Go2Movers - A Local Austin Moving Company

Upon initial placement of the order a week prior to the date of service the customer was contacted and informed that under the current circumstances we would only have 2 movers available and no additional hours available beyond the pre-booked 4 hours. The customer decided to move forward disregarding Go2Movers suggestion of exploring the option of hiring other service providers that have 3 movers and additional time available to unload 2 containers with assembly and reconnecting of appliances. Before Go2Movers moved forward we informed the customer we did not believe that 2 movers would be able to unload 2 16ft. containers in four hours with assembly and reconnecting of appliances. Ultimately we unloaded both 16 ft containers, assembled furniture and connected appliances. We also disassembled and assembled a very large and heavy treadmill that required in depth knowledge and experience. We also stayed for a total of 6 hours which was 2 additional hours above the original order. No one was ever yelled at !!! Lol. However we did have to remind the customer literally 11-12 times to gives us 6-8 feet. It was a blatant disregard for safety.
Our customers can rest assured that Go2Movers takes every precaution to ensure the safety of their families, our communities and crew members. Go2Movers customers can expect
and demand the measures to minimize exposure as part of a 5 star service.
Be safe ! Folks.
- David

- Go2Movers