Always Reliable Moving Specialist - A Local Bronx Moving Company

(4.9 out of 5 / 1,618 reviews)

Bronx, NY / Moving services within 60 miles

Booked on 4,671 moves through HireAHelper

1,618 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

14 years in business

Bronx, NY / Moving services within 60 miles

Booked on 4,671 moves through HireAHelper

1,618 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

14 years in business


One of Bronx's Favorite Moving Companies

A Note from HireAHelper

We love working with Always Reliable Moving Specialist because they pride themselves in taking care of their Bronx, NY neighbors. After several years moving in and around Bronx we believe you'll love working with them too!

Relocation with Always Reliable Moving Specialist

Here at Always Reliable Moving Specialist our number one priority is the satisfaction of each customer, that's why all of our workers have at lest 5 years of experience and on every job there's a supervisor with 10 year's or more of experience we also train our workers in customer service to ensure your moving day go as easy and stressless as possible.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Bronx area customers. Unedited, unfiltered reviews of Always Reliable Moving Specialist.

4.9
1,618 reviews
93%
3%
1%
2%
0%

Vadym O

(5) 8/29/2017 Plainsboro

Perfect team! Scheduled to start job between 3 and 4PM, actually started at 3:10. Done with both load/unload in 4hr30 min (was hired for 5 hours). Very polite and strong folks. They work hard without any stops. Great job! Highly recommend this team!

Charles D

(5) 8/31/2017 Holbrook

They were very courteous and professional. Extremely careful and worked at a good pace. I would definitely recommend them.

Alfredo P

(5) 8/30/2017 Lodi

guys were great. told me what time they were coming and helped me with everything i needed. they worked for the entire 2 hours. very respectful and made sure to put the blankets i had on my furniture when they loaded them. i would recommend to anyone and use them again myself.

Pat H

(5) 8/30/2017 Riverdale

The 3 guys we had today on our job were fabulous. They introduced themselves, were very personable & friendly, & did an outstanding job. They did everything quickly & efficiently & offered to move things around if we changed our mind. I couldn't have asked for a better experience.

Anne L

(5) 8/26/2017 Fairfield

Excellent job! On time efficient and very professional! Made moving enjoyable!!! Would no doubt hire again!

Katie H

(5) 8/27/2017 Brooklyn

Nayquhon and Ricky were great. They showed up on time, got things done quickly and efficiently, and were extremely friendly. We got everything done in great time and they had tools to help us assemble the bed frame. Feeling good at the end of a long moving day.

Ashley V

(5) 8/20/2017 Stamford

They were great! I had an entire 16' truck filled and they had everything in the apartment in less than one hour! Will definitely use them again!

Neil and Tamar O

(1) 8/14/2017 Hillsborough

Hire a Helper job # 437577
On August 14, 2017 The Always Reliable Moving Company was anything but reliable. We hired them to load and unload a 4 bedroom house in Central New Jersey. I give them a score of zero and that is being kind. We hired three helpers for a total of two hours. Throughout the two hours they seemed to be moving extremely slowly. They were not able to finish this job in the two hours allotted. They asked for two additional hours and still the job was not completed. The only thing the helpers were in a rush about was leaving our home.
Complaints
We don’t know where to begin in listing our complaints. The helpers treated our furniture roughly. Although Hire a Helper asks their customers to use furniture pads, the helpers did not use them. I had purchased a large quantity of U-Haul Brand paper furniture pads (See Photo) but the helpers did not use them. Even though a local moving company had recommended using these pads, the helpers left them in the bags they came in unused. The helpers then asked us to buy cloth furniture pads. I had rented 6 from U-Haul that were provided to the helpers, and have not been able to locate them since. They asked for additional cloth furniture pads which I purchased from LOWE’S for $10 dollars apiece. I bought close to 30 pads for about $300.00 and they did not appear to use any. See photo. Hire a helper requires customers to use furniture pads to qualify for insurance for the furniture, but the helpers did not give me the protection needed, even though pads were provided.
Queen Sized Mattress
The three helpers dragged our queen sized mattress across our front lawn on the way to the moving truck. They did not lift it, and the mattress was damaged and grass stained from the dragging. My wife pointed this out to one of the helpers who agreed with her about this damage.
Terrible Storing Of Our Items with no protection
The job was to load and unload furniture, boxes, and appliances, from our home to a nearby storage facility. We had rented a huge space. Even with that the items were packed poorly with no protection. A Lazy-Boy Love seat was left on its side with no protection. This was an over a $1000 dollar piece of furniture. An even more expensive sofa from our living room was left with no protection and items on top. Chairs from the kitchen table were piled up like fire wood with no protection. The storage unit had a very high ceiling but the movers did not take advantage of this feature, and packed so poorly that we needed to rent another huge unit. This second unit was packed by the helpers just as poorly as the first. We expected more from professional movers.
Disrespect for our items
We really feel that we were shown disrespect by the way our furniture was treated. The movers did not follow the Hire a Helper policy of using furniture pads for our items. In addition one of our moving boxes with personal items that were in our living room had two empty bottles of soda in it. It appeared that the helpers looked at these items as trash.(see photo)
Not Completing Assigned Tasks
Even though we live in a four bedroom house, much of our furniture was already in a storage unit, as this furniture was removed to “stage” our home. They did not move furniture out of one of the bedrooms, nor did they pack the office desktop computer and printer as they should have. They did not do anything with the dining room table and china closet. The basement only had a small clothes rack, and the attic was empty. Even with this the three helpers did not complete their tasks in 4 hours!
Rooms Were Left Like A Hurricane Passed through our home
Every room that the three helpers worked in was left in total disarray with items strewn around the floor.(see Photo). All professionals who have done work in my house clean up and leave the rooms or space they work in presentable. The helpers did not do this as evidenced by the photos taken.

Hired a local firm for the move from storage to our new home (we had expected to use Hire a Helper for this move as well. We decided to hire a local company as we did not want to risk a second disaster. Please fix this situation as it reflects very poorly on the Hire a Helper Organization.
Thank you for your prompt attention to this matter,
Neil

Megan Q

(5) 8/19/2017 Mahwah

This worked out great! I booked online about a month ago and received a text confirmation almost immediately. We finalized the details the night before and although they did ask us to push our arrival time back a bit, we did get 2 extra movers for the inconvenience. They arrived within the expected window the next morning and had our whole apartment cleared out and packed in our truck in under 2 hours. Would definitely recommend!

Kate R

(5) 8/16/2017 New City

Our experience with Always Reliable Moving Specialist was amazing! They were early (they called before to make sure that was okay) and very friendly. We requested a four hour move and it only took two. The guys were very attentitive and went above and beyond. Once everything was moved in they asked if we needed help moving things within the house. I would absolutely recommend using them.

Service Area

We handle moves within 60 miles of Mount Vernon, NY 10553.

Get To Know Us

What can a customer expect after booking with you?

We contact the customer and get Additional information.

What can a customer expect on moving day if they hire you?

A customer can expect my guys to show up on time and to be made aware of exact ETA of arrival.

How should a customer prepare for moving day?

As long as the customer knows what they want done my guys will do it. So we just ask customers to be exact.

What types of moves have you handled?

My company has dealt with all types of moves so It's extremely unlikely for us to see something we have not seen before.

What's your favorite part about being a mover?

Meeting new people and seeing new places. For me it just never gets old.

What training do you provide your crew members?

Every one of our mover's despite of their experience go through customer service training, packing training, and rapping training.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
We don't provide straps only furniture dollies, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$50.00/ea.
Rope:
$15.00/ea.

Hours

Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
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