Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,270 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,270 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,270 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,270 reviews
92%
4%
1%
2%
1%

Jacob B

(5) 2/5/2022 Denver

Great guys. Asked for 2 and they brought 4. Moved an entire apartment in half an hour, 10/10 would use them again. Very affordable option and I got quality service. The dudes that helped me move seemed super chill and excited to be there. Hope more people choose their service.

Dorian M

(5) 2/5/2022 Union City

The guys came in and loaded with precision! They unloaded within minutes!! Very appreciative.

Stevan B

(5) 2/5/2022 Castle Rock

Polite, professional and all together an awesome experience. Would highly recommend

Donna R

(5) 2/5/2022 Heflin

I can't say enough about the excellent job Drake did! They were helpful, courteous and efficient. Extremely professional and I highly recommend!

Sharon H

(2) 2/4/2022 Lake Toxaway

I'm a Realtor so I hire moving labor help several times a year on behalf of my clients. I've used the HAH platform before without issues, but not this service provider. Learned my lesson, WILL NOT be using them again. Due delays incurred this day at the hands of other consultants, I was forced to delay my appointment by one hour. After approximately 20 minutes on hold with customer service, HAH came back to the line to let me know that was okay, but they would need to charge a $90 rescheduling fee. Begrudgingly I agreed. So they were to show up at 3:00pm, and I received a text at that time saying they were on their way or should be near. I called customer service at 3:45pm when they still weren't there, and was told that they would be calling me to provide an ETA, AND that HAH would not charge me the rescheduling fee. The crew finally showed up at 5:10pm - not 5:00, but 5:10. The guys worked hard, I'll give them that. But, they couldn't work past dark at this location, so I did not get a full two hours of the service I paid for, either. They wrote on the sheet that they worked from 5pm until 5:45pm and that's not accurate. It was actually 5:10pm to 5:30pm. I was exhausted and still had an hour drive to get home that evening so I elected to let my review speak my mind. Fast forward to today, four days later and I received an invoice for everything, including the rescheduling fee that was to have been waived. The absolute worst service experience I've had in awhile. If I see Smart Move listed as one of the provider choices, I'm making another choice.

Stacey D

(5) 2/4/2022 Asheville

Dylan and Colin showed up on time ready to work! They were very professional and courteous. Very respectful of our items and willing to lend a hand where needed! Definitely would recommend them!

Thomas D

(5) 2/1/2022 Fayetteville

I highly recommend Smart Move. I needed help unloading a full 20 foot uHaul. They were flexible with scheduling and accommodated a slight delay. When they showed up they got to work and had the truck emptied in no time

Kayla B

(5) 1/24/2022 Raleigh

Fast and polite!

Austin M

(5) 1/22/2022 Wendell

They were slightly late due to a vehicle issue, but they were perfect once they arrived.

Angela F

(5) 1/28/2022 Jonesboro

They were very helpful. They arrived on time and they worked very quickly. The process was seamless

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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