Prince Asong Moving - A Local Laurel Moving Company

(4.6 out of 5 / 91 reviews)

Laurel, MD / Moving services within 100 miles

Booked on 428 moves through HireAHelper

91 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

4 years in business

Laurel, MD / Moving services within 100 miles

Booked on 428 moves through HireAHelper

91 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

4 years in business


One of Laurel's Favorite Moving Companies

A Note from HireAHelper

We love working with Prince Asong Moving because they pride themselves in taking care of their Laurel, MD neighbors. After several years moving in and around Laurel we believe you'll love working with them too!

Relocation with Prince Asong Moving

I have a registered and insured moving and delivery company with a well experience team with over five years of moving, delivery and furniture assembly experience. I have been assembling IKEA furniture and furniture from other furniture stores for over three years. we also haul away all our junk/unwanted furniture and other waste. excellent tv mounting experience. we response really quickly and keep our promises. we are just what you are looking for. we also have the most experience pool table MOVING team, with over five years experience assembling and moving pool tables.

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Credentials

Licensed Business:
License Number
DOT# 3520783
Issuing City
Federal motto vehicles carrier administration
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Hiscox Inc.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
DOT:
MC #
DOT #
3520783
State Lic/Cert Name
State Lic/Cert Number

Moving Reviews

Real Laurel area customers. Unedited, unfiltered reviews of Prince Asong Moving.

4.6
91 reviews
79%
8%
5%
7%
1%

Lauren A

(3) 8/24/2024 Germantown

The 2 movers were great the day of my move. They were careful with my things, able to lift heavier items, and good at fitting them up a tight stairwell.

However, I didn’t like the overall business organization overall. After they confirmed my booking through Hire-a-Helper they did not reach out to me. I wanted everything to go smoothly the day of so I sent them an email a week in advance full of details and instructions that would have greatly expedited things, including asking them if they wanted pictures of the connections of the only 2 pieces of furniture that needed to be taken apart so they would for certain have the correct tools. No one responded. Because of this it took them significantly more time than it should have to complete the move. I had a very small apartment worth of things so 1 hour to load and 1 hour to unload should have been enough. I wasn’t particularly happy since I figured that it would cost me more money when I had taken measures to prevent such delays.
When they completed the move the owner called me to tell me I owed more money and I said that it was fine and it could be invoiced the same way as my initial payment was through Hire-a-helper. Throughout the entire conversation there were children screaming and an incessant beeping in the background that made it impossible to hear what he was trying to tell me. He was trying to tell me I needed to add the extra money as a tip and when I didn’t understand and hit the wrong button and could no longer do it that way he told me I could send it over Zelle. I felt like it was shady but I wasn’t able to have a clear conversation over all the background noise and wanted to be done with it. So I paid them the extra $300 over Zelle feeling like it was a mistake. I also have no idea where the number $300 came from. The rate is $120/hour and they were not over 2hrs extra. It was 1hr at most. The movers themselves were great but I feel like I got scammed at the end.

Mover's response:
No, your mover worked 4.5hrs. And they did 2.5hrs extra. Sorry the time took more than you anticipated but know that you did not anticipate the time it would take to make sure the wall is not damaged. You didn't anticipated the time it would take to protect your furniture and stuff from damaging. Please always call and experience movers to guide as to what time a given move will take. Also, moves as not the same. Again sorry
- Prince Asong Moving

Brian S

(3) 10/1/2024 Rockville

Let me be clear: The movers were great, friendly, and very good at their job. They could move very heavy and large items with ease and fit them through very small spaces. Movers: 5/5 stars.

This lower rating is a review of the owner of the business. I paid for 3 movers and 3 hours. To my surprise, with no warning, 2 movers showed up. Also the move was put off almost 3 hours due to “rain” where the owner was, but it wasn’t raining UNTIL they arrived where the items actually had to be picked up.

The move ended up taking 2 extra hours. No big deal, it was a challenging move. But the owner starts harassing me with calls as soon as the move ends. Trying to charge me for not 2 but 3 extra hours, and at a rate of 3 movers instead of 2. He then lies about the rate for 2 movers and tries to over charge for that. Then he claimed the truck+3 movers fee was the same as truck+2 movers. I also explained I paid for 3 hours at a 3 mover rate and would be deducting that from the overall bill. As he got more and more frustrated with me and kept trying to con me, I hung up and called hire a helper to intervene. Suddenly, my bill was about ~$300 cheaper.

