Rigo's Moving & Storage, Inc - A Local Los Angeles Moving Company
Los Angeles, CA / Moving services within 50 miles
Booked on 7,004 moves through HireAHelper
1,394 Verified Customer Reviews
Open Today - 7:00 AM - 9:00 PM
11 years in business
Los Angeles, CA / Moving services within 50 miles
Booked on 7,004 moves through HireAHelper
1,394 Verified Customer Reviews
Open Today - 7:00 AM - 9:00 PM
11 years in business
One of Los Angeles's Favorite Moving Companies
A Note from HireAHelper
We love working with Rigo's Moving & Storage, Inc because they pride themselves in taking care of their Los Angeles, CA neighbors. After several years moving in and around Los Angeles we believe you'll love working with them too!
Relocation with Rigo's Moving & Storage, Inc
As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.
James T
Horrible experience. Booked for 10-11 arrival time. They call me at 11 - after I’ve been waiting for an hour - to say they’re not coming until 2 or 3. A full 4 to 5 hours late.
So now instead of driving between apartments around 1230, they’re gonna be driving at 4 pm LA traffic. I told dispatch I’m not paying extra if they go over on driving time, and dispatch basically said “tough, yes you are.”
^^ I posted this on Google and this was their response:
Hello James, we apologize for the experience you encountered with your scheduled move with us. We understand that your move was scheduled at a specific time but unfortunately sometimes we have some delays at our previous jobs due to some jobs taking longer than expected as sometimes clients are not ready for the move, rental truck company or storage delivery company have delay at their end and we can not walk out the job site without completing the job but our dispatcher is always on top of each move to avoid delays but these incidents do occur. When we called to inform you, you agreed to have your appointment updated. When the movers arrived they made sure to finish the job within the two hours and in a professional manner.
So let me add: tell me if that’s how you want extremely stressful news delivered and handled on your moving day. “This happens sometimes, nothing we can do” is exactly how they handled it and they doubled down. I stand by my 2 star review of how they communicate about issues when they come up. Your customer service is tone deaf to the stress of a move, not particularly apologetic, and unwilling to offer any discount or limitation on the extra charges for time. Again - 4.5 hours LATER than I had scheduled. If I was 4.5 hours late to my job I would be fired.
Also “you agreed to reschedule” is so disingenuous. I didn’t have an option.
Erick B
Great work
Stanley K
Santiago and Angel were assigned to help us with our move. They were professional and courteous. They showed care in wrapping each and every one of our items, loaded the truck professionally, and strapped everything in safely. I have used other movers in the past, and each time we have needed to be in the truck ensuring they were loading the truck properly. Not so with these men, they took care of everything. Highly highly highly recommend!
Sara F
Highly recommend! Excellent communication before job and follow up when job was completed. Movers arrived precisely on time, assessed what needed to be loaded, and went to work! Load was secured and ready to go with an hour to spare,
Steven C
Angel and Jose did a top notch job. They were respectful, on time, and worked extremely hard. Great job!
Karen N
I have had them twice and both times they were great. Quick, conscientious, wonderful to work with.
Arman S
Amazing. Moved boxes carefully and wrapped furniture thoroughly. They respectful of our stuff. Loaded the POD airtight and super efficiently
Susan H
They arrived early and got started immediately. They were prepared, had everything they needed, worked quickly and were careful. I would use Rigo's again.
Anna K
The movers were very professional, and were able to pack the POD excellently using every inch of available space.
Nell M
On time, worked hard and completed on time. They carefully moved my furniture and items. I would use them again!
Service Area
We handle moves within 50 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.
Get To Know Us
What can a customer expect after booking with you?
We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.
What can a customer expect on moving day if they hire you?
Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.
How should a customer prepare for moving day?
Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.
What types of moves have you handled?
As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex
What's your favorite part about being a mover?
Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.
What training do you provide your crew members?
We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.
Rigo's Moving & Storage, Inc Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 9:00 PM |
| Monday: | 7:00 AM - 9:00 PM |
| Tuesday: | 7:00 AM - 9:00 PM |
| Wednesday: | 7:00 AM - 9:00 PM |
| Thursday: | 7:00 AM - 9:00 PM |
| Friday: | 7:00 AM - 9:00 PM |
| Saturday: | 7:00 AM - 9:00 PM |