PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,091 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,115 moves through HireAHelper

1,091 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

Manhattan, NY / Moving services within 10 miles

Booked on 4,115 moves through HireAHelper

1,091 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,091 reviews
92%
5%
1%
1%
0%

Madeline K

(5) 5/1/2021 Jersey City

Great experience with our movers from ProMove! They were on-time, prepared, and efficient. The two of them unloaded our 16’ storage container in 1 hr. Would recommend this service to a friend.

Kate F

(5) 4/29/2021 Brooklyn

They were great! Two extra guys came, all showed up on time and were done 30 minutes early. Super nice and had a great system going. Would definitely use them again!

Matt K

(5) 4/26/2021 Manhattan

These guys were awesome, one of the better moving teams I’ve used.

They were on time, efficient and professional. Would definitely use again.

Tara H

(2) 4/18/2021 Manhattan

I really wanted to give more stars, mainly because prior to the move, Kurt was very helpful. Especially through a really bad start in my move back to NYC. However, when the movers finally got there, this changed my entire experience.

They showed up as they were, with no dolly or any other similar items. This by itself would not have meant less than 5 stars. But then, despite my dad and uncle packing the truck in a manner which would allow for furniture/big pieces up first, the moving guys refused to take that stuff up first, even after my dad said something, saying small stuff first. I was in my apartment to direct them, so I did not know this conversation took place until much later. I noticed only boxes were coming up. I mentioned it to one of the guys and I was told "no, only the boxes are out." The reason this matters is so that these boxes could have been laid on top of the furniture and also would have allowed me to unpack some boxes as they came up.

Instead, due to my shoebox apartment, I was left with 30 large boxes taking up so much space we had to squeeze through to get around them. They even blocked my refrigerator (because there was ultimately no place else to put the **** boxes!), which meant I could not buy food nor keep any take out cold, for a couple days.

It took me almost a week to empty boxes due to shuffling to make room in other areas. I attempted to contact Kurt, left a voicemail, and never got a response again. So disappointed and honestly, can not recommend.

Mover's response:
Too many cooks? I am mostly conciliatory in my responses but, your dad and uncle seemed to know a little about loading a moving truck & packed larger heavier items first, so if the larger items are packed first then the smaller items have to come off first because they were packed last, FILO. Why would the moving labor helpers refuse to bring one item before another? C'mon now, they have to bring them all up anyway, it doesn't matter what the order is. Perhaps they could have staged boxes on the sidewalk and carried the furniture up first. You left a 5 star review on the day of the move but now 2 stars because your Dad and Uncle say it's not their fault why the boxes came up first? Communication was poor between your Dad & Uncle who were downstairs and yourself upstairs with the movers caught in the middle of the misunderstandings. Sorry the boxes caused you hardship and I wish everyone was on the same page so your unload would have gone smoother..... Kirk, ProMove team lead.
- PROMOVE

Madison M

(5) 4/25/2021 Brooklyn

Great movers!! Quick, efficient, and moved everything carefully/safely. Would highly recommend and would use them again!

Ellen J

(5) 4/24/2021 Forest Hills

They were extremely professional, efficient, and kind. I would recommend them to anyone

Brian D

(5) 4/20/2021 Manhattan

Excellent and quick, even worked around some issues I had with truck availability. Would highly recommend.

Greg S

(5) 4/17/2021 Manhattan

Both gentlemen on time and worked very hard to move all items out of the rental truck into my daughters 5 story walk up!
Hard work indeed.
Got a studio apartment worth of furniture moved within two hours.

Juan M

(5) 4/15/2021 Hoboken

Fantastic help made the move very easy

Jamie B

(5) 4/17/2021 Hoboken

Fast, efficient and even helped us with tons of loose items that weren’t packed in boxes. Highly recommend!!

Service Area

We handle moves within 10 miles of Manhattan, NY 10016.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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