Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 15,864 moves through HireAHelper
4,119 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 15,864 moves through HireAHelper
4,119 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Mark S
They were very respectful and polite. They worked hard! The only bad thing is that they were not on time but called because they were getting some rope. At about the 2 hour mark , he wanted to add some time. When I reminded them that they started at 9 and not 8,that was all that was said about it and we were done at 3 hours. Money well spent.
Kristine N
On time, quick work, even in 100 degree temps they were hard-working and respectful.
Thank you!
CARL G
Hard working...very easy going and polite...worked steady the whole time and did a great job.
Eustaquio B
The two guys from Smart Move, LLC who came over to load and unload our stuffs arrive on time, they were very courteous, they are prepared for the job, they really work hard, they were respectful and i don't have any complain about them. Yes I will hire them again and recommend to my friends if they need load/unloading job.
Harry S
Garrett and Brandon are two of the most hard working individuals around. They are both polite and accommodating to a fault. They followed directions and responded to requests without question or complaint. Garrett is extremely competent and loaded the truck in the most efficient manner possible. There was not a square inch of wasted space. The moved the contents of a 1900 square foot home in nine hours. I highly recommend this team.
Andrew D
I was very impressed by the service. Both gentlemen Garret and Edmund went above and beyond to make sure all items were major were packed well and placed inside the container to maximize space. They also lifted some extremely heavy plant pots around 200-250 lbs which very unwieldy and difficult to move.
They were very polite and friendly. They deserved a good tip as well.
Very pleased with the service and will be using them to unload at my new home at a later date.
Julia V
DID NOT SHOW! We hired them to help us unload and they did not show. We were on time and contacted them b/c they were not on site to meet us. At that point, they told us they were running late (potentially past the hour window they have). We said that was ok and they were supposed to call when they were 30 minutes away. We waited and never received a call from them. (Waited for an hour and 45 minutes). I called two numbers I had for them several times and was unable to reach them. Then called Hire a Helper who was also unable to reach them. Ended up cancelling the order with them and Hire a Helper found us new unloading help. After the Smart Move order was cancelled, THEN they called me and tried to blame us for the problem! Worst customer service I've ever experienced on a move.
Erin B
The movers were nice and professional. My issue is with the management. The movers said they only had an hour or two of sleep due to a late job the night before. You could tell they were exhausted.
Beth T
I ordered 4 guys and only three showed up. They kept telling me he was on the way. The fourth guy had the dolly's with him so they did not have the right equipment. About an hour into the job on off the guys fell off the truck and got hurt. So now I was down to two guys. The other two guys were ok but did not know how to pack the truck so a lot of time was wasted waiting for them to find someone else to help. At about 2 1/2 hours they finally had to got get another person to help them. I hired them for three hours it took 5 hours to get the job done. So really I had 3 guys that worked a total of three hours and they still charged me the four hours. Telling me that they were giving me a break because they did not charge me the extra hours. The guys that were there we not the problem. I think the boss should have done a better job trying to fix the situation. I felt bad the guy got hurt. But the real issue was that the fourth guy never showed up and that was never addressed. I would not use this company again because of the management. I used Hire a help on the other end of my move and the service was great. Just depends on the contractor you pick I guess.
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Arlington, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
Sunday: | 9:00 AM - 7:00 PM |
Monday: | 9:00 AM - 7:00 PM |
Tuesday: | 9:00 AM - 7:00 PM |
Wednesday: | 9:00 AM - 7:00 PM |
Thursday: | 9:00 AM - 7:00 PM |
Friday: | 9:00 AM - 7:00 PM |
Saturday: | 9:00 AM - 7:00 PM |