Morris Moving and Storage LLC - A Local Spring Moving Company

(4.7 out of 5 / 1,118 reviews)

Spring, TX / Moving services within 100 miles

Booked on 4,590 moves through HireAHelper

1,118 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

11 years in business

Spring, TX / Moving services within 100 miles

Booked on 4,590 moves through HireAHelper

1,118 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

11 years in business


One of Spring's Favorite Moving Companies

A Note from HireAHelper

We love working with Morris Moving and Storage LLC because they pride themselves in taking care of their Spring, TX neighbors. After several years moving in and around Spring we believe you'll love working with them too!

Relocation with Morris Moving and Storage LLC

Our rates reflect our quality of service. As moving labor gets more competitive new labor providers drop their rates lower and lower to compete. Our experience and quality are second to none. So don't book the cheapest movers book the most experienced movers. Check our reviews here as well as on Google. Moving and Moving Labor is our business...We take pride in our work, and our customers are our number one priority. Need Long Distance Movers? We can help! We have been serving the Moving and Storage Industry for over 25 years, and only employ professional and efficient movers. Fast and Dependable

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Credentials

Licensed Business:
License Number
v163282
Issuing City
Harris Co
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance company
MC/State License:
MC #
1138388
DOT #
2388556
State Lic/Cert Name
009754595C
State Lic/Cert Number
009754595C

Moving Reviews

Real Spring area customers. Unedited, unfiltered reviews of Morris Moving and Storage LLC .

4.7
1,118 reviews
87%
4%
3%
4%
2%

Rebekah P

(2) 10/7/2023 Cypress

Originally, the move was scheduled for 10am, 2 helpers for 3 hours to move a 1 bedroom apartment. When Morris Moving (MM) called to confirm, they also asked to reschedule to an earlier time. Unfortunately, I could not, so we changed the time to 2pm. I have medical issues and asked them to wear masks. MM assured me this was no problem.

Bottom Line: While there were strong positives, they were overrun by small and not-so-small negatives. I wouldn't hire them again unfortunately. If you pack things in big boxes and don't have health issues, maybe you'll have a better experience. This is a detailed review of all the high and low points. I hope it's helpful.


The Good:
- The helpers, J. and A., arrived on time wearing company shirts (looking professional) and with with masks as requested

- Both helpers were careful with my furniture (more than the furniture store delivery folks -- this was excellent)

- So far, I haven't found any damage to any of my things! Really happy about that.

- A. was very kind the whole time


The Bad:
- Both helpers said they were already tired when they arrived, because the previous move was exhausting (I think this is part of why they took longer on my move, and it's frustrating when originally I asked for a morning time that might have avoided this)

- I had to remind J. to wear his mask at least 6 times. At the end of the move, J. asked about my medical condition. I felt uncomfortable but shared some information with him (I try to be open and honest within reason if people ask). He listened with a skeptical look on his face. Then he said something to the effect of, I was lucky it was a cool day or he would've refused to wear a mask...as though he thought my medical risks were not worth the discomfort. (I wear a mask all the time, even on hot days, so I do sympathize, but we're talking life-altering medical risks for me...and MM assured me it was no problem. If that's not true, they shouldn't have taken the job)

- I asked them to also empty a small storage area. They said they did, but later I found they left several gallons of water behind. I'll have to do this myself now.

- I had to explicitly tell them not to place large furniture in front of other people's apartment doors. That blew my mind..... what if someone had opened the door and fallen over the furniture? It's dangerous and rude to my neighbors.

- J. constantly complained about the amount of things I had, and how I had packed them (too many small boxes in his opinion). I have a lot of hobbies, and love to read, so I thought I was doing them a favor by packing small boxes of heavy books/etc that wouldn't break their backs...but apparently not. I didn't appreciate the constant criticism/commentary.

