Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,391 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 17,168 moves through HireAHelper

4,391 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 17,168 moves through HireAHelper

4,391 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,391 reviews
92%
4%
1%
2%
1%

Barbara A

(5) 2/21/2025 Las Vegas

I was late so they were more than on time. They worked really fast, so fast I could barely keep up with them. They always asked me where things go because I didn’t have them color-coded or anything.
I will be making a move again in a year, and I will hire the same crew if they are available.
Barbara Ainley

Jaqueline S

(5) 2/21/2025 Casa Grande

They were nice and quick,

Deborah S

(5) 2/18/2025 Las Vegas

Alonzo and Matt did an awesome job. They were courteous friendly efficient and we couldn't be more thankful. They raised the bar to any other loaders. Thank you so much They get 15 stars out of 10 in our book. ??

Richard H

(4) 2/18/2025 Mesa

They showed up 15 minutes early as planned. They did a great job. I would recommend them to friends and family.

Brad L

(1) 2/3/2025 Raleigh

My wife and I were extremely disappointed with the service we received from Smart Move, LLC, in addition to HireAHelper. We were quoted for a four person crew by HireAHelper to take three hours to pack our items into the moving truck in Raleigh, NC. The crew took over seven hours, which cost us over $1000 of overtime! Then, when we moved the items out of the truck in Ramsey, MN, we had multiple items damaged, including a 75 year old wood dining room table and hutch, an elliptical machine, and a ping pong table. HireAHelper offered us only $390 in total to fix all of the damage they caused, which was a shock. They obviously don't care about the service they offer. Just getting your money. I would not recommend either company to anyone, and encourage you to look elsewhere to get help with your move.

Brad and Anne Larson

Mover's response:
Hi Brad, we want to clarify that we have no control over the estimates provided by HireAHelper. Loading a full ABF trailer with four movers from a four-bedroom house in seven hours aligns precisely with industry expectations for a job of that size. Regarding the additional four hours, our team was actively working the entire time. I noticed that there was no mention of us being idle at any point. We utilized all of your blankets to wrap and protect your furniture. We take pride in our work. We also have to ensure that our services are compensated because we can't work for free. Thank you for your time, and we appreciate your understanding.
- Smart Move, LLC

Stacey D

(5) 2/15/2025 Asheville

Both helpers arrived early, got right to work loading the truck! Loaded and unloaded in 3 hours. Took care and caution with all our belongings! This was our second time using Smart Move and definitely will use them again if needed!

Wayne S

(5) 2/11/2025 Arden

HireAHelper has assisted me with 3 moves in the Carolinas, and all have gone perfectly. Friendly crews. Everything is carefully wrapped. No damage, even on super heavy or awkward pieces. Plenty of communications to know when they'll arrive. No surprises on the bill. What more could you ask for!

Don P

(2) 2/7/2025 Henderson

I specifically ask for to make sure that the bring a refrigerator hand truck with the tie down strap on it. I was told yes they have that from the movers. Low and behold they show up without out it. Also with my back still having issues after surgery I had to help them move one item. Not right.
When the movers called me they stated the waiting on the truck, which is peice of equipment I didn't need.
If they brought the proper equipment that they stated in having I wouldn't be writing this and they wouldn't have to come back with one person to try correct the problem which was a mediocre job.

Robin M

(5) 2/16/2025 Erwin

The men were very courteous and friendly. Took great care in moving everything into the house (hired for unloading only). Would highly recommend them!

Sheila B

(5) 2/6/2025 Las Vegas

The staff that assisted me in both my loading and unpacking were outstanding. They arrived on time and got the job done within the timeframe allotted. My items were handled with care and there was minimal damage (not caused by staff).

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Mesa areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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