DMV Discount Moving & Cleaning - A Local Washington Moving Company

(4.8 out of 5 / 201 reviews)

Washington, DC / Moving services within 100 miles

Booked on 859 moves through HireAHelper

201 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

9 years in business

Washington, DC / Moving services within 100 miles

Booked on 859 moves through HireAHelper

201 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

9 years in business


One of Washington's Favorite Moving Companies

A Note from HireAHelper

We love working with DMV Discount Moving & Cleaning because they pride themselves in taking care of their Washington, DC neighbors. After several years moving in and around Washington we believe you'll love working with them too!

Relocation with DMV Discount Moving & Cleaning

Our team of dedicated professionals promises you 100% satisfaction and guarantee you a stress free true red carpet experience from pick up to delivery. Handling Your Items With Extreme Care is our number 1 priority??

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Moving Services

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Day Labor

Moving Reviews

Real Washington area customers. Unedited, unfiltered reviews of DMV Discount Moving & Cleaning.

4.8
201 reviews
88%
5%
3%
3%
1%

Betsy C

(2) 6/29/2024 Frederick

Mine was a unique type of move and I wasn't sure how much time to book. I booked 5 hours. My son and I arrive early and prepped a lot of the stuff so loading the box truck only took 2 hours. Movers did OK, they had a dolly - that's it. No gloves, no moving straps, no broom...

I called the owner to try to discuss some sort of refund for the 3 hours I didn't have them. He wouldn't even call me back. Just said no through the third party that booked it. I get that I booked them for 5 and they couldn't be scheduled for anywhere else but I also know if I hadn't booked enough time they could have left me high and dry and not finished getting me loaded.

I paid for 3 hour of time unused, if I had known they weren't going to refund - I would have kept them there and had the movers help CLEAN up after loading the truck.

I would not recommend them or hire them again myself. Poor customer service from the owner and that starts at the top in my book.

Mover's response:
We appreciate your feedback. If you look under the equipment provided section it lists that we only provide hand tools for assembly and we don't no provide a dolly, straps and gloves are not a necessity and doesn't make a difference and we don't provide brooms. It also states on hirehelper that we do not refund any unused time. I'm sorry if you didn't get a chance to go over everything throughly but all policies are listed on the hirehelper site before you book services so you have a option. I had hirehelper call you to explain the time you booked for movers and the policy. When the job was complete I reached out to close out the job and I asked how did everything go with your move and you said that the movers were great. You booked for 5hrs but you said the job was completed in 2hrs so we closed out the job as protocol. I'm sorry if you didn't understand the policies beforehand but all this information is on hirehelper before you book services. Again thanks for the feedback and we appreciate your business
- DMV Discount Moving & Cleaning

Tamika S

(2) 6/29/2024 Dumfries

Where do I begin...(I hired 3 men for 4 hours) I will start by saying the person that I spoke with throughout the day was communicative throughout everything that was occurring & was able to come to an agreement in pricing in the end BUT NONE LESS THE JOB WAS AN ISSUE FROM THE BEGINNING. NOW.. My time slot for arrival was between 9 am-10 am. I received a call close to 9 am that they were finishing a job and would be arriving a little late (understandable). I decided to call around 10:30 to inquire where they were as it was way behind the grace period and as you know every minute counts., He advises that they should be arriving shortly. Next thing you know 1 yup you read that right 1 man shows at 11. Now from the time the one man arrived to the time the other 2 arrived, he was working very hard SHAWN - I will continue to give you your praise without you this job would have gone to a deeper crap show than it was. Next, the other 2 men arrived at 11:43 am, NOT TO MENTION ONE ARRIVED WEARING NIKE SLIDES!!! The 2 workers that arrived late were less than working, there were times they were moving one bunk bed pole at a time. Basically eating up the clock. Now we couldn't even finish the job because they were late and the truck had to be returned etc. I had to rush and put everything in the truck so that we could get to the next location and drop off the items. Now here's the next issue. Everyone pulls out of the complex at the same time. Everyone is going in the same direction. We arrived at the 2nd location which is 8 minutes away, the 2 men who arrived super late didn't arrive at the 2nd location until 20 minutes after everyone else arrived. The truck was emptied in about over an hour but that was due to the family I had being on top of the men to ensure it was completed in the time allotted. Once the clock ran out I spoke with the "head person" via telephone and expressed my concerns throughout the job ( I didn't wait until the end of the job to complain, he was well aware of the horrible work that was being completed from the minute they arrived). After speaking with him he thought that an "offering" of 50$ was going to be sufficient after I spent over 600$ for a job to not be completed & 2 horrible workers. What a joke. Not to mention the worker that showed up with slides, and did close to no work at all decided he was going to hang around my apartment and request that I provide him with pizza and a tip-(after doing a crappy job not to mention I provided the workers with drinks all day to ensure they are well hydrated) ANYWAYS I WILL NOT BE RECOMMENDING THE COMPANY TO ANYONE NOR WILL I EVER BE USING THEM AGAIN!!

