Rocket Pro Movers - A Local Hayden Moving Company

(4.6 out of 5 / 16 reviews)

Hayden, ID / Moving services within 100 miles

Booked on 94 moves through HireAHelper

16 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

6 years in business

Hayden, ID / Moving services within 100 miles

Booked on 94 moves through HireAHelper

16 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

6 years in business


One of Hayden's Favorite Moving Companies

A Note from HireAHelper

We love working with Rocket Pro Movers because they pride themselves in taking care of their Hayden, ID neighbors. After several years moving in and around Hayden we believe you'll love working with them too!

Relocation with Rocket Pro Movers

We are locally owned/owner operated business that have been moving families in North Idaho and around the country for Over 10 years. Our Family has enjoyed Living In Coeur d’Alene for the last 15 years! We are a punctual, presentable and affordable moving company. Our pro movers have moved everything from smaller local residential moves, (state to state) interstate moving , pianos, gun safes, to commercial and corporate offices. We get the job done right, we move you safely and efficiently. We Provide the truck and as many pro movers necessary for your move, however if you just need help with your loading or unloading we can assist with that aswell. We also have special handtrucks for heavy items and all the equipment we would ever need to get the job done right. We will provide as many movers as you need up to 10. OUR SERVICES *full moving service* *long distance instate moves(intrastate) *moving out of state (interstate) *Local residetial moves *loading/unloading labor only *delivery *piano *safes *commercial offices Thank you for looking!

Credentials

Licensed Business:
License Number
3305933
Issuing City
Idaho
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
CENTURY SURETY CO
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
state fund insurance
MC/State License:
MC #
1049401
DOT #
3306190
State Lic/Cert Name
3305933
State Lic/Cert Number
3305933

Moving Reviews

Real Hayden area customers. Unedited, unfiltered reviews of Rocket Pro Movers.

4.6
16 reviews
81%
6%
0%
12%
0%

Ann J

(5) 6/29/2023 Rathdrum

Helpful professional Team. Made it almost painless!

Mark B

(4) 1/22/2022 Spokane

The two helpers were great, except they arrived 30 minutes after the start time window had expired. Other than that, they worked hard, asked for and followed instructions, and had great personalities

Katie B

(2) 8/6/2021 Post Falls

The process started out okay, but they took too many smoke breaks (one break was literally over 20 minutes), they were rough on our stuff, and one of them wasn't following directions and broke something. It was great that they were able to do next day service, but next time I would choose someone else even if I have to wait.

Mover's response:
Hello Katie, thank you for taking the time to express the problems you had with our company. We take what our customers have to say very seriously. Im sorry you had a poor experience with us and we acknowledge the time management of your move was not up to satisfatory. I hope the 45min that we took off your bill was enough to compensate for our team members. We take full responsibility and are discussing with our team now about limiting their break times within employment guidelines. I'm glad we were able to speak on the phone about how to reconcile your experience with us and we will be using your feedback to improve our customer service going forward. Thank you
- Rocket Pro Movers

Jenny A

(5) 6/7/2021 Post Falls

Fantastic customer service from start to finish. The movers were knowledgeable and hard working. They arrived on time, asked great questions to make sure they were giving me the best service they could and prioritizing what was important to me. HIGHLY RECOMMEND THEM.

Arvid J

(5) 4/11/2021 Colbert

On time, respectful, efficient and careful not to damage anything. We would use them again.

Gary F

(5) 3/21/2021 Post Falls

They were 2 young men They did a wonderful job thanks Gary

Lucas M

(5) 10/20/2020 Hayden

They did a great job on split days. On time, quick work, great crew on both days.

