Taking Better Care Movers Incorporated - A Local Charlotte Moving Company

(4.7 out of 5 / 457 reviews)

Charlotte, NC / Moving services within 90 miles

Booked on 1,898 moves through HireAHelper

457 Verified Customer Reviews

Open Today - 9:00 AM - 11:00 PM

Charlotte, NC / Moving services within 90 miles

Booked on 1,898 moves through HireAHelper

457 Verified Customer Reviews

Open Today - 9:00 AM - 11:00 PM


One of Charlotte's Favorite Moving Companies

A Note from HireAHelper

We love working with Taking Better Care Movers Incorporated because they pride themselves in taking care of their Charlotte, NC neighbors. After several years moving in and around Charlotte we believe you'll love working with them too!

Relocation with Taking Better Care Movers Incorporated

Taking Better Care Movers: We Take Better Care of your moving experience! Fully Insured,Experienced,EXCELLENT ONLINE REVIEWS (Angie's List, Yelp, Google),USDOT Registered with Workers Comp. We are professional and honest movers that are here for your moving needs. No job is too big or small for us to complete in a safe and professional manner. We have completed hundreds of moves and have an excellent reputation with MANY EXCELLENT real online reviews. Do an internet search for TBC Movers and you will be able to verify our exemplary reputation for quality moving service. Whether it's for your home or business, we are experienced and we will be happy to provide: -Loading and Unloading Services for any sized truck, POD, Storage, etc. -Box packing, furniture wrapping -Home or office staging We show up with dollies, furniture pads, straps, tools to assemble and disassemble furniture, and any number of professional movers that you require. We are an insured corporation, an actual company that pays taxes. We have a $2 million general liability policy for any incidents that occur. We also have workers comp coverage as required by law.

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Credentials

Licensed Business:
License Number
C2015-356-00710
Issuing City
State of North Carolina
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Carolina Industrial Agency, Inc.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Carolina Industrial Agency, Inc
MC/State License:
MC #
911627
DOT #
2585931
State Lic/Cert Name
c-2975 Does not expire unless revoked by NCUC
State Lic/Cert Number
c-2975 Does not expire unless revoked by NCUC

Moving Reviews

Real Charlotte area customers. Unedited, unfiltered reviews of Taking Better Care Movers Incorporated.

4.7
457 reviews
86%
8%
3%
3%
1%

Tennell S

(5) 6/27/2019 Gastonia

Great!! I'd use them when I'm ready to move into my house!! They were efficient and fast...Didn't take long at all for them to unload the truck...

Richard B

(5) 6/28/2019 Huntersville

Great, fast service. Thank you.

Elizabeth R

(2) 6/15/2019 Waxhaw

The helpers arrived 15-20 minutes after the 1 hour window they were due to arrive which wasn't the biggest of deals but I was misled by the reviews I had read. The helpers were all very nice but I was not happy with the manner in which some items were handled, particularly the way the dressers were moved to the second floor. I offered to empty the drawers and also explained that the drawers come out of the main part of the dresser to lighten the furniture (knowing from experience they are quite heavy) and the response I got was no, we're not going to create more work. It would have been fine, except there are an incredible number of black marks and gashes along the stairwell connecting the main floor to the second. Comments were also made about the bed that specifically needs to be not put on it's side as much as possible as it can ruin the mattress and they kind of disregarded the request out of an inconvenience to them which I found very frustrating. In addition, many items were moved to one large room on the second floor and when all was said and done, I was not happy with the way everything was set down in the room. There were pieces of couch, random boxes and other pieces of furniture just spread out everywhere instead of having all boxes stacked to one side and the couch pieces together and not in the middle of everything. It was an obstacle course that took me hours to organize and get the dresser out of that room that was not supposed to be put in there. It just wasn't a job done that I expected from professionals. I was hoping for a higher order of organization of the items being moved and more care in not hitting walls with furniture. Unfortunately, I will not be recommending them to my mother who is in need of service in a few months.

