Humphrey Transportaion - A Local Knightdale Moving Company

(4.7 out of 5 / 104 reviews)

Knightdale, NC / Moving services within 100 miles

Booked on 500 moves through HireAHelper

104 Verified Customer Reviews

Open Today - 7:00 AM - 5:00 PM

7 years in business

Knightdale, NC / Moving services within 100 miles

Booked on 500 moves through HireAHelper

104 Verified Customer Reviews

Open Today - 7:00 AM - 5:00 PM

7 years in business


One of Knightdale's Favorite Moving Companies

A Note from HireAHelper

We love working with Humphrey Transportaion because they pride themselves in taking care of their Knightdale, NC neighbors. After several years moving in and around Knightdale we believe you'll love working with them too!

Relocation with Humphrey Transportaion

Humphrey Transportation has been in the transportation business for over ten years. The size of the crew are five transport service attendants, a service supervisor, and a service manager. The team members have combined moving experience of over seventy five years. The company moves the household items of individuals, families, and businesses with care and compassion. The team is very professional, and we understand that "time is of the essence." In addition, we provide professionalism combined with excellent customer service, and "if the customer is not happy, we are not happy!"

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Knightdale area customers. Unedited, unfiltered reviews of Humphrey Transportaion.

4.7
104 reviews
86%
6%
1%
4%
4%

Robin C

(5) 12/9/2020 Durham

I really appreciate the job Jordan and his team did for me. They were on time and they worked really hard. They were very respectful and they put everything exactly where I needed it. I would certainly use them again. Thanks, Jordan.

Malcolm P

(5) 12/4/2020 Hillsborough

Jason and Cam both were easy to work with and they worked hard. I would use them again.

Kristin M

(5) 12/6/2020 Youngsville

They were great! Super helpful and respectful of our furniture and house.

Shawn R

(5) 11/30/2020 Wilson

The guys were great they texted me on their way and showed up right when they said they would be there! They worked hard and got it done I definitely would recommend them and will use them again!

Aditya P

(5) 11/19/2020 Cary

Jordan, cam and dric went above and beyond in every possible way. If you have a move these are the guys who you want on your team. I only wish they were available during our unloading as well!

James P

(5) 11/5/2020 Raleigh

Jordan Humphrey was an outstanding young man. Took control of the job and crew. Answered all my requests for where I wanted things. Courteous & polite... Would call them back in a minute... Great job fellas...????

Mark H

(1) 10/28/2020 Raleigh

I had a 15-foot truck filled to capacity and I was on a strict time schedule to get it unloaded. I arranged for two movers for two hours from 10am to 12pm. The two movers arrived shortly after 11am. They were nice and polite, but at this point given my schedule I had already unloaded 90 percent of the truck myself. The only items left were large pieces that required two people. Those items were moved in less than 20 minutes. I spoke to customer service about a reduced rate since the movers were more than one hour late, moved 9 pieces and were there about 20 minutes. Customer service had the mover call me directly. They said they look into giving me a discount and call me back to confirm. That was one week ago. Still no response. I contacted customer service again today for an update and it was clear they were irritated with me. I will not use this service again and would not recommend them, not because of the two movers, but because of the lack of customer service.

Mover's response:
We apologize for any inconvenience. My name is Jordan Shannon and I was present on job. As previously mentioned . We both communicated a 11-12am arrival start . We arrived at 11:13am , job was completed by 11:30am. Hire helper operates 2 helper 2 hour minimum. Meaning if jobs takes 30min or 1hr . It’s still charged to a 2hr minimum . Our apologies on any misunderstanding of the policy.
- Humphrey Transportaion

Randall S

(2) 10/31/2020 Clayton

They changed their arrival time and never notified me. They dinged my wall, they did however give a credit for it but now it is something I have to fix. All my boxes were labeled or I gave instructions where to put items and that did not occur, i.e. I had two dressers that I asked to be put into the walk in closet and they were just put into the bedroom. They could fit easily because my wife and I did it later. The couch I was told could not be moved in without taking the feet off which I thought was odd since I had moved it in and out of 2 other houses. My father and I were able to move it in through the front door later. There were other little things, like some boxes being marked "this side up" and they just put them the other way. I did not see some of these items till after they left due to me seeing the truck was unloaded and assuming they put the items in the correct location upstairs as mentioned to, like the dressers, without having to go behind them and check.

Mover's response:
As specified when arrived . Hire helper doesn’t open until 9am . We had a 7am job. which arrival windows weren’t changed in system yet due to that. With me knowing prior to that. I brung 3 helpers instead of 2 for the convenience. Also when moving , bumps are likely to happen. We do our top tier best to avoid any damages . On site I provided a 10% discount to the order for a finger nail scratch. We do our best to satisfy each customer to best of our abilities. Thank you !
- Humphrey Transportaion

Kathi S

(5) 10/31/2020 Raleigh

On time- which was very early.
Jordon took the lead and got the job done quickly.

Jonathon R

(5) 10/25/2020 Raleigh

The guys were really friendly, worked very hard to get our furniture into the apartment. (To the third floor with heavy furniture btw) And they got it done super quick. 10/10

Service Area

We handle moves within 100 miles of Knightdale, NC 27545.

Get To Know Us

What can a customer expect after booking with you?

After booking with Humphrey Transportation, the customer can expect exceptional customer service. We treat every customer like family.

What can a customer expect on moving day if they hire you?

The customer can expect the team to arrive on time, and the team will be ready to work expeditiously, safely, and carefully.

How should a customer prepare for moving day?

The customer should prepare for moving day by contacting Humphrey Transportation to see what we can do to assist in the preparation. Also, if possible, the customer should have their items prepared to the moving package they selected.

What types of moves have you handled?

For now, Humphrey Transportation will perform local moves within a hundred mile radius. In addition, Humphrey will perform office moves.

What's your favorite part about being a mover?

The joy of helping people begin a new chapter in their life in a new residence.

What training do you provide your crew members?

Humphrey Transportation provides their crew members with proper lifting techniques, safe lifting techniques, customer service training, and the importance of customer satisfaction.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 7:00 AM - 2:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Hourly Price
$50/hr
for 2 movers after 2 hr min
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