Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,270 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,270 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,270 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,270 reviews
92%
4%
1%
2%
1%

Kelly M

(4) 5/16/2022 Nashville

Timely, helpful, quick, careful.

Mover's response:
Thank you for the review, Kelly! ~Tiffany
- Smart Move, LLC

Linda S

(5) 5/20/2022 Lone Tree

These guys were on time and prepared for the job. They worked hard and were respectful of my possessions.

Mover's response:
Thank you for the review, Linda. If you need any help in the future, please let us know! ~Tiffany
- Smart Move, LLC

Michael W

(5) 5/15/2022 Asheville

These young men were neat, respectful, and very efficient at unloading a POD. They were careful with our possessions. I would recommend them for promptness and preparation. I would use them again, but I plan to never move again.

Mover's response:
Thank you for the kind words, Michael! If you ever need to move again, give us a call! ~Tiffany
- Smart Move, LLC

Timothy D

(5) 5/23/2022 Greenville

Great crew. Would hire again.

Linda S

(5) 5/19/2022 Louisville

The guys were on time, worked so hard, did a great job and were so nice. Thank you!!!

Mover's response:
Thank you for your business, Linda! ~Tiffany
- Smart Move, LLC

Terry I

(5) 5/20/2022 Centerville

Good job, no complaints

Mover's response:
Thank you for the review, Terry! ~Tiffany
- Smart Move, LLC

Candace C

(2) 5/13/2022 Greenville

Arrived at 9:15 and showed around apt. What was going and what was not. Spend more time re-asking me what is going and arguing about what to put in truth next. My nephew and two daughters took what need to be taken apart and carried boxes and item to truck. Without there help they would have been another 11/2 hrs. They took nothing apart and had extra guy then first guy left after 1/2 hour emergency and second guy came Couldn’t get everything in and because all there discussion and arguing about what was to go next ended up paying extra 1/2 hr. Spoke with supervisor after they took “5 min break. 20 min later after only work for 1 hour.

Jennifer H

(1) 5/19/2022 Knightdale

I ordered 3 crew members for 3 hours to move into a new address. I was worried about fragile items & wanted to be careful. 2 showed & their supervisor John called to say I wouldn't be charged the full price. I had also paid for 3 hours as a buffer just in case, it took them 2 hours. I had just had the place cleaned prior & diligently following went back through the home to make sure it was secure prior to my belongings arriving. Immediately after the crew left I found not one but 3 windows cracked open & the remaining windows unlocked. I called John very frustrated; concerned with my safety & the safety of my home. He was defensive & said those were 2 of his best. He needed to make some calls. He called one time since & didn't leave a message. I've not heard back. I have since received my email that I was charged full price.

Mover's response:
We were on-time and did a great job for the customer. We found this review puzzling because we didn't touch the windows. We've done two follow-ups since the move, the latest being on 5/25. The customer wasn't interested in any type of refund to remediate the situation. ~Billy
- Smart Move, LLC

Angela G

(5) 5/22/2022 Charlotte

THEY DID SO AMAZING! BETTER THAN I COULD DO!!!

Mover's response:
Thank you so much for trusting us to help!
- Smart Move, LLC

Alan F

(5) 5/22/2022 Nashville

Aaron and his team are amazing! All I have to say is WOW! They are a well-oiled machine. They did everything in record time, were professional, polite, and incredibly efficient at maximizing space securely. I’m seriously blown away! Thank you, Smart Move!

Mover's response:
Thank you, Alan! We appreciate you and your business! If you need any help in the future let us know! ~Tiffany
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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