Melissa G

(5) 1/10/2020 Coeur D Alene

As in my last review, I said I would use them again when I bought a home (Which was much sooner than I thought), and I did. And we completely the move st the start of a long snow storm. I have zero complaints- time management was excellent. But here’s the real thing- I had rented a different sized truck and different company truck for the move.... not realizing it wasn’t the exact same size as before- so this was my error. Matt quickly realized the move could not be completed in one trip. As the snow storm had started to really pick up, they offered to complete 2 trips to get all of my things there by end of day. They most certainly weren’t obligated to do that and I sincerely appreciate it.... because who else really is going to move your stuff on a moments notice during a fairly heavy snow storm on a Friday night (and lots of snow for more than a week after) Yes, they were obviously going to get paid the extra hourly rate.... but they weren’t required to do it. I think they saw the pinch I was in and are just a good group.
As for my stuff, I can’t really find a nick or scratch anywhere. Nothing broken. Nothing damaged. Even the walls of both homes... Nada. No scratches, scuffs or dents. Everything disassembled and reassembled without issue. They still have their own tools and arrive on time.
While I hope to not have to move again for a long time, I could not recommend this group enough to anyone who needs movers. Thank you, guys and gal, for your hard work- it’s so very appreciated. :)

David C

(5) 10/13/2019 Coeur D Alene

Excellent

Melissa G

(5) 7/23/2019 Coeur D Alene

1 mover showed up early and the other 3 showed up on time. No major issues- they took good care of my things, personable, communicative, and easily directable. They even brought a big set of tools for assembly and problem solved on the spot. Only thing I'd keep an eye on is time management- got a little out of hand and took a bit longer than it should have (I knew it would go over the estimate, but not by double). Not quite as organized. But with all of the movers I have used over the last several years, I'd still recommend them and hire them again because their attitude and service was fantastic and they treated my stuff well. I know I'll be moving again in 1-2 years when I buy a home and I'd use them again because all of the pros far outweighted the one quite minor con.

Service Area

We handle moves within 100 miles of Coeur D Alene, ID 83814.

Get To Know Us

What can a customer expect after booking with you?

At Rocket Movers we hold ourselves to the Highest Quality Standards by providing Outstanding Customer Service from the fist call and even after your move is completed. Everyone of our movers are Background Checked, Drug Tested and Medically Certified per FMCSA requirements. Rocket Movers provides White Glove, World Class Moving Services all across the United States. We Love seeing our customers smiling faces after their move is complete.

What can a customer expect on moving day if they hire you?

Punctual, Presentable, Professional Movers. We take pride in getting the Opportunity to assist each and every customer with statistically one of the most stressful life events- Moving!

How should a customer prepare for moving day?

Our Rocket Proffesionals suggest that you pack as many small items you can into boxes Including TV's, mattresses, pictures and paintings. By having all your items ready to be loaded, it will speed up the moving process tremendously. Which will save you money, time and the chance of anything getting damaged.

What types of moves have you handled?

Whether you're moving across town or across the county we will get you there! We have experience with all types of moves including, Local small 1 bedroom moves to Large 12,000sqft Mansions moving 3,000 miles away. We can also assist you with Relocating your Business or Commercial Office. We have the right Equipment and training to move Specialty Medical Equipment, Physical Therapy Offices, Schools Hotels, and Retirement homes including Heavy items such as Hottub's, Gun safes, Pool-table's etc.

What's your favorite part about being a mover?

At Rocket, our professional movers go above and beyond the typical rough non-background checked moving companies in the area. We take pride in our work and enjoy the variety aspect of moving, everyday is different! We also enjoy the workout we get while working hard for you, we don't need Gym memberships! One of the best aspects of Being a Pro Mover is the opportunity to travel and see many parts of our Beautiful Country! We Love what we do!

What training do you provide your crew members?

We provide in house training for all our movers. We start with 6 weeks of basic training such as how to wrap furniture in quality moving blankets in a Manner to minimize the chance of damage, how to protect floors, walls, doors and stair railings. At Rocket Movers we also train our Movers in the art of packing trucks and moving containers to minimize wasted space saving additional trips and money. Our Rocket Movers have the opportunity to become Certified Pro Movers by completing all requirements.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$20.00/ea.

Hours

Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$180/hr
for 2 movers after 3 hr min
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