Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,228 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,302 moves through HireAHelper

4,228 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,302 moves through HireAHelper

4,228 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,228 reviews
92%
4%
1%
2%
1%

Sandra M

(2) 5/28/2022 Castle Rock

The movers were on time and polite, however I don't believe they were experienced enough or quipped to move a house. Overall they seemed fairly inexperienced and inefficient. They used the entire time loading the truck (after I paid for an extra mover and 2 extra hours) and were not able to make one drop off during that time. I think for this particular company, they are better off sticking with moving apartments/college dorms.

Mover's response:
Thank you, Sandra. We are surprised with your review. I am sorry to hear you were not happy with your move, we did refund you 1 hour back. After speaking with the crew, they said it took longer because they were disassembling some items for you and that alone takes some extra time to ensure no damages are done to the items that were disassembled. I did call you on Monday 5/30 to speak with you about the move and what your concerns were. I never received a call back. This move was a load and unload that took 5 hours (which is about normal for a load and unload) including drive time. This move was also done with no damages to your items or residence. ~Tiffany
- Smart Move, LLC

Barbara M

(5) 5/28/2022 Goldsboro

called ahead & happy to take last minute instructions from one absent owner.

on time, friendly, helpful, worked hard, did good job

will recommend to friends family

thanks!

Mover's response:
It was a pleasure to meet you, Barbara! We appreciate your business and if there's anything we can ever do for you please let us know! ~Billy
- Smart Move, LLC

Lynda L

(5) 5/26/2022 Charlotte

Worked fast, were polite, supervisor came to check

Mover's response:
We are so glad we could help out Lynda! Thank you for the kind review.
- Smart Move, LLC

Debra A

(4) 5/27/2022 Lawrenceville

They arrived on time and worked hard the whole 2 hours we had booked. We did ask that they bring 2 hand trucks/dollies, and they brought one and a mini one at that. We had a 22’ truck, so my advice would be book for 4 hours, we had a lot to unload ourselves as they had another job to go to.

Kevin G

(5) 5/27/2022 Macon

Jonah and Drake were attentive, well mannered, polite, and helpful.

Mike A

(5) 5/25/2022 Longmont

Great experience! I was able to schedule on short notice. Closing was delayed and they worked around the new time without hesitation. The movers stayed in great contact as I was coordinating with the moving truck. The two movers worked hard and did a great job packing and unloading the truck. They were done before the contracted hours and the difference was refunded. Would definitely recommend Smart Move.

Mover's response:
Thank you, Mike! Customer service is our number one priority, and we will do whatever we can to ensure the customer is happy before we leave the job. ~Tiffany
- Smart Move, LLC

Richard L

(5) 5/26/2022 Wake Forest

Jamar and Krystian were amazing. Very courteous, careful and efficient, handling everything as if it were their own. Really appreciated them.

Mike H

(5) 5/26/2022 Greensboro

The guys did a great job! Put everything where we wanted it and were very polite.

Jasmine C

(5) 5/28/2022 Clarksville

They were very good workers and I would use them again

Mover's response:
Thank you for taking the time to leave us a review, Jasmine! ~Tiffany
- Smart Move, LLC

Steve F

(5) 5/27/2022 Watkinsville

Great effort by the team.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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