Hire Movers in Geneseo

Herb the manager was good with communication but dropped the ball about bringing a dolly for the moving labor helpers to use. We had to go rent one because the helpers were moving our boxes one at a time up and down steps. We called Herb and he thought the helpers had a dolly but he did not do anything to correct the problem. The two helpers [Frankie & Omar] were very good and handled all our goods with care and effiectency.

Movers were great! Would use them again!

They did a great job of clearing everything out of two garages. Then they put everything into a Pod. They returned a few days later and cleaned the Pod out putting everything back in the garage where it was originally.

PLEASE- YOU WANT TO READ THIS REVIEW I am three weeks late writing this review. None the less, my gratitude to Eric, Steve and Tommy for doing such a fantastic job , and caring about my valuables as if they were their own, needed to be expressed. PR is best when it is Word of mouth. It is key to branding a good reputation in the business. I needed to share this with the public and thank them for having such excellent Associate's to work with on such a stressful day. I know because I have moved 9 times since late 90’s and I HAD been loyal to a company that I repeatedly used the past 4 moves. I won’t say the company name, but I will tell you that was the last time I used them, not because the men who worked the job didn’t work hard, but because of a mistake made by the company not following up on a mistake- and all of us make them. How do you make up for a mistake was up to the owner. It was upsetting to me because I started using their service in 1998, and the last move, a mover dropped an expensive Armoire, and he felt horrible.They took pictures of it and said assured me the owner, Brett, would contact me on Monday. I did not hear from the owner nor anyone else in the company. I made calls and sent emails asking for them to file the insurance claim, so Ethan Allen could be paid for the repair. When I paid for the damage done to my armoire, my loyalty to that company ended and any good WOM referrals for all the other good experiences I had with that company ended. One bad review can lose hundreds of new customers and sadly One GOOD review will only gain you one or two new customers. Either way, a good or bad experience, people do remember the interaction. What most take the time to share is the bad and I could t let this excellent experience go forgotten. I am glad Joes company was smart in sending an 2nd email to remind me share my experience. It was an excellent experience and for those who use ratings and read reviews, I wanted them to know with confidence they should pick Joe’s not just for being priced right for the work they do, they are honest and you will be treated with respect, and so will your belongings. **Thank you Joes Moving for the fantastic and pleasant experience with your crew and the way you handled my belongings with care. You did the move in less time than I was quoted, and you did it with care to both my old home and to my new home. ***** 5 stars and would leave more. The company you want to use in your next move!!!

I hired Kimiya Services last minute (7pm for a next day 11am move) after realizing I could not handle moving all my stuff myself and I truly could not have asked for a better move experience with them. I am so thankful they were able to accommodate a last minute job on a holiday weekend! Mel and Rob were awesome! They were friendly, professional and very efficient. I will 100% hire them again in the future!!