Mover's response:
Thank you for sharing this honest feedback Ms Tamika. Please know that our team is working hard to prevent this from happening again. I was fully aware of the issues and the customer concerns on her move day. Instead of charging the customer for 4hrs with 3 movers we only charged the customer for 2 movers for 4hrs. The move took 5hrs and we only charged the customer 4hrs and did not charge her for the 3rd mover. Then I gave the customer an additional $50 refund to amend the situation. We are not happy with the behavior of the movers. Dmv Discount Moving&Cleaning do not tolerate this kind of behavior and these particular movers are no longer apart of our staff.
- DMV Discount Moving & Cleaning

Daphne C

(5) 7/7/2024 Fairfax

Marco and Jerome did an excellent job recovering items that were unfortunately left in my old apartment by the last moving company we hired through UHaul's "MovinglaborHelp" a few days prior and they also assisted in showing us how to carefully reassemble large furniture items. They had a caring spirit and a joyful attitude toward the job. I was impressed with their ability to troubleshoot box stacking to optimize space within our In-Town UHaul Truck rental. Most importantly, they arrived a few minutes early and made sure the job was completed as soon as possible. I would definitely recommend these two (and DMV Discount Moving & Cleaning) for any upcoming move you might have in the DMV area. Lots of laughs to make the moving process a breeze. ~DCM

Julien L

(5) 7/8/2024 Washington

They were awesome, got the job done with time to spare, highly recommend!

Anil C

(2) 6/28/2024 Herndon

Damaged the hardwood flooring during the move. I paid extra for the piano move and I was expecting professional helpers/movers experienced with moving. However Company sent high school kids who were not qualified to help with the move.

Eric K

(5) 7/5/2024 Frederick

Great guys. On time and worked hard.

Randall G

(5) 7/6/2024 Upper Marlboro

Fast service!!! Perfect for what we needed!

Kimberly W

(5) 7/5/2024 Silver Spring

The movers moved fast and had excellent customer service. I would definitely work with this company again!

Cecilia S

(5) 7/2/2024 Glen Burnie

All around good job! Well done guys!

Chasity A

(4) 7/2/2024 Stafford

Moise & his crew did a great job!! Would recommend him to anyone. Very timely, he went above and beyond the call of duty!

Service Area

We handle moves within 100 miles of 2400 Pennsylvania Avenue Northwest, Washington, DC 20037.

Get To Know Us

What can a customer expect after booking with you?

High quality services at a discounted price

What can a customer expect on moving day if they hire you?

A true red carpet experience

How should a customer prepare for moving day?

All dressers emptied, all boxes packed, taped and sealed shut. Keep pets & children out of the way.

What types of moves have you handled?

Local moves, Long distance moves, office moves

What's your favorite part about being a mover?

Helping different people relocate

What training do you provide your crew members?

All training is in the field

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Hand tools for assembly:
always included, no fee

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$89/hr
for 2 movers after 2 hr min
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