Mover's response:
We certainly frown upon lateness to any job site; however the issue in this case is that the work order you signed clearly shows that the crew arrived within the one hour arrival window, therefore was not late....
It's unfortunate that you were not happy with the manner that we decided to handle your items. We always try to handle them in the professional manner that we are trained to practice out in the field. Us not following your advice in handling items is really a matter of safety for our movers. As far as the black marks, there was no complaint sent in to our office regarding them, nor were they pointed out on site or when they happened. In fact, this review is the first mention of them whatsoever. Why not contact us first, so that we can send a representative to do touch up painting or other forms of removal? Also with the items not being placed in the proper order and areas, how would the movers know what they need to correct on site, if you said nothing to them? Inquiring minds want to know.... Best of luck to you and your mother in the future, and we greatly appreciate your business.
- Taking Better Care Movers Incorporated

Kareema G

(2) 6/19/2019 Charlotte

The guys who showed up appeared to be inexperienced. They did not know how to use the ratchet straps that were suggested for use in the Pods. They did do a good job wrapping my belongings, they used all 12 furniture pads. They were smoking as they were loading the Pod (one guy took at least three cigarette breaks in 3 hours) and I had to go outside and ask them not to smoke around my belongings (I am allergic to tobacco smoke). Two of them were working hard and the other two were slacking off. They took three hours to do a job that really should have taken two. They left their trash from Chick Fil A in the parking lot as well. I would not recommend this company to someone.

Mover's response:
For our men to have smoked around your things as you have claimed, they would have had to walk into your apartment and blow smoke directly into your residence, or into the POD containing your items; and we assure you that our movers did not disrespect your items in this way. We do have movers on staff that do not smoke, and if you would have indicated your allergy during the pre-move discussion we had with you two days prior, we would have scheduled them for your task. In our professional and experienced opinion, this job should have taken four or five hours (but only took a mere one hour more that you were expecting). They worked very hard to get 100 boxes down two flights of stairs. If we would have in fact, as you have alleged, sent inexperienced men, they probably would have still been on site today, loading these hundred boxes and furniture items from your third story apartment. Sorry that you had a different opinion of our hard working and very professional men, and we wish you the very best in your future endeavors.
And lastly, we have addressed our crew members about making sure they don't leave trash behind on a job site...but the problem in this case is, they didn't have Chick Fil A on this particular day...
- Taking Better Care Movers Incorporated

Melanie M

(5) 6/26/2019 Charlotte

Wonderful job. Very polite and professional service- I could tell they really cared about my stuff and making sure it was loaded on the truck properly. Definitely recommend

Mover's response:
Thanks for the kind words! We are happy to have served your moving needs.
- Taking Better Care Movers Incorporated

Edward L

(5) 6/15/2019 Fort Mill

The service provided by the team was outstanding. AJ and Quay went above and beyond expectations. They were careful with our belongings, packed the truck in the most efficient manor, and were extremely courteous and kind. Thank you for the excellent beginning to our move.
Ed

Mover's response:
We love to wow our customers and go above and beyond.
- Taking Better Care Movers Incorporated

Nick B

(4) 6/15/2019 Gastonia

Showed up about 15 mins late so that had us worried because we had to be moved out due to a closing. But the next 2 hours the guys worked hard and done a great job. Very nice guys with experience.

Mover's response:
Sorry for the lateness! Glad it turned out well.
- Taking Better Care Movers Incorporated

Brittany K

(5) 6/18/2019 Charlotte

Our crew was so helpful. Sabarine I believe his name was, knew how to place a 3 bedroom and garage items into a small 16 foot box truck. If it wouldnt have been for these guys we would have had to make several trips.
The guys were friendly, early (which I loved) and fast. They didn't waste time at all and were very efficient.
Would recommend them to everyone!!

Mover's response:
We are very grateful for the kind words.
- Taking Better Care Movers Incorporated

Patrick T

(5) 6/14/2019 Rock Hill

On time. Quick and efficient!

Mover's response:
Short and sweet. Thanks for the kind words.
- Taking Better Care Movers Incorporated

Chantal C

(5) 6/9/2019 Fort Mill

Great service and helpers were very pleasant and hard working!

Mover's response:
We aim to please. Thanks for allowing us to serve your moving needs.
- Taking Better Care Movers Incorporated

Service Area

We handle moves within 90 miles of Charlotte, NC 28205.

Get To Know Us

How should a customer prepare for moving day?

Taking Better Care Movers: We Take Better Care of your moving experience!

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Furniture dolly, hand truck, or straps:
4 wheels, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
Each roll, ($25.00/ea.)
Rope:
50 yard nylon, ($5.00/ea.)

Hours

Sunday: 10:00 AM - 11:00 PM
Monday: 9:00 AM - 11:00 PM
Tuesday: 9:00 AM - 11:00 PM
Wednesday: 9:00 AM - 11:00 PM
Thursday: 9:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Saturday: 9:00 AM - 11:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
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