Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,266 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,458 moves through HireAHelper

4,266 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,458 moves through HireAHelper

4,266 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,266 reviews
92%
4%
1%
2%
1%

Giovanni C

(5) 2/26/2023 Las Vegas

Amazing job, great guys would recommend

Ashlyn M

(5) 2/25/2023 Denver

Alexis and George were super friendly, professional and great at packing up my cube to make sure everything fit. Definitely hire this company again. Thank you!

Matthew M

(5) 2/21/2023 Longmont

On time and excellent service!

Elsbeth Pryer D

(5) 2/21/2023 Boulder

I was a little leery of having someone pack my antique glassware, but I was extremely appreciative and genuinely impressed by how carefully it was handled. They worked steadily and diligently to get the job done, and they were very personable.

Jim N

(5) 2/21/2023 Laramie

The two gentlemen that helped my daughter move apartments in Laramie, WY were outstanding. They contacted me 30 minutes out from the location and were right on time to start moving stuff as well as having all the gear they needed to complete the job. In addition, they did a great job packing the moving truck as well as loading and unloading it. Both were very courteous and asked where things should be placed as they took them into the new apartment. Very fast and efficient. I would definitely use them again.

Anabel H

(5) 2/18/2023 Charlotte

On time, courteous, quick, friendly…none of my items were damaged and they utilized every square inch of the space in the truck. Thanks!

Mover's response:
Thank you so much for the kind review, Anabel! So glad we could be of assistance!
- Smart Move, LLC

Teresa E

(5) 2/15/2023 Huntersville

Arrived on time. Worked fast and they were polite and friendly.
This is the second time I have worked with them. Would definitely hire again.

Mover's response:
So glad we could help out again, Teresa! Thank you so much for the kind review!
- Smart Move, LLC

Douglas S

(5) 2/17/2023 Charlotte

Great job. These guys hustled and got everything in quickly. Would highly recommend!

Mover's response:
Thank you, Douglas, for the kind review!
- Smart Move, LLC

Lee H

(2) 2/17/2023 Huntersville

Movers showed up half an hour after the time range given to us. Arrived smelling marijuana, at least 1-2 of them seemed pretty high. They didnt wrap some of the furniture, which caused to dent or scratch. The organization in the truck was ok, they piled chairs on top of boxes and on top of the head board of the bed, which caused the foot to break and the head board to dent. We had to leave behind patio furniture because they said the truck had no more room, however it had plenty of room, but I think they didnt want to take the mattress out since it was at the back of the truck. I would not hire them again.

Mover's response:
Thank you so much for your review, Lee! We apologize for the 30 minute wait time. We do our best to maintain schedule, however we aim to provide quality for each client which can result in slight overage. You were advised by dispatch an hour in advance and you were provided a 3rd crew member free of charge. During the initial walkthrough, you advised the team that you wanted to give the patio items away. When none of them accepted, you advised that you would take those items to a donation center. In terms of the marijuana smell, we appreciate you bringing it to our attention. That goes against company policy. I will point out that our crew members are background checked and drug tested. We will do another sweep of testing to ensure the safety of our team members as well as future clients. We apologize that your headboard did not survive the trip. We would love to assist with compensation for that item. We appreciate your feedback and will be sure to address all of these issues during our next quality meeting. Thank you so much for choosing Smart Move Charlotte!
- Smart Move, LLC

Kathleen M

(5) 2/7/2023 Broomfield

Great Guys!! Worked fast and effectively..

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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