HireAHelper's Review Of Key Movers LLC - A Local Charlotte Moving Company

(4.9 out of 5 / 361 reviews)

Charlotte, NC / Moving services within 73 miles

Booked on 808 moves through HireAHelper

361 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

6 years in business

Charlotte, NC / Moving services within 73 miles

Booked on 808 moves through HireAHelper

361 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

6 years in business

 

Key Movers LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Key Movers LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Key Movers LLC

Key Movers focus is to keep our customers 100% satisfied. We pack wrap and load/unload. Dedicated to accomplish every customers needs. Integrity is our foundation which carries our strength physically and mentally on and off the job.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Key Movers LLC Moving Reviews in Charlotte

These are real Charlotte area customers. Unedited, unfiltered reviews of Key Movers LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
361 reviews
96%
1%
0%
2%
1%

Matthew H

(5) 6/6/2026 Winston Salem

Calvin and Henry (whose name I am hopefully not misremembering) did an amazing job! My moving pod arrived with items having shifted around badly, and the two of them moved everything quickly and with care. Incredibly friendly and great energy as well, will definitely be using them again next time I have to move!

Cynthia C

(2) 6/2/2026 Spindale

I hired 2 movers for 2 hours to unload my elderly mom's 8 x 8 Pod. 2 guys showed up on time, with no moving dollies, and they were in no hurry to unload. They kept pushing my mother to purchase an additional hour of moving services. When she told them the 3rd time that she didn't have the extra money for an additional hour, they finally realized that they were not getting extra money and started unloading her Pod. When I called the company to complain that after an hour they hadn't made a dent in her Pod, they did not answer and I left a voice mail with my complaints and concerns. My mother said she watched them standing around talking and moving at a snails pace. So when the movers had about 20 minutes left of the 2 hour paid time, I got a call back from the company for me to release the funds to their company. I told the lady my complaints and she only made excuses and tried to get me to pay for an additional hour!!! So needless to say, I Do NOT recommend this company. And no, they did not get my mom's Pod unloaded in the 2 hour window and her heaviest items were a washer and dryer. I am informing PODS themselves as they recommended this company. This company may be great but the folks I dealt with were not. I will not use this company again or recommend them.

Mover's response:
I do apologize that you were unhappy with your experience, but as I stated on the phone the Pod being placed so far away and the guys having to walk the items all the way from the pod to the elevator does take time, also the elevator being slow didn’t help with time either, stairs was never mentioned when I got details about the move nor the location of the pod placement, which would have been super helpful as I could have guided you and let you know upfront that 2 hrs would not have been enough. We always offer additional hours to all customers so that no one is left to unload or load anything, it is up to the customer if they want it or not. I do deeply apologize again that your experience wasn’t the best. As always Thank you for choosing Key Movers
- Key Movers LLC

Gabrielle B

(5) 6/1/2026 Winston Salem

This team was amazing! They were prompt, courteous and professional. They were very careful with our belongings and took precautions to avoid damage. I highly recommend them!

Evelyn A

(5) 5/29/2026 Greensboro

The movers were friendly, efficient, and handled my items with great care. I appreciated how professional and careful they were throughout the move.

Jerry W

(5) 5/27/2026 Hickory

Calvin and Courtney were incredible and professional. Handled everything great and should be Tetris champions! Would hire again.

Lisa C

(2) 5/16/2026 Winston Salem

They arrived early and was finished by 8:40am. Calvin stated that they could not assemble anything that they didn’t disassemble because it was their policy. $350 for unloading the truck and now I have to assemble everything is ridiculous. I have moved several times and never had this issue. I am highly disappointed.

Rhonda H

(5) 5/5/2026 Kernersville

Calvin and Chris did an amazing job! They were able to fit more than imaginable into the pod! Perfect!

Lynne G

(5) 4/29/2026 Greensboro

Calvin and Chris were awesome!
They arrived early, were friendly and professional, and could not have been more helpful. I hope to use them again.

Elizabeth H

(5) 5/1/2026 Asheboro

Thank you!!

Kelly S

(5) 4/22/2026 High Point

They were super efficient and professional. I will use them again!

Service Area

We handle moves within 73 miles of 711 2nd Avenue SW, Hickory, NC 28602.

We also service the Greensboro, Charlotte, Morganton, and Concord areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with Key Movers my customers can expect a phone call within 24 hours of booking to confirm a time and place for their move. We will also go over your inventory items and discuss supplies needed to meet your satisfaction.

What can a customer expect on moving day if they hire you?

When Hiring Key Movers we will be on time, move fast and efficient, and let our customers know exactly how the move will go.

How should a customer prepare for moving day?

Customers should make sure things are cleared out the walkway and make sure all items are packed up reasonably. Please let us know where to park and also plan for your pets.

What types of moves have you handled?

My company has handled local, long distance, and office moves.

What's your favorite part about being a mover?

I love to load the trucks up because its like a game of Tetris. Seeing the overall picture of how so many items can neatly stack into a truck amazes me. Also just being able to help and see the smile on my customers face motivates me even more.

What training do you provide your crew members?

Hands on training to make sure all customers are 100% satisfied with the safety of their belongings and also feel appreciated as a customer of Key Movers.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
$7.00 per strap, ($7.00/ea.)
Hand tools for assembly:
Anything we disassemble we are required to reassemble. Anything we don’t disassemble we do not reassemble., ($35.00/ea.)
Hand truck:
[varied pricing/options by location]
Plastic wrap:
tape $5.00 per roll used, ($35.00/ea.)

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Hourly Price
$140/hr
for 2 movers after 2 hr min