Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,231 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,314 moves through HireAHelper

4,231 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,314 moves through HireAHelper

4,231 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,231 reviews
92%
4%
1%
2%
1%

Tammy H

(5) 11/18/2022 Charlotte

They were quick, courteous & helpful.

Mover's response:
Tammy, thank you so much for your kind review!
- Smart Move, LLC

Joseph F

(5) 11/14/2022 Easley

They were very courteous and professional. We needed an extra hour and they stayed and helped me out without hesitation. Definitely recommend.

Mover's response:
Thank you for the review, Joseph! We greatly appreciate your business and would love to help again if needed. ~Tiffany
- Smart Move, LLC

Paul D

(5) 11/16/2022 Villa Rica

They were very respectful they came prepared and they did the job well and yes I would use them again

Mover's response:
Thank you for the review, Paul! ~Tiffany
- Smart Move, LLC

Rachel E

(5) 11/13/2022 Arden

Second time we’ve used them, and they were every bit as professional, fast, and efficient as they were the first time. Definitely recommend!

Mover's response:
Thank you, Rachel! We love helping our customers multiple times! If you need help in the future again, give us a call! ~Tiffany
- Smart Move, LLC

Tameisha B

(2) 11/13/2022 Charlotte

I was not pleased with the overall service received. There are gashes and furniture marks left on the walls and floor. I had to repair it before move-out. They worked at a slower speed than in my previous experiences with movers. On several occasions, the workers were seen on social media on their phones, which deducted from their productivity time.

The truck was packed poorly. Evidently, they were not very experienced movers and lacked the skill to load a moving truck properly. While unloading at my destination, I discovered several items shifted during transport.

I was highly disturbed by being charged an additional fee for the movers arriving 15min early, which should be a courtesy and standard business practices, and a cost for going 5min over. The extra 5 min, including time for me to come outside to approve the job. I simply paid to avoid conflict and because I was asked.

I expected more professionalism based on the previous reviews and was highly disappointed with the amount charged not matching the services received.

Mover's response:
Tameisha, I am extremely sorry that your experience with us was not up to Smart Move Charlotte standards. Conversation has occurred with the crew that was assigned to you. Please anticipate a phone call from our team this evening so we can discuss your move. Thank you.
- Smart Move, LLC

Gary F

(4) 11/4/2022 Westminster

Good job

Michael B

(5) 11/13/2022 Charlotte

The movers were fast and friendly. I will utilize their services again.

Mover's response:
So glad we could help out, Michael! Thank you so much for the kind review!
- Smart Move, LLC

Josh B

(5) 11/4/2022 Aurora

Did a great job! Arrived on time, made quick work of everything, was very careful and polite. Made sure they were placing everything where I needed it.
Thanks.

Frederick W

(5) 11/13/2022 Charlotte

Want the same crew back if possible. Good job…

Mover's response:
Thank you so much, Frederick, for the kind review! So glad we could be of assistance.
- Smart Move, LLC

Sirena B

(5) 11/12/2022 Johnstown

These movers were the best! We ran a bit over (because of all our books), but they hustled the entire time.
I would definitely recommend to anyone and use them again. Great service!!!

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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