Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,221 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,278 moves through HireAHelper

4,221 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,278 moves through HireAHelper

4,221 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,221 reviews
92%
4%
1%
2%
1%

Brayan R

(4) 12/22/2020 Durham

Good guys who did what they were asked.

Mover's response:
Thank you so much, Brayan! Glad we could load your pod. Merry Christmas! ~Anna
- Smart Move, LLC

Jared J

(5) 12/21/2020 Durham

NICELY DONE!!

Mover's response:
Thank you so much! Our guys strive to be the best!
- Smart Move, LLC

Danielle R

(2) 12/19/2020 Nashville

Everything was going smoothly with my belongings being moved out of storage to my U-Haul until my drawers in my dresser were dropped. It was a team lift (2 people) item not a one person item to be moved. 2 of my drawers was noticeably damaged and a replacement of the drawers cannot be purchased because the furniture company no longer makes it. This moving company has not followed up with me regarding it. They told me that the movies would take photos of the damage and that I could also send my photos to them and that they would reach out to me. I had to contact the furniture store where I purchased my dresser to find out that Smart Move hadnt reached out to them yet. I feel like they frankly don't give two ****s about it and probably feel like it's my problem because nobody has tried to provide any compensation and a formal apology for it. When it happened I got a deer in headlights look with no empathy. No, I do not recommend them if you have nice furniture that you do not want ruined or furniture that you cannot afford to replace. No one's taking accountability for it. I'm frustrated because I thought I was buying services from a professional moving company.

Mover's response:
the piece of furniture in question was paid in full within 48hrs, Thank you and have a wonderful day!

Aaron Talbot
Smart Move
- Smart Move, LLC

Allison C

(5) 12/19/2020 Raleigh

Thank you!

Mover's response:
Thank you for your business, Allison! If you need anything in the future, please give us a call! ~Tiffany
- Smart Move, LLC

Terri K

(5) 12/18/2020 Nashville

On time and very thorough in their care of my furniture. This is my second time to use them. Very professional. I definitely will use them again. Have recommended them to all my friends.

Mover's response:
Thank you so much for being a repeat customer Terri. Please let us know if there is anything we can help you with in the future! ~Stephanie
- Smart Move, LLC

Cynthia B

(5) 12/18/2020 Mars Hill

The guys arrived on time and worked very hard. They did not waste a minute getting everything moved in and were very careful with our belongings.

Mover's response:
Thank you Cynthia, taking care of our customers belongings are very important to us. ~Stephanie
- Smart Move, LLC

Jeff V

(5) 12/11/2020 Waynesville

Arrived on time and performed a rather complex furniture assembly with little direction.

Mover's response:
Thank you for taking the time out to write us a review! ~Stephanie
- Smart Move, LLC

Dennis D

(5) 12/11/2020 Rocky Mount

The young men that came to pack our POD were on time, extremely polite and friendly, moved everything with care, laid down a runner to protect the floor and were just the very best team we have ever had. Thank you, thank you!

Mover's response:
Thank you for your review Dennis! I'm so glad you enjoyed your experience with us! Let us know if we can help you in the future. ~Stephanie
- Smart Move, LLC

Andrey B

(5) 12/17/2020 Cary

I had a very good experience with Smart Move. The crew that I got were in time and unloaded my 16’ containers in one hour. The movers were courteous and professional. Big thanks to the crew - Damien, Kobe, and Jamar!

Mover's response:
Thank you, Andrey for the review! Customer service is our number one priority! ~Tiffany
- Smart Move, LLC

Kathleen M

(5) 12/16/2020 Asheville

Punctual, kind and hard working. They never stopped for moment!

Mover's response:
Thank you for your review Kathleen! ~Stephanie
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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