Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,469 moves through HireAHelper
4,267 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,469 moves through HireAHelper
4,267 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Carrie D
They did a great job! Really fast
Raquel B
I wouldnt recommend and wouldnt use again. Time was wasted and seemed like it was intentional to move slow to increase the hours. Several items damaged. Supervisor was notified of one broken item and no follow up. However once I looked at everythg more items damaged. Damage even caused to our home due to the way they placed items and box board and mattress feel against wall which now needs to be patched and painted. For what we paid and tipped (my husband's idea as I felt no tip was deserved whatsoever) service shouldve been a lot better. If u have a lot of nice furniture do yourself a favor and look elsewhere. Maybe for smaller moves with not a lot of delicate items cool but otherwise no!
David B
The guys did a fantastic job!
Rashed A
Moving is already stressful enough, save your self and dont add more to your stress when you watch these people load your stuff into a truck
Absolutely unbelievable- loaded our stuff terribly and when we made suggestions to what we thought looked like obvious mistakes (heavy boxes on top light boxes on the bottom, mismatching box sizes while loading) we would get a reply like “i know what I am doing” or “dont worry i do this all the time”
First of all with all due respect an older lady and a young boy doing this for the first time showed up and we were ok with it.. then they loaded our containers like amateurs (we would of done a better job) and when we called the supervisor he asked for pics of what they are doing and after he saw them he said it should be fine..
Well im sorry to say they did not know what they were doing at all and they were having TREMENDOUS difficulty moving our furniture and after all after we got to our destination everything was jumbled..
Also we rented two very large PODS which from previous moving experience knew would fit our things comfortably, they managed to be able to make sure they dont fit and we ended up leaving things behind and needing to get rid of them last minute other than the cost of replacing them.
Last but not least it took them 7 hours to do the job because of their inexperience (it took an hour and half for real professionals to unload)
Very very disappointed- dont hire.
Teri L
Two movers arrived. Seemed unprofessional and very young. I showed them around and they proceeded to move items. to Kept asking me if there were boxes in different rooms instead of looking for themselves despite previewing all rooms ahead of time. The did not have blankets or request if I had blankets. They decided to move things out the back door and alley which is dirty.
The couch is a reasonable size for the space and was easily moved in by the boulder moving company. They originally tried to move the couch out the front door but could not figure out how to tip and maneuver it. They opted to go out the back door. The couch was heavy and they were having trouble moving. They couldn’t figure out how to tip it to get it out the door and had it wedged so it appeared stuck. They were pushing agains the door and wall trying to force it instead of taking time to tip and make a strategy. They tore the upholstery on the corners of both ends. After shoving it and forcing it for several minutes They ended up taking off the door but then realized it wasn’t necessary and that they simply did not have it tipped or angled correctly. They barely were able to get it down stairs. They then tested it on its side on the dirty deck so the couch got black dirt on it. This couch is less than 4 years old.
Likewise The chair is an $800 chair that they flipped over and rested the arms on another table. They did not protect the metal arms with a blanket or any buffer. As a result the arms of the chair were rubbing and the metal is chipped
The damage is not repairable. When the movers in VA unpacked they commented on how poorly the truck was packed and pointed out multiple items damaged.
Gwenn C
The Smart Move employees were skilled and followed direction as to where I wanted things without complaint, even though they were working in 97* weather to unload a truck into storage. I can easily recommend them as well as I would use them again should I need further moving labor help. Gwenn Correll, Loveland, CO
Peggy M
Very nice and competent young men. Very patient with us. Some things moved stayed in another part of the house and the bulk of our items had to be stored in our pod in the driveway while we did some home renovations. Nothing was an issue with these fellows.
I would recommend them.
I am hiring them to move our items out of the pod back to the second story.
Andrew C
Troy and Ceasar were fantastic! They were on time, super friendly and efficient. I would 100% book them again!
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |