Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,257 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,442 moves through HireAHelper

4,257 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,442 moves through HireAHelper

4,257 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,257 reviews
92%
4%
1%
2%
1%

Paula C

(5) 10/10/2024 Las Vegas

Did amazing job moving all our belongings, very professional and handled our items with care. Completed the task very efficiently and pack our Relo-cube efficiently and well organized. Thank you very much for the service

Mover's response:
Thank you for your kind words! We’re glad our team could move your belongings efficiently and with care. If you ever need help again, we’re here for you! - Emilio
- Smart Move, LLC

Dale C

(5) 10/10/2024 Mesa

The two guys that came and loaded our POD did a wonderful job! Our expectations were exceeded. Will definitely use them again, and highly recommend them!!!

Mover's response:
Thank you for your kind words! We are happy to help you anytime!
- Smart Move, LLC

Jeannie C

(5) 10/10/2024 Fort Collins

These guys were pros on getting things right and being efficient with time. Thanks to Thomas and Angelo!

Mover's response:
Thank you for the great feedback! We’re glad Thomas and Angelo could assist you efficiently. We’ll be sure to pass along your appreciation!
- Smart Move, LLC

Tyler A

(5) 10/7/2024 Charlotte

Smart move were quick and professional, I'd highly recommend them

Mover's response:
Thank you for the recommendation! We're happy to hear that our team was quick and professional. We appreciate your support!
- Smart Move, LLC

Kathy C

(4) 10/6/2024 Estes Park

We appreciated Charlie and his crew's efforts and thought they did a good job. They were very careful not to bump into any walls or woodwork.

It did seem quite expensive to basically carry a few pieces of furniture down a flight of stairs and two houses down and then up a flight of steps. We understood there is a two-hour minimum, but the work we asked to have done took less than an hour.

Lastly, we were told there would be a one-hour window in which the movers would arrive. That's great, as it helps with planning. However, we were contacted to see if the movers could come 30 minutes earlier than the start time of their arrival window. For most people that wouldn't have been an issue. We had planned our day based on what we were originally told.

At the end of the day, the furniture was successfully moved without any issues.

Mover's response:
Thank you for your feedback! We're glad to hear that Charlie and his crew took great care in moving your furniture and avoided any damage. We understand your concerns about the cost and timing, and we appreciate your understanding of our two-hour minimum. We apologize for the early arrival request and any inconvenience it caused with your schedule. Your input helps us improve, and we're happy the move went smoothly in the end. If you have any further concerns, feel free to reach out!
- Smart Move, LLC

Laura W

(3) 9/29/2024 Supply

They should up after their normal hours. Which is a plus, I had to get out of Dodge, asap! They worked hard and got a lot done in an hour and a half. However, my furniture was thrown into the POD and there was no Tetris involved. Charged for two hours and if they actually took two hours, it would have been a better review.

Mover's response:
Thank you for sharing your feedback Laura. We’re glad our team was able to accommodate your urgent needs and work hard for you. However, we apologize for the way your furniture was packed and appreciate your input. We’ll use your comments to improve our service moving forward. Your satisfaction is important to us! - Erik (admin team)
- Smart Move, LLC

Tom O

(5) 10/7/2024 Phoenix

Did an exceptional job.

Mover's response:
We are so glad that our crew did an exceptional job. It was our pleasure helping you with your move.
- Smart Move, LLC

Stanley H

(5) 9/29/2024 Wilmington

Both gentlemen did a fantastic job.

Mover's response:
Thank you for your kind words Stanley! We’re happy to hear that our team did a fantastic job. Your support means a lot to us!. -Erik (admin team)
- Smart Move, LLC

Lynn S

(5) 10/8/2024 Lafayette

They made the move so smooth! Thanks again...

Mover's response:
We’re happy to hear the move went smoothly! Thanks again for choosing us!
- Smart Move, LLC

Emily B

(5) 10/7/2024 Wilmington

I’m terrible with names but we hired 3 people to help us load a uHaul. Not only did they show up on time but they walked in and immediately got to work. They worked hard and efficiently the entire 2 hours they were there and they got a 26 ft uHaul completely packed full in those 2 hours. I was and still am so impressed with how well of a job they did. I fully expected to have more loading to do after the 2 hours but we just thought it’d be nice to have people to at least help with the major stuff. We only had a 2 hour drive with the uHaul but in that time, not a single thing moved. It was packed so well- they clearly knew what they were doing. And as a bonus, they were super personable and we enjoyed conversing with them even as they were working hard. I highly recommend for any moving needs!!

Mover's response:
Thank you for the amazing review! We’re so glad the team exceeded your expectations and made the process efficient and stress-free. It’s great to hear that everything stayed secure during your drive too. We appreciate your recommendation and look forward to helping you again in the future!
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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