Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,278 moves through HireAHelper
4,221 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,278 moves through HireAHelper
4,221 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Akpene T
They were amazing! If we could give them 9,000 stars, we would. They were polite, respectful, extremely hard working, and got more done in 2 hours than we ever dreamed possible. 10 for 10, we would use again. We'll tell the world.
Marilyn F
The Smart Moves team is excellent! This is the 2nd time I have used them and I will use them if I move again. The workers are knowledgeable and well trained. They are efficient and know how to get the job done! In addition, they are polite and take care with everything. I am a really picky person, but I only have the highest regard for this company and highly recommend them!!!
Nanette C
Kenya, Wyatt, Drew, Gilbert, Sean, Zach, Desmond were hard workers, diligent, responsible, caring, respectful, thoughtful, efficient, effective, communicative. Great team members! Fantastic team and individual work!
We highly recommend each and every one of this team! Thank you for sending this particular crew to help us move in!
Sincerely
Michael & Nan Harrison
Kay M
Excellent workers , very professional, on time Hired to unload moving truck for our daughter and she was thrilled !!! Thank you
Scott R
The team showed up on time and was very friendly, but the good ends there.
1 - They were required to wear masks and they didnt. When prompted one person put a mask under their chin and that was it. If I wasnt under a tight timeline I would have sent them away.
2 - They didnt seem to have any experience moving since they didnt know how to pack my stuff in the truck. Every time they brought an item in the truck they spent 5 minutes trying to figure out how to place it and often times all 3 of them stood around debating how to arrange something.
3 - They didnt come prepared. They didnt bring an appliance dolly or moving straps or anything to help them move my appliances into their truck. This meant they spent 25 minutes trying to put a refrigerator into the truck, almost dropping it several times along the way.
4 - They dropped my off-white couch on my grass, which resulted in some nice grass stains, that matched the dirty handprints they left on most of my other light-colored stuff since they did not wear gloves. Nothing like an afternoon of cleaning sweaty dirt stands off of your furniture for fun.
5 - Their packing issues lead to them not having enough space for some of the heavier objects I needed help with such as my grill, generator, etc.. They prioritized children's toys, which I could throw in my truck over stuff I actually needed help with.
6 - They left the heavy stuff in the wrong rooms. For example, they put a king-sized mattress and a queen-sized mattress in a room with a crib in it while I was busy helping with something else. I didnt notice until they left and had to move both to different floors in the house.
7 - Their customer service team called to discuss my issues but never responded back about the next steps around what they could do to solve for what took place that day.
Overall, look elsewhere or invest in your own appliance dolly at the very least.
Patricia B
The movers showed up on time, were very polite and friendly. They took precautions to protect the carpet and door jams while moving the furniture in. Very responsive to requests for rearranging things. All this and they were done an less than two hours. They even swept out the moving truck. Who does that?!
Would highly recommend them!
Casper P
Avoid at all costs. Ignored fragile stickers, placed heavy furniture on top of plastic containers (punching wholes and destroying contents), removed couch pillows from plastic covers and used it for padding the list goes on. Even had to repack half of the container because the made an absolute mess. Lastly their guys stood around outside (using some very crude language), messed around with their phones and they then charged me an extra hour because they ran ower. Contact at company will also promise and not deliver. Use at own risk.
Mark J
Very professional and polite crew. A pleasure to have them help with our move.
Peggy W
Thanks Heaven, Smart Move came to my rescue once again! I thought I had scheduled unloaders for my last pod, however, the morning that I was expecting them to arrive, I realized that I had not received any emails regarding the move in the last day or two as I had with previous moves. I called Billy at Smart Move and he jumped right on it. Indeed, an order had not been scheduled so Billy contacted Thomas and he called stating that fortunately, he had a team of unpackers in the area and had them come over to my home when they finished the move they were here for. So as far as I'm concerned, Billy and Thomas are my knights on white horses. I've used Smart Move for 2 loads and 2 unloads and I can't give them enough stars. I highly recommend them to anyone needing them.
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |