Metro Loading Service - A Local Des Plaines Moving Company

(4.3 out of 5 / 8 reviews)

Des Plaines, IL / Moving services within 100 miles

Booked on 250 moves through HireAHelper

8 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

36 years in business

Des Plaines, IL / Moving services within 100 miles

Booked on 250 moves through HireAHelper

8 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

36 years in business


One of Des Plaines's Favorite Moving Companies

A Note from HireAHelper

We love working with Metro Loading Service because they pride themselves in taking care of their Des Plaines, IL neighbors. After several years moving in and around Des Plaines we believe you'll love working with them too!

Relocation with Metro Loading Service

Metro loading Service has been helping people move in the greater Chicago area since 1988. We have a 5 star rating with the BBB and strive much more than our competition to make your move as stress free as possible.

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Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Artisan & Truckers Cas Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Des Plaines area customers. Unedited, unfiltered reviews of Metro Loading Service.

4.3
8 reviews
62%
25%
0%
0%
12%

Laura H

(5) 8/10/2024 Joliet

They were on time and prepared for the job. They worked extremely hard and were very respectful of the property they moved. This is the second time we have hired them and would absolutely use them again in the future.

Andria S

(1) 6/12/2024 Janesville

The “movers” showed up on time which is how they got one star. Two men older than my father showed up and struggled to lift more than 75lb. Slow, painful to watch, we let them leave an hour early after wincing as they bounced a dolly with a three drawer Ikea bench down the 6 steps of freshly installed hardwood to the lower family room. Area rugs were tossed down like dead bodies and each box was negotiated and questions answered as to its exact location. Another reason we let them go and did the rest ourselves was one of the two men had their 2 grandchildren (12yr old and 8 years old) sitting in the back seat of his truck cab on a sunny day. If this is the only moving labor help available, skip it. We felt like we were complicit in elderly AND child abuse at the same time.

Mover's response:
The only reason kids were in the truck, was because on a confirmation call, Andria stated there were only a few pieces of furniture that needed to be unloaded.....and it would take less than a half an hour....as it was it only took 1/2 an hour. The two men that did the work, did so without any damage and brought up a heavy entertainment center that was not on the truck. The kids in the truck were both over 12 and the AC was on so please stop with creating an image of infants suffocating in the heat. Your HIFI weighed more than 150 lbs and the crew had no problem with it. The crew were in their 60's but have over 30 years moving experience.....that is why nothing was damaged ....thanks for the rotten review.
- Metro Loading Service

Laura H

(5) 5/29/2024 Channahon

They arrived on time and worked very quickly. We experienced a hiccup in our plan and the guys were on board with the changes we needed to make on the spot.

Katie M

(5) 8/17/2023 Highland Park

John and his team are wonderful to work with. They are polite, patient, professional, knowledgeable and hard working. This is the second time working with Metro loading. I highly recommend John and his team. They make moving a pleasant experience.

Tempisst T

(4) 7/1/2023 Wheaton

They did great, but I have some personal items that are missing from my drawer. Noticed it gone when I was unpacking and searching for stuff. Possibly stolen by the movers when they moved my drawer to the truck, when no one was watching!??????

Mover's response:
I am sure you will find your items later . Alex and Carlos have been with us for years and I never had any one saying things are missing ...
Try pulling out your drawers ...some times things fall in the shell of the dresser...Most people pack up their dressers for that reason.
- Metro Loading Service

Nicoleta M

(5) 6/3/2023 Gurnee

Thank you.

Samantha S

(5) 5/1/2023 Freeport

A team of four friendly men were right on time and what I thought would take 3 hours took 2. The team worked very hard moving some big pieces and heavy book boxes up and down tricky stairs.

Mover's response:
The house had a lot of character.....congrats,
- Metro Loading Service

Gwethalyn B

(4) 6/7/2022 Grayslake

They were really good, thorough & fast. Very courteous!

Service Area

We handle moves within 100 miles of Des Plaines, IL 60016.

Get To Know Us

What can a customer expect after booking with you?

After booking a job with Metro you can expect to get the service you deserve. If you have questions, We have answers. We can also help you prepare for your move by giving helpful advice that will actually save you money.

What can a customer expect on moving day if they hire you?

On moving day you can rest assured the crew will arrive on time with a Can-Do attitude. The crew will be uniformed and have the equipment and material to expedite your move without delay. The crew will have a plan and will immediately identify any problems such as whether the items will fit in the container or if certain items might require additional prep work

How should a customer prepare for moving day?

Use new boxes! Sometimes we see boxes used so many times they've turned into cardboard bags. If some items are not being moved make sure those items are marked DO NOT TAKE or put them in a room that is marked NOTHING FROM THIS ROOM. Make sure to pack everything you can.

What types of moves have you handled?

In 35 years we have done all kinds of moves and are knowledgeable on how best to transport problematic pieces.

What's your favorite part about being a mover?

We love taking the stress out of the equation. Some people have a bad memory of their last move and once they see the quality of our work they instantly become more friendly with us.

What training do you provide your crew members?

We have monthly classes where we work out areas that we see need improvement. The crew has a lot of fun and at the same time hone their skills .

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: (not available)
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Hourly Price
$100/hr
for 2 movers after 3 hr min
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