Helpful 5 Moving Co. - A Local Covina Moving Company

All items loaded into the pod customer reserved only two hrs. It was done in three . Never mentioned she would be needing extra time we where late to the next job customer had nothing wrapped never once mentioned stairs don’t know why 1st set is always free , it allows us to bring the right equipment which is also free , customer has no idea what movers did that day or do period we have to communicate to each other we sometimes must speak loud to each other because items are heavy fragile ,antique or all of the above, plus she was on the phone the whole time , Customer was advised of all costs before they where initiated she could have stop all charges at anytime, anytime . “Fellas hey you have to leave “ and HireAHelper would of immediately sent another crew now I wish they had , Customer specifically signed legal document stating she was satisfied with her service.you paid for your items to be moved onto the pod that was performed. Despite your outlandish demands , to wrap your items with makeshift items we made do. Our stretchwrap was used to wrap your items it is not free . The pen was used to fill out the contract that you yourself used to sign us in and out and keep track of the prepaid time. We are respectful and when the customers daughters suggested we do something we had to stop doing what we where doing to let them know repeatedly that that is not how it was done . The pod was packed correctly. Nothing broke ? Customer released payment added an extra hr paid for us to stretch wrap her items added these payments herself ?we don’t understand? But we are sorry you feel that way . Thank you .

- Helpful 5 Moving Co.