Again:
Movers 5/5
Owner 2-3/5

I’d recommend them for a move for sure. but be careful of shady business practices by the owner.

Lauren P

(2) 9/20/2024 Rockville

Hello, the people who came to help me move were polite and on time, however it took them 3 additional hours and 17 minutes to move that I had to pay for. What if I didn't have the money in my account? My items would have been stranded. I know that they wanted extra money, but that wasn't funny and it should not have happened at my expense. They arrived with a little moving truck and no supplies to move the items but themselves. They had a small hand truck and I had to let them use shopping carts to move all of my bags. I didn't use boxes to save space and time so all they had were bags. If I had used boxes their truck would not have been big enough, which I think they did intentional, but I hope not. Before they arrived I broke my bed down in 2 pieces so they could move it easier and faster and they tried to spend time breaking it all the way down into little parts, but I said no. The shift was 9am-11am and they did not finish until 2:17pm. At 1 pm I closed the account and left a $50 tip. Their boss then calls me and then calls the billing side while I'm on the phone and tells them to charge my card or he's going to tell his workers to dump my items on the side of the road. They definitely breached their contract and unfortunately I won't be able to utilize these services anymore.

Mover's response:
Hi Lauren, so sorry that your move took longer than you anticipated. First off all they are a couple of things you gave wrong.
1) the seized of the truck:
The seized of the truck we brought was then seized you selected on the contract when you booked your appointment. You requested for a 17ft truck and we brought the 17ft. Check your contract again you will see the seized you requested there. It simply means that when you selected 17ft (because it was cheaper) you had in your mind that we will bring a bigger truck. No it doesn't work that way ma'am.
2). Work equipment/tools:
The only equipment we provide are; a truck (only the seized you requested and pay for), handtruck (which you have confirmed movers had), dolly, blankets and shrink wrap, strapped and ropes. Each of our trucks have those and they are also on our tools section. We only provided packing materials on demand. You did request for packing. You book for moving only. Again check your contract and see what it says.
3). Additionally time:
As you mentioned you expected that it will take 2hrs for two movers to complete a bedroom, living room, kitchen, with a bunch of different stuff packed up in the room. Mrs Lauren, it's not physically possible to have finished all that in just 2hrs. You practically under estimated the job. Please next time, even if you don't want to use my company, I strongly advise you to consult with an experienced movers be estimating the hours it will take. Example, one mistake you made hoping you it to take less time, you used trash bags instead of boxes ??. On the contrary, it's easier and faster to move boxes ?? than trash bags. But you use bags Instead of boxes, to you it would take less time. No, it's easier to stack boxes and move them with a dolly and handtruck than to stack trash bags. Hope you learn something today.
4). "We wanted more money":
No, you are wrong. Instead because of your wrong time estimate we went to our next customer last and closed last that day. We charge hourly and our hourly rate is same for all customers. It's a busy moving season with a lot of demand and our movers are aware of the importance of time. They don't have any reason to delay your time just to charge your more, plus they don't even have anything to do with hour customers are charge.

You also confirmed that they were very respectful and nice, and arrived on time. Yes!! That is exactly who we are. We make moving less stressful.
5). Breakdown your bedroom ...
Our policy is caring. We protect our customer's home and stuff as we would our grandmother. Anything that we see that it will scratche the floor or wall will Breakdown just to reduce the probability of it being damaged or damaging something else. Unless otherwise stated by the customer, who takes responsibility for damages if any. You can read our reviews. You will hardly see any damages. Things beyond our control happens and when it does we take measures to address them appropriately.

Again we know the economy is hard and we are doing everything we can to help our customers save money, and also make moving less stressful and lively.

