I have the largest container. The drop off was painless, POD looks very sturdy.

Used the U-haul 5X8 trailer - Total cost with taxes etc was $400. It was a little unwieldy but performed fine on the interstates. Might see if Penske has a comparable trailer next time.

Do not recommend for larger households. Estimate for number of U- boxes required is based on questions asked by the 1-800 u-haul phone number personnel. Questions are not detailed enough and individuals moving are generally not equipped to estimate how much room they will need to move. Service was often slow but at times was good with various individuals. This turned out to be an awful move for us, and the size of the you boxes caused us to have to rent a 26 foot truck and drive many of our belongings to another state. It was awful and costs keep climbing.

poor on the pick up end, no coordination between uhaul and the loaders. Total chaos, underestimation of the number of boxes by 35%, driver very helpful in saving the move. At the move in end the driver, Kara was on time, professional, competent and a joy to work with. Better central coordination.

made move much easier

The U-Box was in good shape. The downtown San Francisco U-Haul location is great.

Just moved some stuff from one rental house to another.

Excellent booking at each end. Local co. Did not have fork lift so went to nearest 25 miles away.

Ubox worked well in getting the empty pods to me for pack up and shipping out. Getting the filled pods delivered to my new residence was a huge hassle. Uhaul missed their guaranteed delivery date by two days, and were disorganized and unprofessional as I tried to confirm with them when the pods would actually be delivered. They never reached out to me to explain the situation or give me a new date; I always had to call them (many, many times) to figure out what was going on. I doubt I will ever use Ubox again.

Box inside was wet when opened. Boxes toward rear were wet.

Workers are great, the central UHAUL UBox customer service phone number is unable to get to through most the time and the wait time is over an hour. Also, central customer service is not very helpful.

Uhaul-U-Box has many good part - price for one. You have to pack VERY well. They and their transportation company can be pretty aggressive with the handling of the cubes. That said, the only things broken were because would have been avoided had I done a better job of packing and protecting. UHaul - U-Box does not have their lines of communication totally worked out so they weren't always clear on where my boxes were or when I needed access. But, all-in-all, for the price, it worked out OK. I would have been a LOT happier if U-Haul had their communications problems worked out, though.

Great on the Orlando end and transportation end. Upods arrived in wexford on time but poor communication by the upod company regarding drop off time and updates - we had to call repeatedly to find out when the delivery would be

Uhaul was an aweful company to use. They lie to you and have very very poor communication. Do not treat you like a human being. Do not use them.

Furniture arrived safely and on time

Everything made it intact! :D

Cheap and to the point. Its been a hassle getting everything straightened out in terms of date and location but what can you expect with such a big company

Everything went smoothly. Boxes held a lot less than we thought they would. People at uhaul were very nice to work with.

When we tried to return the uhaul, we've tried 4 locations suggested by their website, but all of them are permanently closed!!!! Believe me, it was pretty frustrating. At the end, we have to call uhaul and thankfully, the lady at customer service was very helpful.