Rigo's Moving & Storage, Inc - A Local Los Angeles Moving Company

(4.8 out of 5 / 1,403 reviews)

Los Angeles, CA / Moving services within 50 miles

Booked on 7,039 moves through HireAHelper

1,403 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

11 years in business

Los Angeles, CA / Moving services within 50 miles

Booked on 7,039 moves through HireAHelper

1,403 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

11 years in business


One of Los Angeles's Favorite Moving Companies

A Note from HireAHelper

We love working with Rigo's Moving & Storage, Inc because they pride themselves in taking care of their Los Angeles, CA neighbors. After several years moving in and around Los Angeles we believe you'll love working with them too!

Relocation with Rigo's Moving & Storage, Inc

As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.

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Credentials

Licensed Business:
License Number
0002819599-0001-8
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
State Fund
MC/State License:
MC #
587166
DOT #
3075110
State Lic/Cert Name
T-0191663
State Lic/Cert Number
T-0191663

Moving Reviews

Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.

4.8
1,403 reviews
91%
4%
1%
2%
1%

Karen N

(5) 11/5/2024 Santa Clarita

I had this company three times to deliver my pods and move the boxes into my house. They were wonderful. I highly recommend them. They were quick, efficient, courteous, and worked very very hard.

Patrick C

(5) 11/11/2024 Culver City

Good service overall. On time and very careful with all items. Only one item was damaged-a printer was turned over when wrapping plastic around it and it leaked ink inside the printer, the mover told us once he noticed it. Very polite and efficient with overall move.

Mover's response:
Thank You Patrick, for choosing us to assist you with your moving needs! Our movers will be delighted to hear that your experience with us was great! Our top priority is to be honest with the customers to deliver a great service.
- Rigo's Moving & Storage, Inc

Evan B

(5) 11/12/2024 Huntington Beach

They did an excellent job and made sure everything was packed extremely efficiently and safely

Mover's response:
Thank You Evan for choosing us to assist you with your moving needs! Our movers will be delighted to hear that your experience with us was great! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Anuj P

(5) 11/11/2024 Compton

Great movers. All went smoothly.

Mover's response:
Thank You Anuj for choosing us to assist you with your moving needs! Our movers will be delighted to hear that your experience with us was great! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Meredith M

(5) 11/4/2024 Newport Beach

I had an incredible experience with Hire a Helper/Rigo's Moving! From start to finish, they were professional, efficient, and truly went above and beyond to make my move stress-free. I booked it same day and they showed up on time. The team was punctual, handled all my belongings with care, and even helped with setup at my new place. I was amazed by how quickly and smoothly everything went. Their friendly attitude and attention to detail made a potentially stressful day so much easier. Highly recommend to anyone looking for a seamless moving experience!

Mover's response:
Thank you Meredith for the wonderful feedback! We’re thrilled to hear that the team were able to make your moving experience smooth and stress-free. We take great pride in our crew’s professionalism and care, so it’s fantastic to know that it made a positive impact on your move. We truly appreciate your recommendation and we’d be happy to help with any future moves. Thanks again for choosing us!
- Rigo's Moving & Storage, Inc

Lynn I

(5) 11/1/2024 Los Angeles

Javier and his crew were terrific, and Martha was super helpful as our scheduler and manager of the job. They were on time, prepared, and did an incredible job of packing and moving our stuff. They were also friendly and trustworthy, which made the entire process a lot less stressful. I would definitely use them again and recommend them highly. Thank you all!

Mover's response:
Thank you Lynn so much for the wonderful feedback! We’re thrilled to hear that Javier, Martha, and the team were able to make your moving experience smooth and stress-free. We take great pride in our crew’s professionalism and care, so it’s fantastic to know that it made a positive impact on your move. We truly appreciate your trust and recommendation, and we’d be happy to help with any future moves. Thanks again for choosing us!
- Rigo's Moving & Storage, Inc

Donna M

(5) 11/8/2024 Los Angeles

They were terrific. On time. Worked the whole time. And were pleasant and personable. I would definitely use them again and recommend them to friends.

Mover's response:
Thank You Donna for choosing us to assist you with your moving needs! Our movers will be delighted to hear that your experience with us was great! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Dean M

(2) 10/30/2024 Anaheim

The movers just decided to quit and leave before finishing the job. There were important items such as lamps and other items they asked if needed to be loaded. I told them yes then find out that none of those items were loaded. I tipped them $200, they did not deserve that tip. I would highly recommend not using their service ever again. They refused to load any loose items that were not boxed up and they came back for the afternoon session with an attitude. They’re incompetence cost me 400 extra dollars in cleaning an extra Two days of moving. I am not happy.

