Above and Beyond Moving Logistics - A Local Concord Moving Company

(4.8 out of 5 / 351 reviews)

Concord, NC / Moving services within 61 miles

Booked on 1,470 moves through HireAHelper

351 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

7 years in business

Concord, NC / Moving services within 61 miles

Booked on 1,470 moves through HireAHelper

351 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

7 years in business


One of Concord's Favorite Moving Companies

A Note from HireAHelper

We love working with Above and Beyond Moving Logistics because they pride themselves in taking care of their Concord, NC neighbors. After several years moving in and around Concord we believe you'll love working with them too!

Relocation with Above and Beyond Moving Logistics

We make sure that all customers feel comfortable and at ease while the moving process is taking place. Our positive upbeat attitude, awareness, teamwork and communication gets us in and out in a Flash. We strive to give the best experience each and every time.

Moving Services

Move Help

Day Labor

Moving Reviews

Real Concord area customers. Unedited, unfiltered reviews of Above and Beyond Moving Logistics.

4.8
351 reviews
89%
6%
2%
2%
2%

Jessica M

(5) 5/6/2022 Gastonia

Awesome wonderful service ! The guys were super methodical and meticulous in organizing our uhaul and nothing whatsoever was damaged! They were also very hard working and got the work done in way more than half the time it would have taken my husband and I. Highly highly recommend! Great quality and great customer service!

Sally Ann E

(5) 5/8/2022 Huntersville

Excellent crew! Prompt. Fast. And took excellent care of things. Would hire them again in a heartbeat.

John V

(1) 5/6/2022 Lancaster

Response to owner’s response:
So if you read the owners response he states “if we would allow them to go over their time limit.” So in other words because you were late we had to let you go over the time limit…makes sense.
If we discuss our phone conversation let’s be honest. You said you got a late start to your day because you had to drop your kids off. And the reason I said be safe and see you when you get here was that you said our conversation was going sideways so we thought “if this company is this unprofessional and can’t get here on time they might just not show up”.
And to all the people considering this company take the owners statement of “we changed our time now to start at 8 now.” Meaning they can’t get up or coordinate a thing called WAZE to figure out when to leave early enough to get to a customer on time. We can also all see by your response that you are trying to put the fault on us when ultimately we were there and fully ready at 7:00 am.

Original Review:
I listed this company as 1 star on this review; however Hire A Helper posted them as 5 stars! Now I see why they seem to have an overall undeserving high rating!!! We hired this company to load our things onto a truck we rented. The appointment was scheduled for them to arrive between 7am-8am. Around 7:35 am Angelo called and said they were running behind (first he said due to the rain (it was sprinkling) and then later said because he had to drop his kids off). He said they would be there within 30-40 minutes (which would put them there no later than 8:15 am). That was acceptable to us since it was technically only 15 mins past our appointment time. At 8:20 am my husband called to check on their ETA. Angelo said they would be arriving in 30 more minutes. We couldn’t believe this since he had told us 30 minutes already, 45 minutes ago. Angelo became very defensive as if we were on his time, not ours. We had to have everything loaded and ready to leave by 11 am because we had to meet the unloaders in another city on time over 3 hours away. By 8:55 am they still had not shown up and we were concerned that they were going to be a no show. My husband and I began loading boxes in the truck ourselves. We had already brought the majority of the boxes down to the garage when they finally showed up an hour and 3 minutes late at 9:03 am. Because they were late they didn’t have time to finish loading everything so we finally told them to stop and we would load as much as we could of the rest. We didn’t end up getting everything loaded and had to pay for another truck to drive all the way back and finish. This was the most unprofessional moving experience we have ever had. We would never recommend this company to anyone. (The company that unloaded us on the other hand was professional, on time, and fantastic!)

Mover's response:
Our job is to provide 5?star quality service. We apologized for the delay upon arrival. This job was 1 hour 25 minutes away due to rain and regular morning traffic. I spoke to the customer when we were on the way and let him know we were on the way and we were in stand still traffic because of an accident. He told me to drive safe he would see us when we got there. We arrive at 9am ready to work of course and proceed to bring items to the truck from upstairs, downstairs and garage, also began loading the truck, we puzzled everything together too, as efficient as possible to make everything fit in one load. During this process we had everything out of the house and just a few loose ends in the garage and they pretty much told us they had it from there I let them know I could get everything on in one truckload but they kept stating that they would make a whole other trip, literally for ten items that we had plenty of space for on the 26ft Penske truck. During the process of loading the truck we fill every space and stack furniture and boxes high so you may think you need a 26ft truck but the way we pack we will only use half of that space in some cases and this was one of those cases if he would have let us continue to carry out our plan and finish packing the truck they wouldnt have to drive back and waste money and time loading a few loose items. We were 1 hour behind and may have went 15 minutes over our time limit if they would have let us stay and finish. And we would have got it all in one truckload. We have since changed our earliest arrival time old time was 7am-8am arrival now it's 8am-9am is the earliest. Overall that will help us to be more prepared in the morning. Which will make everyones experience alot more enjoyable. This gives us a little extra time to plan out our day. Our goal is to provide 5? star quality service. We appreciate you for using Above and Beyond Moving Logistics.
- Above and Beyond Moving Logistics

David H

(5) 5/7/2022 Concord

Angelo and his team are outstanding. They came early and ready to work.

Kathleen J

(5) 5/3/2022 Mooresville

They were fast, courteous extremely efficient and capable. They went above and beyond to make my moving experience pleasant.

Michael W

(5) 4/30/2022 Mooresville

These guys did great work! Would 100% recommend to friends and family!

Nicole C

(5) 4/27/2022 Charlotte

Angelo & his team were super professional. They arrived in a timely manner and got right to work, with little need for direction. They handled my items with the utmost care and finished unloading before their allotted timeframe. Thanks again!

James W

(5) 4/23/2022 Charlotte

Guys were great, very professional, worked very hard from start to finish. I'd absolutely recommend them.

Tom K

(5) 4/16/2022 Belmont

Just worked! Very conscientious and respectful of the furniture and the house.

Tamila V

(5) 4/16/2022 Rock Hill

Excellent and awesome packers. Wonderful to work with.

Service Area

We handle moves within 61 miles of Concord, NC 28025.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
Let us know in advance., (upon request, no fee)
Furniture dolly or straps:
All tools included in move, (always included, no fee)
Hand tools for assembly:
Always included and ready to assemble., (always included, no fee)
Hand truck:
Included in every move., ($10.00/ea.)
Plastic wrap:
$15.00/ea.
Rope:
Ratchet straps are included in every move, ($10.00/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$90/hr
for 2 movers after 2 hr min
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