Pinks Express Service - A Local Carmichael Moving Company

(4.5 out of 5 / 11 reviews)

Carmichael, CA / Moving services within 100 miles

Booked on 40 moves through HireAHelper

11 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

2 years in business

Carmichael, CA / Moving services within 100 miles

Booked on 40 moves through HireAHelper

11 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

2 years in business


One of Carmichael's Favorite Moving Companies

A Note from HireAHelper

We love working with Pinks Express Service because they pride themselves in taking care of their Carmichael, CA neighbors. After several years moving in and around Carmichael we believe you'll love working with them too!

Relocation with Pinks Express Service

WE ARE NOT NEW! Let me prove it with our 5-star customer reviews.

See more photos

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Carmichael area customers. Unedited, unfiltered reviews of Pinks Express Service.

4.5
11 reviews
82%
0%
0%
18%
0%

Teresa O

(2) 6/20/2024 Chico

One mover showed up when they were suppose to. The other 2 movers didn't show up until an hour later. I was told I had to pay for 3 guys, 3 hours. I DID NOT get that service, and they charged me anyway. I tried for a week to get a "supervisor" on the line. I was put on hold, then shuffled off to someone else. I never got to speak to the same "supervisor" twice. It was frustrating and unacceptable.

I believe that this company works like this on purpose, to get the most money with the least work possible - BEWARE!!!

Mover's response:
Please direct your discrepancy accordingly. I am a sub contractor who provided the services you requested. And porch moving group are two separate entities. They sub contract the work to my company and we do it. Any inconvenience you’ve experienced beside that is beyond my control. The key thing is your belongings were moved professionally, from state to state because you didn’t mention any issue with that, correct? This should have been a 5-star review, which directly impacts me and not them at all.
- Pinks Express Service

Tom M

(5) 7/3/2024 Redding

Great job! Worked hard and maximized space. I would highly recommend Raishaud.

Gail T

(5) 6/22/2024 Oroville

Wonderfull crew

Elizabeth W

(5) 6/6/2024 Red Bluff

This team arrived on time and worked quickly and completed the move successfully. Our couch arrangement was difficult and they made several suggestions that were helpful. They were friendly , fun, and obviously knowledgeable. Thank you so much!!

Camille H

(5) 5/24/2024 Chico

They were on time and ready to work! They moved all our furniture for us and worked to fit it all safely into the truck. Definitely worth every penny!

Teresa C

(2) 4/23/2024 Chico

We hired two guys for two hours to move seven pieces of furniture from our storage locker. The rental truck was rented right at the storage facility. Raishaund was professional and demonstrated he knew how to move furniture. They arrived on time and jumped right in moving the 7 pieces. The guy that raishaud hired was not professional nor experienced. Raishaund had to tell him how to do everything. The guy wanted us to take photos of him moving pieces and asked us to the video him in action. He said it was for a promo video of himself. This was disruptive.
During the move, as they were moving a heavy piece, several sidewalk plastic divider strips were broken. There would have been more broken had we not intervened and insisted they lay down cardboard over the strips.
Later in the move the guy fell inside the house, dropped our hutch, but caught it with his hand and it did not hit the ground. He fell to the ground and was injured . We administered first aid and then left to go to the emergency room. He believed he needed stitches.
At this point Raishaund stated we'd used most of our two hours (we disagree) and we were left with two options. One, we could contract for another two hours, or we could help with the rest of the move ourselves.
I'm 80, my wife is 70. We had two pieces left to move and we decided to help. We wanted the job done. When moving the hutch into position, he scratched it, by moving it into place. The scratch is about 5 inches long. He took pictures of the damage and suggested we buy a furniture stick at home depot to help cover the damage.

Helping move the last 2 pieces took another 45 minutes. We do appreciate Raishaunds willingness to wrap up the job at no additional cost to us.

We are confused as how to rate this experience. We had damage to the patio strips, a scratched hutch and we're left to finish the job. On the other hand, raishaud had no control over who was sent to him from the agency. Raishaud tried to make it good and we did get moved. The rating for certain aspects are good, others not so good, so we will not give a final rating, as we don't want it to totally make raishaud receive a negative rating. It appears we are mandated to leave a rating in order to finish the review, So we will comply, but do not believe it accurately reflects our experience.

Mover's response:
Hello Teresa, Pinks Express strives to provide quality work and safety on every move. My team operated around your property without damaging anything significantly except for a team member. We reviewed the video and your items were protected. As for future moves, you want to correctly state the size and weight of the limited items you had our team move, it would have easily been done with a 3-man crew.
Pinks Express Admin
- Pinks Express Service

Marissa C

(5) 7/18/2023 Chico

Very friendly and fast! Would recommend!

Alan F

(5) 6/9/2023 Oroville

Pink was very careful with my stuff and took extra care not to damage my walls.

Nikki N

(5) 2/13/2023 Redding

Thank you so much for your help and great service

Robert K

(5) 1/28/2023 Chico

Marcus and Raishaud were great!!!

Service Area

We handle moves within 100 miles of Chico, CA 95928.

We also service the Valrico area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

We send you a text message requesting your move details prior to the job. Once you reply with the details, we confirm date & time of the job with an available time-slot range.

What can a customer expect on moving day if they hire you?

We contact you or the person of your choosing on job day and confirm all details.

How should a customer prepare for moving day?

Reply to the job details request text.

What types of moves have you handled?

We have completed all types of moves.

What's your favorite part about being a mover?

Being the expert is the best part of it all.

What training do you provide your crew members?

We provide on the job training with tenured crewman.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
Face coverings are mandatory! Gloves upon request [not available at all locations], (always included, no fee)
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
Assembly Items must be discussed prior [not available at all locations], ($40.00/ea.)

Hours

Sunday: (not available)
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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