Taking Better Care Movers Incorporated - A Local Charlotte Moving Company

(4.7 out of 5 / 457 reviews)

Charlotte, NC / Moving services within 90 miles

Booked on 1,898 moves through HireAHelper

457 Verified Customer Reviews

Open Today - 9:00 AM - 11:00 PM

Charlotte, NC / Moving services within 90 miles

Booked on 1,898 moves through HireAHelper

457 Verified Customer Reviews

Open Today - 9:00 AM - 11:00 PM


One of Charlotte's Favorite Moving Companies

A Note from HireAHelper

We love working with Taking Better Care Movers Incorporated because they pride themselves in taking care of their Charlotte, NC neighbors. After several years moving in and around Charlotte we believe you'll love working with them too!

Relocation with Taking Better Care Movers Incorporated

Taking Better Care Movers: We Take Better Care of your moving experience! Fully Insured,Experienced,EXCELLENT ONLINE REVIEWS (Angie's List, Yelp, Google),USDOT Registered with Workers Comp. We are professional and honest movers that are here for your moving needs. No job is too big or small for us to complete in a safe and professional manner. We have completed hundreds of moves and have an excellent reputation with MANY EXCELLENT real online reviews. Do an internet search for TBC Movers and you will be able to verify our exemplary reputation for quality moving service. Whether it's for your home or business, we are experienced and we will be happy to provide: -Loading and Unloading Services for any sized truck, POD, Storage, etc. -Box packing, furniture wrapping -Home or office staging We show up with dollies, furniture pads, straps, tools to assemble and disassemble furniture, and any number of professional movers that you require. We are an insured corporation, an actual company that pays taxes. We have a $2 million general liability policy for any incidents that occur. We also have workers comp coverage as required by law.

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Credentials

Licensed Business:
License Number
C2015-356-00710
Issuing City
State of North Carolina
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Carolina Industrial Agency, Inc.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Carolina Industrial Agency, Inc
MC/State License:
MC #
911627
DOT #
2585931
State Lic/Cert Name
c-2975 Does not expire unless revoked by NCUC
State Lic/Cert Number
c-2975 Does not expire unless revoked by NCUC

Moving Reviews

Real Charlotte area customers. Unedited, unfiltered reviews of Taking Better Care Movers Incorporated.

4.7
457 reviews
86%
8%
3%
3%
1%

Amy B

(5) 9/13/2020 Matthews

Arrived within scheduled window and gave courtesy call before their arrival. The team leader (my apologies for not remembering his name, we have had so many people helping us) was courteous and professional. All 3 of them were polite and got the job done. We plan to use again for unloading in a couple of months.

Diann C

(4) 9/15/2020 Charlotte

They were on time, worked hard, and I would recommend them.

Theresa T

(3) 8/20/2020 Concord

Yes, in time.

Lisa H

(5) 8/28/2020 Huntersville

We were very pleased with the team who came today. They were very professional, worked hard, and did an excellent job. Arranging this through PODS was seamless and for our next move will definitely use them again.

Thomas B

(4) 8/15/2020 Indian Trail

I hired them but was not present during their performance. So I cannot leave a report

Joseph P

(2) 8/19/2020 Charlotte

I was an unload only, so maybe they didn't send their A team knowing it would just be carrying stuff in. Overall, I felt they were pretty slow and unprofessional. They showed up on time which is good, but none of them had official uniforms and one forgot his mask. For a portion of the job, one of them just stood on the truck and handed myself and the two others stuff to carry. In contrast, my moving company that helped load if they saw me carrying anything they would quickly grab it. I also told them I only wanted to do two hours and hopefully at least we could get all the big stuff in the house. We finished all the big stuff with 40 minutes to spare and they said "we're done" until my wife said we still have 40 minutes and to work on unloading the boxes on the truck. I feel if this was a pack and load with the same crew it would have taken days. Additionally, the boxes we very clearly labeled (Master/Kitchen/Office/etc.) as we were unpacking we found a bunch of "Master" labeled boxes just left in the kitchen. That said, I will not be using TBC in the future. If I'm going to pay on the higher end of hourly rates, I hope to find a more professional company. I'm honestly really confused by their rating being so high.

Mover's response:
We absolutely are not confused as to how we are so highly rated, it's because we provide exemplary service, as is evident by our hundreds of 5 star reviews....Our movers were only following your instructions as far as unloading was concerned, was this wrong for them to do? We know for sure that our foreman had his company issued shirt on. You originally booked 4 hours, but because of your budget constraints, you requested that the movers only unload large items and then leave so that you could save money. You and your friend also helped the men unload to save time, but yet for some reason it was wrong for our men to have handed you items from the truck...and furthermore is this not a part of the process of unloading a truck? You blamed the men for you having to ask them to unload boxes after they were finished with the large items, but was this not your OWN INSTRUCTION for them to only unload large items? Even though two of them didn't have an "official shirt" on (but still professionally dressed however in a plain shirt with no logo), this fashion faux pas didn't hinder them from completing your instruction in a very fast manner, with zero damages caused.
- Taking Better Care Movers Incorporated

Leslie W

(5) 8/8/2020 Kannapolis

AJ & Chris got to my house on time, introduced themselves and went over everything in the house with me. They then worked their asses off getting all of my furniture wrapped and protected then on the truck. Everything made it safely & unharmed to my new home & having moved over 30 times in my life, I can tell you this is a big deal. Moving day is a very stressful day, one I have always dreaded, AJ & Chris actually helped to make it a fairly nice one, with laughter & some great conversation. I would use them again & I would recommend them to anyone. Thanks guys!

Mover's response:
AJ and Chris say thank you!
- Taking Better Care Movers Incorporated

Shannon R

(4) 8/11/2020 Lancaster

They were very friendly and respectful. They worked hard. Only thing I would change is that they read the boxes to make sure they were in the right place. We had to rearrange some things that were clearly marked. Other than that they were really good!

Mover's response:
Thanks for the kind words, and we will surely let the men know to pay closer attention to this next time.
- Taking Better Care Movers Incorporated

Nicholas S

(5) 8/2/2020 Indian Trail

On time, quick and efficient workers! Respectful and courteous

Mover's response:
Thanks for allowing us to service your moving needs!
- Taking Better Care Movers Incorporated

Louise K

(5) 8/7/2020 King

They did a good job and were efficient. Not to mention Pleasant. I need to have copies of the pictures they took because the china cabinet appeared to be damaged in transit, not buy them.

Mover's response:
Thanks for allowing us to service your moving needs!
- Taking Better Care Movers Incorporated

Service Area

We handle moves within 90 miles of Charlotte, NC 28205.

Get To Know Us

How should a customer prepare for moving day?

Taking Better Care Movers: We Take Better Care of your moving experience!

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Furniture dolly, hand truck, or straps:
4 wheels, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
Each roll, ($25.00/ea.)
Rope:
50 yard nylon, ($5.00/ea.)

Hours

Sunday: 10:00 AM - 11:00 PM
Monday: 9:00 AM - 11:00 PM
Tuesday: 9:00 AM - 11:00 PM
Wednesday: 9:00 AM - 11:00 PM
Thursday: 9:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Saturday: 9:00 AM - 11:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
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