Helpful Movers - A Local Tacoma Moving Company

(4.7 out of 5 / 1,015 reviews)

Tacoma, WA / Moving services within 36 miles

Booked on 3,962 moves through HireAHelper

1,015 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

10 years in business

Tacoma, WA / Moving services within 36 miles

Booked on 3,962 moves through HireAHelper

1,015 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

10 years in business


One of Tacoma's Favorite Moving Companies

A Note from HireAHelper

We love working with Helpful Movers because they pride themselves in taking care of their Tacoma, WA neighbors. After several years moving in and around Tacoma we believe you'll love working with them too!

Relocation with Helpful Movers

After 7 years in business, our goal at Helpful Movers has always been to make your move as stress free as it can be, all of our crews are courteous, polite, and helpful with anything needing to be done. We always treat your items with the utmost care just like they were our own. We disassemble/reassemble furniture except reassembly of cribs and bunkbeds due to safety. We cover anywhere from Seattle to Olympia to Bremerton. We offer out of state moves and we can also supply a company truck for in state moves if needed, please call for pricing. Booking with us ensures your move will be smooth and seamless.

Credentials

Licensed Business:
License Number
6018535
Issuing City
Washington State
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
United Financial Casualty Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Tacoma area customers. Unedited, unfiltered reviews of Helpful Movers.

4.7
1,015 reviews
85%
7%
3%
4%
1%

Diana W

(5) 4/3/2019 Tacoma

They were great.

Abell S

(5) 4/12/2019 Tacoma

The guys were friendly and efficient. They brought plastic wrap, and utilized it with the moving blankets we got to ensure all of our furniture was protected. They did such a wonderful tetris-ing of our belongings that we only used about half the truck! They even stayed a couple of extra minutes to finish tying everything up. I would definitely use them again and have already directly recommended them to a friend. Thanks Helpful Movers for making a really stressful day a little easier!

Jack T

(2) 4/9/2019 Bonney Lake

Not the best service in helping with loading the Pod we had. They did show up within the window. Once they were finished, the Day after they left I noticed that I had to load the last few things and noticed that our boys dressers were loaded and I did mention that none of their beds and furniture goes in the Pod. They left a lot of open spaces in the Pod but I had told them to load or washer and dryer, but couldn't fit, they did move those downstairs in the garage. I have a heart condition and couldn't do this my self but I didn't want to call them back so I ended up slowly moving the dressers out and loading the washer and dryer into the Pod including 20 or more boxes into the Pod. If it wasn't for my congestive heart failure i could of did this myself. while going through and cleaning the house I noticed one of our lamps were broken the dresser these were on was loaded in the Pod so not sure if it was knocked down in the process of moving it. They could of at least said something. we had just replaced the carpeting do to the request of the new owners and there was a black dirt mark on new carpets we don't even let our kids drink water on them and these guys should of known the carpets were new or at least taken their shoes off. I wasn't there to baby sit them. You asked me for a review so I gave it.
I have them scheduled to come to the new house to unload and I am really considering to change.
thank you.

Mover's response:
Jack,

Let's address your issues 1 by 1, the reason you had to finish loading the last few items was because you wanted to stay in your 2hr time frame and when the job hit 2.5hrs you asked the crew to stop since there were only very small items left telling them that you would handle the rest.
2. You instructed the crew to load all furniture except a bed for you to sleep on, that included the dressers and beds which they asked you several times about before loading them
3. The ONLY reason there was open space in the pod was because you were in fact standing at the pod telling them EXACTLY how and where you wanted everything put!
4. Due to you having us load the pod the way you wanted the washer and dryer wouldn't fit, now had you let us load the pod the way it should of been loaded everything would've fit perfectly.
5. We did not knock down nor break any of your lamps, and we also didn't do any damage to your carpet either. You insisted we use your dolly and Justin informed you we had our own professional dolly as well as the fact that your dolly was leaking rusty water out of the side of each wheel from having been sitting outside in the rain. Even with that knowledge you still insisted they use your dolly and yet the crew still picked the dolly up and carried it over the carpet onto the hardwood floors just to make sure it didn't do any damage to your carpet.
6. As to your statement about not letting your kids eat on the carpet, if that was also true then why did the crew have to move furniture around them while they were on the carpet eating lunch? Also what your saying is every time the crew came in and out of your home they should of taken their shoes off? Do you realize how much time that would of added to your move? You could of purchased any number of products to protect your carpet but failed to do so and never asked for us to provide anything either it was never brought up.
7. Jack your last point about considering canceling you need not worry about that, I have already canceled the next job with you. I will not tolerate someone lying about our service provided and then be expected to provide you with service again.
I will also add this note, the crew that was provided to you for your job Mark and Justin have done well over 1000 load/Unload of pods and also are so highly recommended that they are the crew that does most of the western washington corporate hireahelper moves! So that really begs the question from me and to probably anyone else who reads this review, who is being truthful here?
- Helpful Movers