I have you learn something and will be able to change your mind and use us again. If you do please be sure that we will as professional as possible and not necessary work with your expectations but with what the job professionally entitle. And if you still don't want to use my company again that is fine. I understand, I will still wish have best service
- Prince Asong Moving

Randy G

(5) 9/20/2024 Chantilly

These guys were on time, hard working, and thorough. I would hire them again

Jeff W

(5) 9/15/2024 Beltsville

I hired Prince Asong Moving to help me transport furniture from Southern Maryland up to Baltimore. The crew arrived early and did an extremely professional job. All the pieces were well-wrapped and protected; nothing was damaged during transport. Would use them again.

Mover's response:
Thank you very much for your observations. Yes, our policy is caring. We prefer to arrive early and prepared because we respect our customer's time. Thank you also for your tip. We look forward to working with you in future
- Prince Asong Moving

Sonya D

(5) 9/11/2024 Columbia

The Prince Asong Moving & Delivery Company, turned a very bad day from other companies a great day. The workers worked diligently and efficiently to complete the job. The two gentleman were extremely professional and very customer friendly. Great job! I would definitely recommend them for any moving , packaging and storage job. I could not have done this without them. I am extremely grateful and thankful. Many Thanks!!!!!

Mover's response:
Thank you very much for trusting us and for the tip you gave us too
- Prince Asong Moving

Gary P

(5) 9/9/2024 Baltimore

The movers were very careful with my belongings and did a good job overall. I would recommend this service to others.

Mover's response:
Thanks for your review. It's our pleasure
- Prince Asong Moving

Abigail W

(2) 8/31/2024 Washington

The movers moving my stuff from Location A to the truck was fine and dandy, but it started raining heavily by the time we got to Location B. Maybe it was stress from the rain but the movers did not ask me where I wanted the boxes, not asking or considering needing to reach things for retrieval and now I need to rearrange all the boxes because they did a terrible job. I also got charged an extra hour (+$120) for going over 10 minutes and I wish I knew that before because I lowkey felt a little played by that decision. Not saying it happened with me but by not pro-rating the times, there's not much incentive for the mvoers to finish within the alloted time window and it overall left me with a bad taste in my mouth which will unfortunately keep me from using this mvoing company again.

I will say the movers did not break anything and were pretty respectful with my stuff.

Mover's response:
Sure Abigail, I am pretty confident that our movers were very respectful of your stuff because our policy is caring. We take pride in caring for our client's stuff that is why we didn't break anything. I know it may be a little frustrating when we exceeded time you program For the job. Please know that in most cases the customer under estimate their job. We are professional. As for the time, you calculate it wrong. Time starts when movers arrive and stops when they are done with your move. So calculate when your movers arrive and when they finish.
- Prince Asong Moving

Elaine Z

(5) 8/31/2024 Clarksburg

We have two service men from Prince Asong to help us move furniture to the new house. They were very helpful, carefully packed our stuff, and move around. They were very polite and caring for customers' need. I highly recommend their services. Thank you!

Mover's response:
Thanks for your good review. Our policy is caring. We care for our client's furniture as if it's were that of our grandma
- Prince Asong Moving

Joanne M

(5) 9/7/2024 Springfield

Prince Asong movers were terrific. They arrived early and stayed late! Very professional. Took great care to move some very heavy and old furniture. I highly recommend them!

Mover's response:
Thank you Mrs Joanne for your observations. We treat our customer's stuff as we would our grandma. Our policy is caring. We will never abandon our client with an unfinished job. No mather how long it takes we will stay till we finish. That is what Prince Asong Moving company is all about.
- Prince Asong Moving

Service Area

We handle moves within 100 miles of 12413 Radnor Lane, Laurel, MD 20708.

We also service the Charlotte area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

A call or text from us to confirm their booking

What can a customer expect on moving day if they hire you?

A call to inform them that we are on the way and our eta

How should a customer prepare for moving day?

Get everything set and ready

What types of moves have you handled?

Local, long distance, office moves. Loading and unload, pool table move, heavy lifting and commercial

What's your favorite part about being a mover?

Moving and providing customers service

What training do you provide your crew members?

How to carry furniture, lifting, packaging, customer service and conflict management

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
always included, no fee
Rope:
always included, no fee

Hours

Sunday: 9:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 7:00 AM - 10:00 PM
Hourly Price
$120/hr
for 2 movers after 2 hr min
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