- J. answered strangers' questions about me (was I moving in or out, etc), which made me extremely uncomfortable. I'm a private person, and didn't want random people to know my business. I didn't speak up about it, because i was so shocked and tired. Maybe if I did, it wouldn't have happened again :(

- Hire a Helper sent me a text at the end of my window (that meant they were 4 hrs in...). The text told me to discuss extra time with the helpers. J. told me not to worry about it (which I thought meant they wouldn't nickel and dime me), but it would probably be 30 more mins. At the end, he called Hire a Helper and told them we had to change the time to 4 hrs and 45 mins (without discussing that with me first).... What could I say at that point. They had been working that long (including driving time in between locations). But was it all my fault they had taken so long? I didn't think so - they came already tired and took a long time to do every step. Exhausted and more than ready for them to go, I just paid it.

Mover's response:
Sorry to hear about your dissatisfaction with your move. We originally offered you a morning moving time but you declined due to your medical issues, so that placed you second in the day.

The Josh and Austin completed a moved that was booked for 4 hours and 15 minutes in 4 hours and 30 minutes using an unreserved elevator while sharing it with the entire building. The nice thing is that our crew did a great job and all your furniture and personal items arrived in great condition. Our crew did mention they felt uncomfortable with how you talked to them and that they removed their mask in the elevator and hallways before returning to your apartment, and you would meet them or approach them and request they put them on before they had a chance to, or you would walk out to the truck and ask them to put their mask on while they are outside. These guys have a hard job and do their best to please each and every customer, but sometimes people have unrealistic expectations. We always encourage our customers to call during the move if there’s something we can do to make their move smoother, but we received no such call from you. Our crew worked hard and tried to make you feel as comfortable as possible despite the uncomfortable situation.

Thanks again for your business.
- Morris Moving and Storage LLC

Lisa S

(5) 10/4/2023 Katy

They were very well mannered and did the job very well. Highly recommend

Logan W

(5) 10/4/2023 Magnolia

Austin and Josh were excellent! They did an excellent job packing our items and took great care with them. Would request them personally again!

Austin W

(4) 9/8/2022 Richmond

The guys did a very good job. We had extremely heavy furniture and they got it moved in time.

Renee T

(5) 9/22/2023 Houston

Joshua and Marcel are a great team! They were on time, hard working and efficient. They were respectful and very positive while at our home! I would highly recommend them and Morris Moving Company!

Mark H

(5) 8/24/2023 Coldspring

They arrived on time and were efficient and careful not to damage things. I would definitely call on them again.

Michael B

(5) 8/29/2023 Houston

Crew was awesome getting a three bedrooms packed in a Pod and UHaul. Joshua and the team did great!

Patti C

(5) 8/29/2023 Katy

Hard-working, punctual and pleasant. I would use them again. In fact, I have two other pods to unpack, and I will be using them for those. Good job!

Ted H

(5) 8/24/2023 Conroe

Very good communication and scheduling to address any potential changes, which is essential since moving company are always not punctual, so the unpacking time may vary.

Gwen S

(5) 8/26/2023 Houston

Absolutely amazing and efficient service. All 3 individuals were extremely personable, kind and trustworthy. The service was more than exceptional and I would recommend 1000%

Service Area

We handle moves within 100 miles of Spring, TX 77379.

We also service the Austin area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

We will contact you to discuss and details of your move that weren't included in your booking notes.

What can a customer expect on moving day if they hire you?

Our movers arrive and ask for a quick walkthrough of the property, and at this time you should express any concerns you have or special request you may have.

How should a customer prepare for moving day?

Try to make sure boxes are sealed and ready to be moved, if there are any items not to be moved please make sure they are marked.

What types of moves have you handled?

We handle all types of moves, from local, long distance, residential and commercial.

What's your favorite part about being a mover?

We enjoy the diversity of clientele we see on a daily basis. We love hearing our customers stories and memories of the previous home and plans for their new home.

What training do you provide your crew members?

Our Movers are sent out with veteran movers with over 5 years experience to learn the ropes, the do's and don'ts of moving.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (always included, no fee)
Furniture dolly or straps:
always included, no fee
Furniture dolly, hand truck, or straps:
[not available at all locations], (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
Please request, ($30.00/ea.)
Rope:
$5.00/ea.

Hours

Sunday: 10:00 AM - 9:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$74/hr
for 2 movers after 2 hr min
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