Patricia G

(5) 4/6/2019 Kent

Helpful Movers is an excellent company to hire if you really need to get moving! I had no clue how I was going to get me and my 4 year old moved while also taking a full college course load! Chad and Kerry(I think that was his name?) were excellent! Professional and efficient! I didn't have to "micromanage" and they went above and beyond after my paid time was up! I was also very happy with the pricing! There were no surprise fees or upcharges which was my main reason for choosing them. I'm on a tight budget and the money was well spent! They don't charge for stairs either!! Yay!! Helpful Movers! Thank you so much! I will definitely be using their services again!

Laurie P

(5) 4/4/2019 Seattle

Your movers were efficient, careful and courteous. I would definitely use this service again.

Ata M

(1) 4/2/2019 Sammamish

I would not recommend this out fit to my worst enemy. This out fit does not follow normal ethical business practices when in with their customers. They misrepresent their services, and in my opinion, exploit hiring young kids, only for their own lion share of the proceed from any transaction.
Hire A Helper would do all of us consumers a great service by not recommending and/or associating themselves with HELPFUL MOVERS.
Please, Please do not subject any one to the ordeal I went through with this out fit. I know for fact I would not myself use or recommend this out fit to any one.
My sincere thanks to Lissette from HIREAHELPER Helper Support organization who appreciated the dilemma I was facing and who assisted in resolving the situation I was in.
Once again Thank You Lissette.

Mover's response:
Ata, as I don't normally respond to reviews on here but let them stand on their own merit, you have left absolutely no choice but to respond to your absurd review! You never once complained about our service to anyone at our company at anytime and your first complaint to hireahelper only came when it came time to pay your bill!! Then your complaint was primarily about the vehicle the crew drove to your house? Not about service provided at all, not about anything regarding your move. Then to top it off you never said anything about delivery of your goods to your new place? Nothing came damaged, nothing was destroyed and yet you still had the nerve to not pay your bill. We have been working with Hireahelper over 4 years and have been in this business for many more and you are the 1st customer we have ever dealt with who's only complaint was the crews vehicle? You however got what you wanted for your moving services so good job to you and we hope you feel great about your accomplishments. Hopefully your unloading service provider got paid. Good day to you!
- Helpful Movers

Leroy N

(5) 4/4/2019 Seattle

Did a great job. Were quick and efficient.

Nancy W

(5) 3/27/2019 Renton

Best I have ever had help me. Thank you so much.

Eleanor O

(5) 3/11/2019 University Place

Two very courteous, strong and helpful guys. They packed our things with skill and care. Great job. Highly recommended

Leslie H

(4) 3/10/2019 Olympia

They did a good job. It was right on the time I hired them for. A few scuffs on my newly painted walls, but it would have been worse if I had done it myself. Overall a good job.

Service Area

We handle moves within 36 miles of Tacoma, WA 98422.

Get To Know Us

What can a customer expect after booking with you?

We will give you a call as soon as possible to get all of the details for your move confirmed and also go through your move with you to discuss any additional information that may happen for your move. Also we will be able to answer any questions you may have regarding your move.

What can a customer expect on moving day if they hire you?

Once we arrive onsite we will do a brief walk through and then we will get started by prepping any furniture for loading and proceed to loading your Pod, Truck or Trailer.

How should a customer prepare for moving day?

The best way to prepare for your move is always organization, having walkways cleared for the movers so as not to trip over anything. If we are unloading a great time saver is to take post it notes label each room #1,#2 etc then as we are bring boxes in you can say that goes to room # this makes it much easier for you and saves you time and money!

What types of moves have you handled?

We have handled every move there is, we do in-state, residential, commercial, industrial, out of state, in home, remodels, we also do staging as well!

What's your favorite part about being a mover?

By far we love doing everything we can to take the stress out of your move, we know moving is a very stressful thing to do, so we want to do everything we can to make whatever part we are taking in it to be stress free.

What training do you provide your crew members?

All of our employees go through training on jobs as an extra crew member to learn everything they need to know before being sent out. It is imperative that they learn how to handle your belongings properly before they are put on as a full time member of our company.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
Please let us know in advance, not all crews carry them., (upon request, no fee)
Hand tools for assembly:
We provide a basic tool set. Please let us know if they are needed, (upon request, no fee)
Hand truck:
Standard Dolly, we don't supply Appliance Dolly, (always included, no fee)
Plastic wrap:
Please let us know ahead of time, ($25.00/ea.)
Rope:
Standard rope, we also offer straps, set of 4 for $30, ($5.00/ea.)

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$90/hr
for 2 movers after 2 hr min
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