Pack and Go Moving and Cleaning - A Local Spring Lake Moving Company

(4.8 out of 5 / 525 reviews)

Spring Lake, NC / Moving services within 95 miles

Booked on 1,608 moves through HireAHelper

525 Verified Customer Reviews

Open Today - 9:00 AM - 6:00 PM

11 years in business

Spring Lake, NC / Moving services within 95 miles

Booked on 1,608 moves through HireAHelper

525 Verified Customer Reviews

Open Today - 9:00 AM - 6:00 PM

11 years in business


One of Spring Lake's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack and Go Moving and Cleaning because they pride themselves in taking care of their Spring Lake, NC neighbors. After several years moving in and around Spring Lake we believe you'll love working with them too!

Relocation with Pack and Go Moving and Cleaning

Due to covid-19 things have changed within our company. All movers are temperature checked before work and still drug free. If you read the reviews of others you'll see these other companies are showing up under the influence to customers jobs. Marijuana use makes you more susceptible to the coronavirus which means you can contract and spread it unknowingly and we won't put your family at risk like that. I'll bet my company there's no man on this site that can out load me because WE ARE THE BEST with 1100 plus moves on this site alone, over 2500 completed under or belt and ZERO No-Shows. Our reviews say it all. We are North Carolina's best moving labor company and "Above and beyond" is our motto. Dont forget to ask about our move out cleaning specials. Here at Pack and Go Moving & Cleaning Services, customer service is our #1 priority. (Please remember that our customers aren't the professionals and sometimes book for a certain amount of time and more time is needed to complete their job. This could make us tardy for our next job and this could be you, so keep in mind we want to always be on time but finishing the job is just as important.) Our employees are professional, courteous, respectful, and hard working. Here on Hire A Helper we strive for 5 stars on every job. We know it takes one time to impress or disappoint and failure is not an option. So Don't take chances with other companies that could possibly forget about you or can't deliver 5 star performances every time and be sure to book with Pack and Go Moving because "Moving Is Not A Profession Without Professional Movers."

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Spring Lake area customers. Unedited, unfiltered reviews of Pack and Go Moving and Cleaning.

4.8
525 reviews
89%
5%
1%
4%
1%

Gloria C

(5) 7/12/2019 Raeford

They were courteous, friendly and moved all of my property with care and packed the truck very neatly. If I ever know anyone in Raeford that need help with their moving needs I will definitely recommend Pack and go with Vernon Jones.

James W

(5) 7/10/2019 Garner

These guys were very helpful Vernon and crew was running a little late but the company kept me informed on arrival eta. The loaded my POD efficiently and I would definitely use them again.

Christian K

(5) 7/10/2019 Fayetteville

The crew that should were very friendly, professional and punctual. I couldn’t have asked for better people.

Richard M

(4) 7/1/2019 Fayetteville

They arrived right on time and completed the job well within the time frame I requested. They worked hard and overall I was OK with their work. However they were careless with the furniture as they loaded it on the truck. I was not aware that they were not using the furniture pads I had rented for that purpose. The result was some minor scratching on our furniture. Also their loading of a 20' truck was not very efficient. They barely had room in the truck for a one bedroom home. They admitted they would have packed it differently, but they thought they had too much room in a truck that size.

Katrina D

(3) 6/27/2019 Fayetteville

The movers I had were excellent however communication with the company was not a strong suit. Unlike HireAHelper tells you, they did not contact me within 24 hours and it took repeated phone calls on my end to confirm the dates. The day of, they were late and I had to call to make sure they were coming. They said there was an issue with one of the tires and they would be there within an hour. They were an additional half hour later than that estimate. The workers themselves were lovely, efficient and loaded everything in a timely manner and it seemed to be well packed.

Timothy C

(5) 7/6/2019 Fuquay Varina

On time and very courteous. Definitely recommend them.

Patricia F

(5) 7/2/2019 Durham

Men were courteous, efficient and hard working! Great job!

Kristen P

(2) 6/29/2019 Durham

While the movers were scheduled to come for 2 hours and arrive between 5-6 pm, they called just after 3 pm to say they were 15 minutes away. We had planned our day to be ready for them by 5 and has specifically requested that time, so while I suppose it is better to be early than late, it did force us to scramble at the last second. The movers themselves did a fine job, one of the movers was especially helpful and nice.

Mover's response:
I really do apologize for the delay with the cleaning portion of your job and I did everything I could to get to you as fast as possible. I did have a lady call out and I ended up having to come out myself with a strained lower lumbar and was willing to accommodate you as my customer. It was very unfortunate that I drove 1 1/2 hrs trying to get to you only for you to cancel when I was 5 mins away. I spent money and time and still accepted the cancellation with no hassle or strife. I apologize for the men getting there early for your move as I didn't know they were that early or I would have stopped them and sent them for lunch to blow some time away. but once again I apologize for the delay on your clean but I was willing to go against my doctors orders to accommodate you only to be turned away 5 mins away.
- Pack and Go Moving and Cleaning

Jennifer R

(1) 6/23/2019 Holly Springs

My furniture and appliances were scratched, dented, and damaged badly. There was no organization of the stuff being loaded. My fiancé had to help rearrange and move stuff while sick and in severe back pain. We hired movers from Craig’s list afterwards and had a 110 times better experience and outcome. I would never hire or recommend this company to anyone.

Mover's response:
I really want to apologize for this incident and sometimes accidents happen because we're not perfect even when we try to be. Its clear that your crew didn't live up to expectation of previous reviews. I wish you would have given our office a call and spoken with someone about the situation because we could have resolved this matter for you. I tried to let that crew go on their own for the first time which will clearly be their last time. I do apologize on behalf of our company and will give you a major discount if you ever use our services again and I will personally come out and load or unload the truck myself.
- Pack and Go Moving and Cleaning

Barbra B

(5) 6/22/2019 Hope Mills

We are finally moved in.
They worked hard in 90 degree weather.
I hope I never have to move again but will recommend them to my family and friends.
Thanks guys

Service Area

We handle moves within 95 miles of Spring Lake, NC 28390.

Get To Know Us

What can a customer expect after booking with you?

You should expect the best and nothing less. We train to give our all and take care of our customers belongings.

What can a customer expect on moving day if they hire you?

On moving day you should expect to be impressed beyond belief because we accell above expectations.

How should a customer prepare for moving day?

You as a customer should be sure all boxes are taped well and be sure to have more than enough moving blankets for us to protect your furniture.

What types of moves have you handled?

There is no move we cant handle. We've moved people from one side of the country to the other in a matter of days.

What's your favorite part about being a mover?

My favorite part about being a mover is the fact that I'm the best and no man on this site can out load or pack me and I say that with the utmost confidence.

What training do you provide your crew members?

My Crew members get on the job training because this job can only be learned with your hands on the furniture.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$15.00/ea.

Hours

Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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