Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,240 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,383 moves through HireAHelper

4,240 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,383 moves through HireAHelper

4,240 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,240 reviews
92%
4%
1%
2%
1%

Gary C

(5) 12/18/2023 Durham

On time. Careful with belongs and space moving items into.

Mover's response:
Thank you for the positive feedback Gary ! It motivates our team to keep up the good work. -Erik
- Smart Move, LLC

Michelle V

(5) 12/19/2023 Clarksville

Very nice and respectful, hard working and so careful with all of my stuff. Thank you

Mover's response:
Thank you for your review Michelle ! We're glad to hear you enjoyed your experience. -Erik
- Smart Move, LLC

Chris Z

(5) 12/19/2023 Old Hickory

Punctual, professional, and handled our valuables with excellent care!

Mover's response:
Thank you for your kind words Chris ! We strive to provide the best service possible. -Erik
- Smart Move, LLC

Daniel S

(5) 11/29/2023 Marion

They showed prepared and ready to work. Respectful of our wood floors as welll.

Joshua P

(5) 12/16/2023 Nolensville

On time
Polite
Worked Hard
Would use again

Tom R

(5) 12/18/2023 Charlotte

Montario and Shakeen did a great job. Good communication and very efficient. My only suggestion would be that they are equipped with a dolly or furniture mover. I had asked for that equipment to be here, but they were dropped off with no equipment. Not their fault, again they did a great job.

Christopher K

(4) 12/15/2023 Charlotte

They arrived slightly late, but were very helpful and efficient with the items we needed moved. I would use them again!

Kelly G

(5) 12/17/2023 Fairview

Drake and Indigo were fantastic! They got there a few minutes early and got my truck unloaded in no time! They were very considerate and great to work with. Hopefully I don’t need more moving services anytime soon, but if I do I’ll use them again.

Beth S

(1) 12/7/2023 Littleton

Worst move I have had - after using Hire Helper over 8 times, in 4 states.
This move was 2 teens and an adult who wore dark sunglasses
So no idea what he was hiding behind those glasses but the teen handled all the app signing and photos as noted below.
Dumped all my items in the house without a care that I had a plan on how wanted furniture positioned and all boxes were marked to room location - still sorting it out after a week
Items upside down- even though arrows on all boxes as up
Fragile marked boxes stacked on bottom with
Heavy boxes on top - everything was clearly marked on all box sides
Said they had 15 min of remaining time
Like it was a favor to me to dump last items into garage
Took photos at end - like it was my fault - as noted above
then told me out of time to sign an app for payment
Finally nothing but good bye sign here
and left
I found some contractors working fiber optics down the street
They gladly lifted an item deemed too heavy in a total of 5min onto a dolly I provided and rolled into my garage
That was after I had pushed that too heavy item with its own wheels to end of POD myself
Really? Too heavy? I am a women over 50.
Be very careful with this group - they will do nothing but the minimum and charge you max leaving you hanging with a big mess.

Mover's response:
We appreciate the feed back and will use this to further our progression! Your crew members were Jason (22 years old started when 18) George (35 years old close to 10 years experience) Austin (21 started this summer). The crew finished unloading both pods in the 2 hour 2 crew members time you prepaid. During the call to confirm the order we asked for any over sized items. You specified heavy bedroom furniture that 2 men could move. Which where moved with zero issue. The item referred was a baby grand piano. The crew advised that we would move it you would just be required to pay our piano fee for insurance reason which you declined. So the order was only paid out for 2 helper 2 hour minimum whilst having a third mover for free. Thank you.
- Smart Move, LLC

Linda K

(5) 12/13/2023 Parker

I was so impressed using these Men to unload my belongings. They called me ahead of their arrival, showed up on time and had all the tools nessary to work with. They were very polite and made sure that all my moving needs were met.
Thank you!

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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