PODS® Reviews
PODS was so uncomplicated and easy. We had the POD on our driveway for a week, loaded it up, and off it went to NewOrleans. It arrived on time. The drivers that arrived at both locations were pleasant and helpful. We made several calls to customer service to ask about ETA, etc and were always treated courteously.
My experience with Helpful Movers was really wonderful. They packed my things from 2 storage units to a 16 ft POD in Seattle. When the POD reached Sante Fe, the POD driver opened the door and said that it was the best packing job he'd ever seen in a POD. And the movers who came to move my things into the house said the same thing. The movers worked hard and were incredibly efficient and cheerful. It was a perfect job.
I never used Pods before, but would do so again. Every step of the way they are very interactive with emails to confirm the booking, and to remind at each stage when it will be picked up by them, when it will be dropped at the destination, and that you need to schedule the final pickup to return the Pod. I also communicated by phone a few times and by text, and they were very accessible and helpful. I moved long distance from FL to NY. My Pod was 16feet, which had room to spare for my two bedroom condo furniture and quite a few boxes. All arrived in one piece, which I would attribute to the excellent packing by Pack Man movers. The Pod was not entirely full, so there was a little shifting, but nothing was damaged. Every person that worked for Pod to pick up and drop off were pleasant and efficient. It was my first experience with them, and I would definitely recommend.
Fantastic! PODS made it so easy to make a long-distance move. The drop-off and pick-up of the POD can be done contactless but I talked to most of my drivers and they were such sweet people. The POD was as clean as I would expect (still buy your own blankets, especially if you have light-colored furniture). They'll give you a time frame of your drop-off or pick-up on your account the day before and always kept it within that time frame. Their services don't seem practical for short-distance moves but if I ever move long-distance again, I would definitely use them again.
Movers Tanner and Axel, called before they came. Accommodated a revised schedule the day of. Showed up right on time. They did a fast assessment of what needed to be moved and went right to work. After two full hours, they filled a 10x 15 Pod without stopping. These guys are expert at making everything fit. There were only a few items they could not squeeze in and that was our fault for underestimating how much we had. We couldn’t be happier with the job. Wish there were more folks with the same work ethic and excellent customer service!
Everyone I worked with from initial delivery of the POD, to pick-up and delivery to my destination were professional and knowledgeable. Answered all my questions and allayed any concerns I might have anticipated. Made changes easily and the whole experience was excellent. Love watching the unloading, loading, unloading and unloading process. Will definitely use PODs again for any future moves and recommend them wholeheartedly.
They failed to include enough pads or the lock that I paid for. My bigger beef is with the company that packed the POD. I assumed that POD affiliates might be superior to other labor contractors...not so much.The crammed everything in, but it was not properly protected and shifted badly during transportation leaving almost all of the furniture damaged. Would definitely not use Moving Staffers next time.
Great communication and customer service. They called before deliver, before pickup and drop off a new location. If, I had any changes they was able to accommodate in a timely manner. I t was a best choice for me considering I had to move out my current apartment before my new apartment was ready. I would definitely use PODS again for a move or temporally storage and recommend to family and friends.
I had a very good experience using PODS to transport my belongings a thousand miles. Every one of their support staff I talked to was helpful and friendly. The drivers were great at getting the containers into place and picking them up, and they were always within their given time window. My container made it from CA to CO without any issue, and I didn't find anything damaged in the trip.
PODS was a stress free and cheap way to move all of my family’s belongings. The container delivery allowed us to pack at our own pace, which works great with 2 young kids. Delivery options of off site storage or direct delivery to our new home gave us great flexibility. The drivers did a great job of maneuvering around tight parking situations. The cost was well below other options, and was so much better than renting a UHaul or hiring movers with their own truck that would have had a much tighter schedule for what our move needed. The space was just what we needed to move out a 3 bedroom house.
