Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,268 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,268 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,268 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,268 reviews
92%
4%
1%
2%
1%

John B

(5) 6/27/2022 Raleigh

They were early to arrive, ready to work, and helped us move various items within our office. They had some complicated furniture to disassemble and they stuck with it. Glad to have them help us and we do recommend them.

Dinesh M

(3) 7/2/2022 Charlotte

Good communication. Let me know they were running late.
2 men came for the job, one of them was not as good as the other and much slower.
It would have helped if they had a second cart.
We actually helped them.

Mover's response:
Thank you for your honest review, Dinesh!
- Smart Move, LLC

Kenny M

(5) 6/26/2022 Englewood

Excellent

Denise H

(5) 6/26/2022 Lone Tree

The guys that moved us were GREAT!! They worked so hard and fast! Very professional and helpful. Two vehicles blocked our 26' truck in with only a couple inches on each end so we couldn't get it out. But the guys got it out no problem. They were life savers. We highly recommend them plus we would definatly use them again.

Renee G

(4) 6/29/2022 Asheville

Helpers arrived timely. You have to pay for a minimum of two hours - understandably - however, they had the truck unpacked in less than an hour - but some boxes were brought in and stacked upside down and sideways due to the "hurry up" mentality.

I would hire them again - but would ask that they "slow down"

Ray N

(5) 7/5/2022 Spring Hill

Excellent crew. I will definitely use you in the future. Hard working crew.

Mover's response:
Thank you for the review, Ray! If you need anything in the future, please give us a call! ~Tiffany
- Smart Move, LLC

Scott C

(5) 7/1/2022 Raleigh

We moved on July 1 and four men came on time, prepared for the task ahead. This was the best move experience I've ever had in moving 9 times. This was a local move, from Raleigh to Zebulon in the 90+ degree July heat with a great attitude. They were hard working, lifting furniture and many heavy boxes of books into our second floor office and third floor attic. They were respectful of our property, very polite and pleasant to be around, and handled our antique furniture with care. I'd hire them again in a heartbeat. Wonderful experience - thank you!

Marjorie W

(2) 7/1/2022 Arden

We hired Smart Move for both our loading and unloading crews, which took place in two cities on consecutive days. In each case, the crews were on time, communicative, friendly, and made efforts to meet our deadlines. They worked hard and we tipped well.

The problems with the job of the loading crew (in Durham) were the following:
1. They spilled two loaded dollies of boxes while negotiating two outdoor brick steps. I can only hope my books survived intact. (I haven’t unpacked yet.)
2. Although I said on the phone that I would need furniture wrapped and to bring lots of wrap, for which I expected to pay, the crew packed a lot of furniture unwrapped, including all my upholstered furniture. Since they did not even put their paper wrap on the truck floor underneath the furniture, it arrived really dirty. This was when I started to get upset.
3. Three pieces of furniture were severely damaged. A decorative piece on a metal coffee table had been snapped off (almost an inch diameter of metal). A metal leg on a brass occasional table was snapped off. The pedestal base of the wooden dining table was also snapped off: we hope to reattach it.

Although the loading crew seemed like professionals, we discovered at unloading (into storage units) that the job was very disappointing. I am concerned about the rest of the wooden furniture if our sturdy metal furniture suffered these breaks.

The unloading crew in Asheville was surprised at the problems and took photos, but I have not heard from Smart Move.

We still have to unload from storage and move into our new home at the end of the month. I am worried about how to trust ratings and pick a mover.

Sorry about the length of the post. I am glad Hire A Helper asked for a review.

Marjorie W.

James B

(5) 7/2/2022 Castle Rock

Great job. Efficient!

Donna M

(5) 7/2/2022 Raleigh

I am very pleased with the on-time service provided. I received great communication from Hire a Helper and the crew was thoughtful and paid attention to detail. If needed I would definitely use them again! THANKS

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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