Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,247 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,390 moves through HireAHelper

4,247 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,390 moves through HireAHelper

4,247 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,247 reviews
92%
4%
1%
2%
1%

Charles S

(5) 5/6/2024 Mesquite

good job and problem solving

Mover's response:
Thank you for your feedback Charles ! We appreciate you taking the time to share your experience. -Erik
- Smart Move, LLC

Douglas E

(4) 5/13/2024 Clayton

Still waiting to receive my file a claim email on the damage done to the wall

Mover's response:
Hi Douglas, thank you for the 4 star review. We apologize for accidentally nicking the wall. We will absolutely get this taken care of for you.
- Smart Move, LLC

Jerry L

(5) 5/15/2024 Loveland

Troy and Jason were here on time, they very courteous and worked diligently to get my furniture on the truck. I appreciate their dedication and work ethic. Additionally, I will use hire a helper in the future as a direct result of their performance today.

Best regards, Jerry

Mover's response:
Thank you for your feedback Jerry ! We appreciate you taking the time to share your experience. -Erik
- Smart Move, LLC

Neal H

(5) 5/6/2024 Mills River

The crew was fantastic. They were flexible with the schedule, and conscientious with our items, and persevered through the torrential downpours. We would highly recommend them.

Mover's response:
Thank you for your kind words Neal ! We strive to provide the best service possible. -Erik
- Smart Move, LLC

David A

(5) 5/14/2024 Denver

Excellent job. Very happy. Would not hesitate to call on them again.

Mover's response:
Thank you for your kind words David ! We strive to provide the best service possible. -Erik
- Smart Move, LLC

Chris K

(5) 5/11/2024 Longmont

Our movers were awesome! Arrived on time, listened carefully when I provided an overview, loaded up our (probably too small) truck top to bottom with our belongings without damaging anything. They were very friendly and polite the whole time. It was a tough unloading job with a flight of stairs right behind the front door, but they were true professionals. I would highly recommend.

Mover's response:
We’re glad you had a pleasant experience Chris ! Thank you for taking the time to share. -Erik
- Smart Move, LLC

Devvie C

(5) 5/13/2024 Maggie Valley

They were on time, very respectful of the many requests I had for not only how I wanted the POD loaded but also how I needed the remaining house furniture rearranged to have new flooring put in the house. I hope to have this crew back to empty my POD after the new floor is in. They are hard workers and I am very pleased with the job they did. I would recommend using this service to anyone in need of good movers.

Mover's response:
We're glad you had a positive experience Devvie ! Thank you for choosing us. -Erik
- Smart Move, LLC

Beverly K

(4) 5/8/2024 Loveland

Guys were on time, pleasant, and worked hard. They did a good job packing things in the truck so there was no major damage.
However they did not plastic wrap any furniture like they promised even after I asked. Several pieces had scuffs, scrapes, or nicks. The buffet has a bad gouge on top another piece has scrapes to the bare wood on the edges. The white box springs are now black on one end even though I provided plastic covers for them. Just frustrating because it was preventable damage. But overall things came through pretty well.

Mover's response:
Thank you for your review Beverly ! Your feedback helps us grow and serve you better. -Erik
- Smart Move, LLC

Amy D

(5) 5/12/2024 Henderson

The two young men that did my job were exceptional - polite, professional, and efficient. They are also fantastic at packing a POD without losing a single inch of space. They took amazing care of my house and belongings, too. Can't recommend them enough - if you need a POD loaded, SmartMove is the way to go if they're available in your city. A+ experience - would absolutely hire again without hesitation.

Mover's response:
Thank you for the positive feedback Amy ! It motivates our team to keep up the good work. -Erik
- Smart Move, LLC

Brenda C

(5) 5/2/2024 Loveland

They arrived on time, were courteous, worked nonstop, and had everything unloaded from a cargo van into a second floor apartment in under 45 minutes.

Mover's response:
We’re glad you had a pleasant experience Brenda ! Thank you for taking the time to share. -Erik
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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