Big Boy Gentle Moving - A Local Pensacola Moving Company

(4.7 out of 5 / 320 reviews)

Pensacola, FL / Moving services within 100 miles

Booked on 1,287 moves through HireAHelper

320 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

10 years in business

Pensacola, FL / Moving services within 100 miles

Booked on 1,287 moves through HireAHelper

320 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

10 years in business


One of Pensacola's Favorite Moving Companies

A Note from HireAHelper

We love working with Big Boy Gentle Moving because they pride themselves in taking care of their Pensacola, FL neighbors. After several years moving in and around Pensacola we believe you'll love working with them too!

Relocation with Big Boy Gentle Moving

Bring your furniture and boxes we bring dolly tools skills muscle good mood a whole vibe we are currently 1st in the area also please view our ad on craigslist to see pictures of our work we do not steal items or drop items we take care of items we are well trained and very professional we are licensed and insured we do specialize in long distance moving book today book right now we do not force our customers for a review full service long distance move starting at $8000 and we come to you we have 3+ reference for state to state moving we also do slabs on concrete

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Pensacola area customers. Unedited, unfiltered reviews of Big Boy Gentle Moving.

4.7
320 reviews
88%
5%
3%
3%
2%

Amanda S

(2) 2/25/2021 Crestview

Started out good. Showed up on time, got right to work moving things around. Then the phone calls started coming in. I found one helper standing around on the phone several times. They weren’t loading the truck effectively or with any care for my stuff. We ended up having to select stuff to leave behind in the end because somehow my 3 bedroom apartment didn’t fit on a 26’ Budget truck. When we arrived at our location so many of our items were broken or scratched up. I would think at the rate they charge that they would’ve done a much better job caring for my stuff.

Mover's response:
3 bedroom with full garage You had no official moving blankets yes your things did not fit because you had a lot of things you did not have enough room and that is not our fault when we left the moving van was full simple you guys needed another moving van with stimulus cheks and taxes people accumulate a lot more things whoever was driving did not care about the things in the bak of moving van because your things was broken not handling your things with care we handle every item with care your things was not broken when loading on moving van or walls scratched up now when you guys leave we have no control over anything next time drive more safe Florida to Colorado is 29 hours that is very long for a inexperienced driver I had to park the moving van for you guys that is not our job now we do offer long distance driving if the price if right for this order we was hired to load and we loaded the moving van the 4 hours you booked I don’t understand I feel like you being petty but sorry for inconvenience and not one time did I see my helper on his phone I know I was on the phone I am the owner and sometimes I have to answer
- Big Boy Gentle Moving

Mike B

(5) 2/11/2021 Gulf Shores

Kenny and his assistant did a good job of moving our condo furnishings to a storage facility. They were very pleasant to work with. I would use them again in the future.

My move actually took only 2.5 hours. I wish I would have known that they would have been that efficient and booked them for 2 hours instead of 4. Company policy does not provide any refund or future credit for unused time. I didn't notice that fine print when I was arranging for my move. Instead if you book for less time, you will be charged if it takes more time that you anticipated.

Mover's response:
Thank you and remember call me and I got you next move
- Big Boy Gentle Moving

Stephanie H

(2) 1/19/2021 Milton

Do not recommend this company; read all reviews and negative responses from owner before deciding who to hire. Initially informed no furniture was packed in the container. Decided to verify items left after work and after briefly talking with Kenneth. Turns out most furniture was packed; the crew finished 2 hours early. Kenneth Gardner was unprofessional on the phone and in text messages; then lies when not receiving a positive review. House was ready before their arrival, items to move were boxed and furniture wrapped. Texts from Kenneth "You shouldn't have to hire nobody if you had a husband and dad there have a good day" and "you guys are racist".

Mover's response:
How is it inappropriate you was not there yes you her mother yes you paid for the move and they sent you the review she had to call you to release the money but you was not at the loading address it was your daughter you called my phone and her husband being rude I never reached out to you guys ever i texted you the same thing on this review so you see it you guys was not ready simple it is not our fault you guys was not ready we are not in the business of sloppy work plus nothing was mentioned about loading heavy items only I was walked around entire house and showed what items go and it included boxes as far as the stuff that was loaded it was put on safely correctly and will make it to final destination container was completely full no space sorry for the inconvenience (updated) Ma’am when you are moving long distance with a container you cannot just load heavy stuff that is in-town move only you must mix it up with boxes and build up you did not have enough room even if I loaded all big items she still would not have room majority of her items was not wrapped and ready I loaded the items that I felt was safe for the type of option move (update new message) yes I did say that because that is how I feel we did everything she asked after she confined herself in a room and did not come out not too look at her own pod she didn’t even look me in my eyes when we fist bumped introducing myself and the other two guys with me you cannot be mad about how I feel I deal with customers everyday and your actions showed me just that that sofa must could not stand up in the new pod so I was right that’s why you still harassing me where is the original response where you said boxes was not going just big items and the other things that were said now you saying boxes was to go we only had big items to move stop changing your response because you confused the sofa was not wrapped the dining room table was not wrapped the desk was not wrapped why she never came out the room Why? You say I am unprofessional I say you a bad customer and it don’t matter how much money you offer I would never help you guys with anything For my future customer the things she referring too was said well after job when she got on the review lying and it is showing right now I was very calm over the phone and text when I said you shouldn’t hire anybody if you got a husband and dad I was referrring to your actions obviously you didn’t like are presence there and how we work you did not like so it is best they do it simple I love all my customers and treat all them the same when you go through and look at my bad reviews look at the good ones also....Book today and know a peace of mind is coming
- Big Boy Gentle Moving

Michelle C

(5) 12/11/2020 Pensacola

Kenny and his crew were here to work and knocked this big job out in an hour!! Impressive!! Friendly guys and hard workers! Definitely recommend!! A++++

Robyn W

(5) 10/27/2020 Cantonment

Thank you for a great job.

Mover's response:
Teamwork
- Big Boy Gentle Moving

Ricky C

(5) 10/21/2020 Spanish Fort

Very friendly. Was careful with our things. Finished very quickly. Would recommend them.

Bruce C

(5) 10/11/2020 Gulf Shores

On time, very courteous and professional. Will use them again.

Hal J

(5) 10/6/2020 Foley

Kenny and Jericho were great workers and great people. They were very carefully moving about the house and very caring for our possessions. I would definitely use them again. Thanks men for your time and energy!!

Keith G

(5) 9/23/2020 Spanish Fort

professional
Good communication
hard working
definitely will use them again

Danica E

(5) 9/1/2020 Crestview

If you're looking for friendly, down to earth people who will work hard and not waste time-- these are definitely the guys!
They went above and beyond helping my family of girls move from Crestview to Pensacola.

If I ever had another move, I know exactly who to hire! They are so professional and pleasant.

Thank you guys! I hope you're doing well after the storm!

Service Area

We handle moves within 100 miles of Pensacola, FL 32503.

Get To Know Us

What can a customer expect after booking with you?

A phone call and peace of mind

What can a customer expect on moving day if they hire you?

Ready to work no lolley gagging get it done attitude

How should a customer prepare for moving day?

Have all boxes closed up ready to go

What types of moves have you handled?

Local long distance big company moves

What's your favorite part about being a mover?

Seeing different items customers have (Furniture) bring in different houses

What training do you provide your crew members?

On the job training hands on each and every job

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$55.00/ea.
Rope:
$40.00/ea.

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Hourly Price
$250/hr
for 2 movers after 2 hr min
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