Mover's response:
Hello Dean, we sincerely apologize that your experience with our service did not meet your expectations. Regarding your complaint with the movers, we want to clarify a few points. After completing the first POD, the movers were informed by yourself that the second POD was delayed and so you dismissed them because if they had waited your time would have kept running and so that was the reason for their early departure from the job site. A few minutes later you called to inform us that the POD had arrived and so we sent the movers back and did their best to complete the job. We regret that you felt they had an attitude during the second session; please know that it is never our intention for our team to appear anything less than professional. Our movers have over 5 years of experience, and they carefully assess the space available to avoid potential damage to your belongings. Unfortunately, they had to inform you that not all items would fit in the POD. They did keep the loose, unboxed items to be loaded last to prevent damage from the pressure of the other items inside. In regards to the tip, we appreciate your generosity, but we understand if you feel that it was not deserved. If you would like your tips back, please reach out to us at your convenience (the sooner the better) to speak with the movers and give you a tip refund. Tips are always at the discretion of the client, and we respect your decision to share your thoughts. Once again, we apologize for any inconvenience caused, and we appreciate your feedback, which helps us to continually improve our service. We value your business and would love the opportunity to serve you better in the future.
- Rigo's Moving & Storage, Inc

Karen N

(5) 10/28/2024 Canyon Country

I had them three times and each time you could not have ask

Mover's response:
Thank You Karen for choosing us to assist you with your moving needs again! We are delighted to hear that all your experiences with us were postive! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

James T

(1) 11/2/2024 Los Angeles

Horrible experience. Booked for 10-11 arrival time. They call me at 11 - after I’ve been waiting for an hour - to say they’re not coming until 2 or 3. A full 4 to 5 hours late.

So now instead of driving between apartments around 1230, they’re gonna be driving at 4 pm LA traffic. I told dispatch I’m not paying extra if they go over on driving time, and dispatch basically said “tough, yes you are.”

^^ I posted this on Google and this was their response:

Hello James, we apologize for the experience you encountered with your scheduled move with us. We understand that your move was scheduled at a specific time but unfortunately sometimes we have some delays at our previous jobs due to some jobs taking longer than expected as sometimes clients are not ready for the move, rental truck company or storage delivery company have delay at their end and we can not walk out the job site without completing the job but our dispatcher is always on top of each move to avoid delays but these incidents do occur. When we called to inform you, you agreed to have your appointment updated. When the movers arrived they made sure to finish the job within the two hours and in a professional manner.

So let me add: tell me if that’s how you want extremely stressful news delivered and handled on your moving day. “This happens sometimes, nothing we can do” is exactly how they handled it and they doubled down. I stand by my 2 star review of how they communicate about issues when they come up. Your customer service is tone deaf to the stress of a move, not particularly apologetic, and unwilling to offer any discount or limitation on the extra charges for time. Again - 4.5 hours LATER than I had scheduled. If I was 4.5 hours late to my job I would be fired.

Also “you agreed to reschedule” is so disingenuous. I didn’t have an option.

Mover's response:
Hello James. Once again, we apologize for the frustration you experienced the day of your move due to an inconvenience that was not on our end. While rescheduling was a necessary adjustment in this case, we understand it should have been communicated in a more considerate way, and we’re sorry if that came across as dismissive. We value your time and feedback and will work to improve both our communication and how we handle delays moving forward.
- Rigo's Moving & Storage, Inc

Service Area

We handle moves within 50 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.

Get To Know Us

What can a customer expect after booking with you?

We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.

What can a customer expect on moving day if they hire you?

Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.

How should a customer prepare for moving day?

Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.

What types of moves have you handled?

As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex

What's your favorite part about being a mover?

Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.

What training do you provide your crew members?

We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.

Rigo's Moving & Storage, Inc Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
The health of our customers and employees is our top priority We provide Face Mask, Gloves, Hand Sanitizer and any other Safety equipment on every job., (always included, no fee)
Hand tools for assembly:
We provide basic Heavy Duty Tools, (always included, no fee)
Hand truck:
We provide a Heavy Duty Hand Truck, (always included, no fee)
Plastic wrap:
We provide plastic wrap for 2-3 furniture items, any additional plastic wrap used will be a $35.21 dollar charge., ($35.21/ea.)
Rope:
We always provide straps to load/unload (we will need them back or a fee will be applied), If is Load only we recommend you to ask about our packing materials prices., ($7.04/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$113/hr
for 2 movers after 2 hr min
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