Totes On Demand LLC - A Local Concord Moving Company

(4.6 out of 5 / 66 reviews)

Concord, NC / Moving services within 59 miles

Booked on 238 moves through HireAHelper

66 Verified Customer Reviews

Open Today - 10:00 AM - 8:00 PM

22 years in business

Concord, NC / Moving services within 59 miles

Booked on 238 moves through HireAHelper

66 Verified Customer Reviews

Open Today - 10:00 AM - 8:00 PM

22 years in business


One of Concord's Favorite Moving Companies

A Note from HireAHelper

We love working with Totes On Demand LLC because they pride themselves in taking care of their Concord, NC neighbors. After several years moving in and around Concord we believe you'll love working with them too!

Relocation with Totes On Demand LLC

We are a family owned fully licensed & insured Moving Company with over 18 years experience. Our North Carolina Utilities Commission # is C-2496, we are a certified member of the North Carolina Movers Association, BBB, we are Fully Covered for Cargo, General Liability, Workers Comp. All our employees are full time professionals, drug tested & back ground checks. We strive to make you, our customer happy by leaving you with a smile on your face & a job well done. Leave the stress to us! We appreciate & thank you for your business!

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Credentials

Licensed Business:
License Number
C2019 318 00667
Issuing City
Concord
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Bridgefield Casualty insurance Company
DOT:
MC #
DOT #
3351989
State Lic/Cert Name
c-2946
State Lic/Cert Number
c-2946

Moving Reviews

Real Concord area customers. Unedited, unfiltered reviews of Totes On Demand LLC.

4.6
66 reviews
74%
18%
3%
0%
5%

Robert G

(5) 5/31/2024 Charlotte

Yes, they were wonderful gentlemen and they came to help. Jay and Will were very good and patient with us. We appreciate the help I would recommend them to anybody. very friendly and courteous

Mover's response:
Thank you for nice comments & review. It was a pleasure speaking with & being able to help you on an important day?
- Totes On Demand LLC

Tina T

(5) 3/27/2024 Charlotte

They did a wonderful job great help!

Mover's response:
Thank you Miss Turner, we really enjoyed helping you & hopefully we'll see you in the future. Jen in office really enjoyed talking with you on the phone as well!
- Totes On Demand LLC

John R

(5) 6/26/2021 Charlotte

Great job on time very neat would use them again

Mover's response:
Thank you for nice comments and review.
- Totes On Demand LLC

Josette B

(5) 6/7/2021 Matthews

Used them last year, they were so great I hired them again this year. They were on time, communicated that they were on their way, worked so hard loading up the container and van. Treated my belongings with care.

Mover's response:
Thank you nice comments and review!
- Totes On Demand LLC

Laura A

(5) 11/17/2020 Asheboro

They were excellent, I would highly recommend them to others. Very respectful and professional. Made the moving process very quick and easy.

Mover's response:
Thanks for the great review, wonderful working with you. We love to have a great customer after the character we had on our last review.
- Totes On Demand LLC

Rega L

(1) 9/17/2020 Mooresville

Unfortunately, we were not satisfied with our moving experience with Hire A Helper at all. The movers were very careless and damaged many parts of our walls while moving our furniture. It was a rainy and muddy day so I asked them to please remove their shoes or put on some booties but the main guy refused and prevented the others from doing so as well. In addition to that, our furniture was also damaged to the point that we could not use it anymore so the movers took it with them.

Mover's response:
We called you the morning of the move because a storm came through to try to reschedule because there was 5-6" of rain all day. You wanted us to come anyways because your kids had a day off from virtual school,(booties were not requested when we called that morning concerned about the storm) we had runners, door protectors as well as our own moving blankets laid out, the furniture was ikea (particle board bookcase) which was already falling apart & you signed a "LIMITATION of LIABILITY on READY to ASSEMBLE FURNITURE MADE FROM PRESS BOARD, PARTICLE BOARD and ENGINEERED WOOD" contract on arrival not holding us responsible for the already damage bookcase. You booked us to move you from a 3 bedroom 2 story home to a 4 bedroom 2 story home for 3 hours, it took us 4.5 hours to do everything, wrap furniture, load, drive, unload & unwrap furniture, you stated you couldn't afford the extra time but needed it done. The wall was predamaged before we arrived & was patched up, we did no damage to the walls.
- Totes On Demand LLC

Ron S

(5) 9/9/2020 Gold Hill

Hard workers and very respectful of our property.

Mover's response:
Thank you for nice comments and review.
- Totes On Demand LLC

Robert M

(5) 8/22/2020 Charlotte

Great job. Very careful with everything.

Mover's response:
Thank you for nice comments and review
- Totes On Demand LLC

Andrew B

(5) 4/26/2020 Huntersville

Great crew! Arrived ready to go, professional efficient and got right to it! Took great care to ensure everything was handled properly while ensuring we were satisfied and happy with where everything was.

Mover's response:
Thank you for the nice comments and review.
- Totes On Demand LLC

Michael N

(5) 3/27/2020 Charlotte

Totes on demand was absolutely great for my move. We moved a two bedroom townhouse to a new place not far away. We didn't have an abundance of large items, but it was still worth it to have a team do the heavy lifting for us. They called me about an hour before arriving to say they were running about twenty minutes late. I considered that an on time arrival for something like this, plus it gave me a few minutes to scramble about with more packing.

They arrived and immediately got to work, taking great care to wrap everything cautiously. Nothing was even scratched during the move. All four guys were incredibly polite and friendly. They finished early and never at all seemed like they were trying to drag things out to get more hours of pay.

I've done a lot of moves in my life, across town, across the country, and across oceans, and as far as I'm concerned it's the worst thing ever. These guys made it as easy and stress free as possible. Money well spent. I hope I never have to move again, but if life throws me a curve ball, I will be calling this team to move me to the next place.

Mover's response:
Thank you for your nice comments & great review. You had everything packed, organized, & ready to go.
- Totes On Demand LLC

Service Area

We handle moves within 59 miles of Concord, NC 28025.

Get To Know Us

What can a customer expect after booking with you?

First we call to set up the move, ask for more info about what items we are moving. We like to do a walk thru and set a plan for your move (all moves are different)if using Pack-rat or Pods. Make sure if we're providing labor only to have plenty of clear wrap, tape, & blankets for us to secure your items professionally.

What can a customer expect on moving day if they hire you?

Once we leave the office we text you a link to a real time gps map, showing our exact arrival time. Once there we always walk Thur the home to get a picture of how we're going to load truck , make sure Anything not going is in a room to itself. We are the oldest company on here to offer labor only & full service (so we know a thing or two about moving).

How should a customer prepare for moving day?

Be prepared, try and get the truck the might before (if labor only service), in busy times I've seen so many people go to get the truck that morning and not have one, have all boxes taped,do not over load boxes going up any stairs

What types of moves have you handled?

We have handled some huge moves like Jay Williams (Carolina Panthers) Terry Clark (Country music legend) to name a few. We also help with small moves (just move few item), deliveries, In-House, Office relocations, junk removal.

What's your favorite part about being a mover?

Meeting people. We love it! Started working as officer after college and people were happy to see me show up.

What training do you provide your crew members?

New crew members work under me for few months ... If they make it! Even if they moved 100 times or work for a van line ( we have no reviews of things broken and that's from me with years of experience moving. We take pride in what we do & plan to keep going for generations to come.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
If requested, & customer wears theirs as well., (always included, no fee)
Furniture dolly or straps:
always included, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
free, (always included, no fee)

Hours

Sunday: 10:00 AM - 5:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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