only think that made this a tolerable experience was Isaiah, who at least took responsibility and stepped into action to help the other two kids. I certainly would not recommend this company.
Tara P
They were well prepared and respectful of my property. They were professional and efficient. I wish I would have used them for my last move!
Roger B
Will use these guys again! Showed up 15 minutes early. Respectful. Took great strides in handling our possessions with care. Brought all the required equipment and finished early. No complaints. 4 guys for 4 hours seemed like a fair price. Huge fan of this crew! I can’t recommend them enough. Well done ??
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |